ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Dave S. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good"
As always, nicely done.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/22/2018 02:57 AM
Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy sign in ,,,easy exit"
You have a staff of great people all willing to help
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/20/2018 11:38 AM
Marc L. at Edwards Hyundai responded on 04/20/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Judy A. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mrs "
Your people make doing business with Edward's a pleasure.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:30 PM
Marc L. at Edwards Hyundai responded on 04/19/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Linda S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service, friendly staff"
took car in to have protection package applied that we bought as part of the purchase. only negative was being told a car would be provided while car was in shop. that turned out to be a rental car instead of a loaner which I had to put gas in before returning.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:06 PM
Marc L. at Edwards Hyundai responded on 04/19/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Guy W. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
The service staff took the extra time to check my alignment and needs for programed future services during my visit.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 12:26 PM
Marc L. at Edwards Hyundai responded on 04/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Oil change went good and a recall was fixed promptly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:14 PM
Marc L. at Edwards Hyundai responded on 04/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Eulalia B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWESOME PEOPLE, AWESOME JOB!"
THE SERVICE PEOPLE ARE SO FRIENDLY AND HELPFUL. THEY WILL DO ANYTHING THEY CAN TO MAKE SURE YOU ARE HAPPY AND SATISFIED WITH YOUR VISIT. THEY EVEN TAKE US TO OUR FAVORITE PLACE FOR BREAKFAST AND COME BACK AND PICK US UP, WHEN OUR CAR IS READY.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:03 PM
Marc L. at Edwards Hyundai responded on 04/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 05:34 PM
Marc L. at Edwards Hyundai responded on 04/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Everyone is friendly and courteous
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:33 PM
Marc L. at Edwards Hyundai responded on 04/18/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Zachary Z. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable and willing to work with customer schedules"
I love the service writers at Edwards Hyundai. They always greet me and treat me with the utmost respect in regards to my vehicle service needs.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:53 AM
Marc L. at Edwards Hyundai responded on 04/17/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"***"
***
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:15 AM
Marc L. at Edwards Hyundai responded on 04/17/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Timmy C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
We are always happy with the care and service we get from Edwards Hyundai.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:38 AM
Marc L. at Edwards Hyundai responded on 04/17/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Jill B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
I have never been disappointed with the customer service or the mechanical service I've received from Edwards. I am always made to feel like a priority and given time with qualified represenitives if I have questions. Both Chris the service manager and Ethan who helped me during my last visit are top notch. Ethan kept me informed and helped make not having my car for a month a non issue for me. Chris has
always gone above and beyond for me. There are many reasons I have never taken my car elsewhere, but the top one is knowing they care about my car the way I do.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 11:26 AM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
The sales and service staff do an excellent job of making the entire experience smooth. Everyone was very helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/16/2018 07:25 AM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I worked with Ethan. He was great to deal with and made sure I was kept up to date on what was going on with my car! I would recommend Ethan to anyone who needs to get their car serviced!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/15/2018 02:09 PM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great popcorn!"
Friendly people and nice clean waiting area with popcorn and drinks. Service was done relatively fast.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/15/2018 12:42 PM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Cynthia S. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
They called me to tell me about the recall on my Hyundai; I hadn't heard it. I was treated with courtesy and respect. They got me in right away.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/15/2018 11:22 AM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Vicki D. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, fast service"
They do a thorough job in looking over your car for any potential problems and you come away with a nice fresh wash job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/14/2018 11:34 PM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Verified Customer on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great experience again!!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/14/2018 10:58 AM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

Lisa M. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and courteous"
Simple service need, but the rep was quick and courteous and even had my car washed for me!
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/14/2018 08:47 AM
Marc L. at Edwards Hyundai responded on 04/16/2018

Thank you for your recent visit to Edwards Auto Group to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Auto Group for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit.

Thanks again,

Edwards Auto Group Service Team 

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