Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2455 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5Overall Rating 4.7692308/5rating 4.7692308
Original
Overall Rating 1.69231/5rating 1.69231rating 1.69231rating 1.69231rating 1.69231
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


JW
John W.
Council Bluffs, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great customer service
Always a pleasure to take my car in for service

BB
Betty B.
Council Bluffs, IA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
My 2012 Sonata
The employees are always kind and considerate and explain in detail what will be serviced on my Sonata. I love my Sonata.

TM
Tracy M.
Council Bluffs, IA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Excellent service
Amy always gives me excellent service and tells me exactly what I need done for my car

Verified Customer
Omaha, NE
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Hi
Good

PJ
Peter J.
Glenwood, IA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Very courteous.
It is the closest dealership to my home, but the staff were friendly, knowledgable, and helpful with my repair needs.

Verified Customer
Papillion, NE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
So friendly
They are so nice and service is great

JD
Jay D.
La Vista, NE
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Service
Service done on my car was quick and done right as usual.

SS
Sarah S.
Omaha, NE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Quick service and friendly
We bought our vehicle last summer at Edwards.
We have been nothing but pleased with the sales department.
Ms. Vermule in the service department has always been friendly and answered all of our questions in a timely manner.

CC
Cheryl C.
Omaha, NE
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Amy in service does an excellent job
The service department does a wonderful job in keeping my Hyundai in good working order.

JE
Joseph E.
Omaha, NE
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Speed of service
Very helpful staff. Did best to insure my comfort.
Zach S. from Edwards Hyundai responded on 02/12/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


KM
Katherine M.
Council Bluffs, IA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great service
Routine oil change, asked them to check it over as I am going to be traveling they found an issue that could have interfered with my plans. All repairs were under warranty. Also provided a loaner car for the time they had my car. Great service tech Amy.
Zach S. from Edwards Hyundai responded on 02/11/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Blair, NE
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Great service
I was very pleased with the service Edward's Hyundai provided.
Zach S. from Edwards Hyundai responded on 02/11/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Griswold, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
30,000 Mile Service
Bryce and Zack we both very good representatives for you. The work done was very good. The lady that made the appointment ( I don't know her name ) want very knowledgeable about the appointment. The work took a little over 4 hours and she told me it would be about an hour. I had brought my infant granddaughter along. Fortunately, I was able to get someone to come and get her. The two service providers did an excellent job of keeping me informed.
Zach S. from Edwards Hyundai responded on 02/11/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


PN
Patricia N.
Blair, NE
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
service
good service
Zach S. from Edwards Hyundai responded on 02/08/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Council Bluffs, IA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great Service and Amy is a Rockstar!!!
Great Service and Amy is a Rockstar!!!
Zach S. from Edwards Hyundai responded on 02/08/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


AK
Amy K.
Council Bluffs, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service
Very friendly
Zach S. from Edwards Hyundai responded on 02/08/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Shenandoah, IA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
AMAZING
Amy was the best! She set my appointment up and made sure everything was clear even down to the dollar amount for the repairs. More important she was right on target for how long I would be waiting. You are not able to find this anywhere else that is for sure! Amy was not working on Saturday so another team member checked me in and provided excellent service too! Way to go Edward's team!
Zach S. from Edwards Hyundai responded on 02/08/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


MS
Martha S.
Omaha, NE
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Review
Great staff. Professional, knowledgeable, friendly, patient. Amy very helpful
Zach S. from Edwards Hyundai responded on 02/07/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Omaha, NE
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Santa Fe
I like going to the dealership for service.
All is documented.
Zach S. from Edwards Hyundai responded on 02/06/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Omaha, NE
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
friendly service
Employees are very friendly,courteous and professional
Zach S. from Edwards Hyundai responded on 02/06/2019

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere, we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team