ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as usual!"
Chris, Ethan and Amy are always so friendly and helpful! I would recommend this service department to everyone!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 11:01 AM
Marc L. at Edwards Hyundai responded on 11/24/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

ROGER F. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Efficient
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/22/2017 02:45 PM
Marc L. at Edwards Hyundai responded on 11/22/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is beyond amazing!"
I use Edwards Hyundai to care for my Azera as they do an excellent job; the facility is easy to access; the lounge is comfortable; and the service is above average.
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:00 AM
Marc L. at Edwards Hyundai responded on 11/22/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Nathan K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Awesome service
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 05:00 PM
Marc L. at Edwards Hyundai responded on 11/22/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Uh Huh uh Huh"
Ethan is awesome!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:56 PM
Marc L. at Edwards Hyundai responded on 11/21/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Jean A. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service evalutation"
quality service in a timely fashion
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:24 AM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai maintenance "
The people were very nice and very accommodating to my schedule.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:31 AM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Work"
The service department did a great job seeing that all the warranty work was completed.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/19/2017 09:39 AM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Glenn E. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Again they did great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:06 PM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Katherine S. on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall Excellent Service"
Did not inform me that windshield wiper needed replacing.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 12:27 PM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service minded"
Fast friendly kind service with a well kept stocked and clean waiting room.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:33 AM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Cheryl M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:37 AM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Matthew S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did good!"
It was pretty quick they were friendly and professional. Comfortable waiting.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:45 AM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Angela R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai"
Great friendly service! always have been satisfied!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:14 PM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Monther Zeyad A. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The nice staff and the coffe maker <3 "
I love you guys. Keep up the good work.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:30 PM
Marc L. at Edwards Hyundai responded on 11/20/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Hermenegildo C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient"
Friendly and professional.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:09 PM
Marc L. at Edwards Hyundai responded on 11/17/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Betsy M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love their service "
The service folks are always professional, respectful, and thorough. They explain things fully and ensure my understanding of how they are caring for my car and me.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:47 PM
Marc L. at Edwards Hyundai responded on 11/17/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 11/14/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They try to push you into repairs that are not needed"
Be upfront and honest about EVERYTHING and stop trying to sell me maintenance that is not needed for my vehicle. You pushed for tires at starting at 35k, now pushing for rear brakes at 55K. Ridiculous.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:19 PM
Chris E., Service Manager at Edwards Hyundai responded on 11/16/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs.

We are alway wanting to meet all of your expectations when you come into our stores.  I greatly apoligize we failed to get your vehicle washed.  We are currently working to regain the use of our car wash to meet your expectations.

Our goal is to be sure your car is safe and running at it's peak performance.

If there is anything else we can assist you with, please don’t hesitate to call and ask for Chris Egland.  I will go over any questions you may have.

Thanks again,

Chris
Service Manager
Edwards Hyundai
712-366-2461

Christopher Jay Egland
Service Manager
Edwards Hyundai Subaru Mitsubishi
(712) 366-9411

Marco R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Fast and timely service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:08 PM
Chris E., Service Manager at Edwards Hyundai responded on 11/16/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Christopher Jay Egland
Service Manager
Edwards Hyundai Subaru Mitsubishi
(712) 366-9411

Jenny Q. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great job"
Great job
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:52 AM
Chris E., Service Manager at Edwards Hyundai responded on 11/16/2017

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Christopher Jay Egland
Service Manager
Edwards Hyundai Subaru Mitsubishi
(712) 366-9411

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