ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review 20 minutes ago
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 01:38 PM
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly as usual"
They even washed it!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 12:31 PM
Jessica O. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great customer service no issues!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/23/2018 06:13 AM
Marc L. at Edwards Hyundai responded on 01/23/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Debra O. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Checked everything over.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/22/2018 04:29 PM
Marc L. at Edwards Hyundai responded on 01/23/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and great service."
I've had everything from an oil change to repaired tire to full body work. They always take care of me.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 04:12 PM
Marc L. at Edwards Hyundai responded on 01/23/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Roger F. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rodents in the heater..."
Heater was making a funny noise. took car in for its 3500 mile oil change and asked that they look into the noise. Found it, nuts in the fan. Acorns that is. Rodents must have thought that would be a good place to hide. I have poison under the seats so they brought their own food. Lucky devils. They will just have to munch on my poisoned wheat cakes instead of acorns off my oak trees.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 03:19 PM
Marc L. at Edwards Hyundai responded on 01/23/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

John L. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John L"
Very friendly staff and took care of my problem.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/22/2018 11:30 AM
Marc L. at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Timmy C. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"repairs"
Edwards did a great job!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/22/2018 10:40 AM
Marc L. at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Richard N. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service!"
I have purchased several cars from Edwards and I have always had them serviced there as well. Knowledgeable, turn around time is great & continuing customer service that has not been beat!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 10:02 AM
Marc L. at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team

Verified Customer on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent customer service "
Friendly and clean environment. Service was excellent and car was returned with a fresh wash. Thanks.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/20/2018 08:58 AM
Chris E., Service Manager at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient service "
My car was finished in a timely manner. The staff was courteous and friendly. The website offered a great coupon. I appreciated the car wash as well.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/20/2018 07:53 AM
Chris E., Service Manager at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

William M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe repair"
I was treated with the most respect and the service advisor, Ethan Grace did a fantastic job explaining was repairs were needed. He took the time to handle all of my concerns. When I picked my Santa Fe up even though he was extremely busy, he took the time to get me on the way. This experience was one of the best visits I have personally had to Edwards Hyundai. A job well done on all aspects.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:10 AM
Chris E., Service Manager at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. Ethan is one of our Rock Stars.

If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Christopher H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fast service"
I was late for my appointment and my phone was dead. I was worried they would close. But on arrival they said told me, quite cheerfully, that they were waiting for me and welcomed me in. The service was fantastic! Thank you so much!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:49 PM
Chris E., Service Manager at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Amy K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Excellent customer service and short waiting time.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:19 PM
Chris E., Service Manager at Edwards Hyundai responded on 01/22/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Service was good; work done in a timely manner.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:13 AM
Chris E., Service Manager at Edwards Hyundai responded on 01/19/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Daniel B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 04:13 PM
Chris E., Service Manager at Edwards Hyundai responded on 01/19/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"respectful staff"
always very respectful and courteous; lots of smiles!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 03:45 PM
Chris E., Service Manager at Edwards Hyundai responded on 01/19/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Mitsubishi
(712) 366-9411

Abbie K. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spectacular"
I was so pleased with my experience at Edwards Hyundai. They were friendly and caring and turned a frustrating experince into a positive one. Customers need to be heard and appreciated and Amy exceeded any expectations I had!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 02:38 PM
Chris E., Service Manager at Edwards Hyundai responded on 01/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Subaru Mitsubishi
(712) 366-9411

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous staff, got my car finished very quickly"
Courteous staff, got my car finished very quickly
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:27 AM
Chris E., Service Manager at Edwards Hyundai responded on 01/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Subaru Mitsubishi
(712) 366-9411

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness and professionalism"
Place is clean, and warm on those cold winter mornings, but foremost, the service personnel are friendly, professional, and care about the customer.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:29 AM
Chris E., Service Manager at Edwards Hyundai responded on 01/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Christopher Jay Egland
Service Manager
Edwards Hyundai Subaru Mitsubishi
(712) 366-9411

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