Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,969 Reviews)

ReScore Reviews™ (22)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Council Bluffs, IA
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020 Category: Service
nnn
mmm
Amy V. from Edwards Hyundai responded on 02/25/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Mc Clelland, IA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020 Category: Service
Usually very prompt.
I have had only one experience that was not the greatest. Poor communication with the service personnel where I was left waiting an unacceptable amount of time.
Amy V. from Edwards Hyundai responded on 02/24/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Omaha, NE
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Service
Great place
They take care of you!!
Amy V. from Edwards Hyundai responded on 02/24/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


LH
Linda H.
Council Bluffs, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
Linda
They are always friendly and do a good job on our vehicles.
Amy V. from Edwards Hyundai responded on 02/24/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Council Bluffs, IA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
As expected
As expected.
Amy V. from Edwards Hyundai responded on 02/19/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Plattsmouth, NE
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020 Category: Service
Kermit Reisdorph
Outstand service and PR
Amy V. from Edwards Hyundai responded on 02/17/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department. We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


LN
Linda N.
Fremont, NE
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020 Category: Service
N/A
N/A
Amy V. from Edwards Hyundai responded on 02/17/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department. We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


MA
Miguel A.
Omaha, NE
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
customer service
job done in excellent time excellent customer service
Amy V. from Edwards Hyundai responded on 02/14/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Omaha, NE
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Maintenance
Always on time, quick and let’s me get about my day
Amy V. from Edwards Hyundai responded on 02/12/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


RT
Robert T.
Papillion, NE
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
On Time
I am always greeted by a polite tech ,Prompt and professional
Amy V. from Edwards Hyundai responded on 02/12/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Glenwood, IA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Service Dept
They treated me well
Amy V. from Edwards Hyundai responded on 02/12/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


MC
Mary C.
Bellevue, NE
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Car Problems
I've been having problems with my car staying running. They finally figured things out. One problem wasn't covered, my warranty was over (I was about 6000 miles past0. It was a expensive one!! Mitch got Hyundai to pay 90percent!!
Thank You, Hyundia!!! I was so relieved....Mitch is the Best!!! He worked hard on keeping my bill down to a reasonable expense. I'm so grateful!!! This is why I service my car with you guys!!!
Thank You So Much, Mitch
Amy V. from Edwards Hyundai responded on 02/11/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


AD
Ann D.
Papillion, NE
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Excellent
Every one was so pleasant to work with and the work was done in a timely manner.
Amy V. from Edwards Hyundai responded on 02/11/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


HF
Hannah F.
Council Bluffs, IA
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
Great
Always friendly, generally in and out in a good amount of time.
Amy V. from Edwards Hyundai responded on 02/10/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department.  We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs.  We realize that you could take your business anywhere and we are grateful that you chose us.  If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team


Verified Customer
Council Bluffs, IA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
Outstanding Service
Edwards Hyundai exceeded my expectations when servicing my Hyundai Sonata recently. Our family has done business here for over 20 years and we will continue coming back.
Amy V. from Edwards Hyundai responded on 02/10/2020

Thank you for taking the time to respond to our survey for your recent visit to Edwards Hyundai Service Department. We value your feedback and we truly appreciate you choosing Edwards Hyundai for your service needs. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Amy Vermule, Service Manger & Team