Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2141 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Glenwood, IA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
a
a
Marc L. from Edwards Hyundai responded on 10/17/2018

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


SM
Shawn M.
Malvern, IA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Oil change
Did amazing job very friendly James did a amazing job in taking care of me
Marc L. from Edwards Hyundai responded on 10/17/2018

Shawn, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Council Bluffs, IA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
As expected
As expected
Marc L. from Edwards Hyundai responded on 10/17/2018

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


BP
Bradley P.
Council Bluffs, IA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Good Service
Very friendly and quick service.
Marc L. from Edwards Hyundai responded on 10/16/2018

Bradley, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


NC
Nancy C.
Papillion, NE
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Best Service Ever
always quick, and extremely nice and customer service oriented
Marc L. from Edwards Hyundai responded on 10/16/2018

Nancy, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


DS
David S.
Council Bluffs, IA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Friendly service
No problems at all
Marc L. from Edwards Hyundai responded on 10/16/2018

David, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Omaha, NE
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
wonderful visit
Great service
Marc L. from Edwards Hyundai responded on 10/16/2018

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


VG
Victoria G.
Plattsmouth, NE
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great service
Easy to get a appointment when I want to
Marc L. from Edwards Hyundai responded on 10/16/2018

Victoria, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Omaha, NE
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Professional Service
Quality service consistent with Hyundai standards
Marc L. from Edwards Hyundai responded on 10/15/2018

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


JC
Jeffrey C.
Ralston, NE
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Service Advisor
Your Service Advisor , Amy Vermule (704) is always very helpful ,
She is respect full of seniors.
All your Service Advisor 's are good but Amy is exceptionally good.

Thank Jeffrey Caniglia , Ralston, Ne.
Marc L. from Edwards Hyundai responded on 10/15/2018

Jeffrey, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Omaha, NE
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Courteous, helpful, fast
Very courteous and helpful. They would provide a shuttle for me if I wanted to run an errand. They finished faster then I was originally told. Which is always nice 😊
Marc L. from Edwards Hyundai responded on 10/15/2018

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


JL
John L.
Lewis, IA
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Love my Hyundai
The car is fabulous and gets fantastic gas mileage. Edwards Hyundai has been superb as far as helping us and servicing our car.
Marc L. from Edwards Hyundai responded on 10/15/2018

John, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


GK
Gordon K.
Council Bluffs, IA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Gordon is deceased. use Eleanore Kasch
everyone is very friendly and helpfulGGg
Marc L. from Edwards Hyundai responded on 10/15/2018

Gordon, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


MB
Mitchell B.
Council Bluffs, IA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Oil change
Do a good job, but I don't if I will continue coming there I thought the the package I bought included oil change for a longer period of time.
Marc L. from Edwards Hyundai responded on 10/15/2018

Mitchell, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


MB
Michael B.
Atlantic, IA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
The people are friendly just wish they can get the Cruise control figured out and why that HvA light comes on all the time
Really wish that they would get the cruise control fixed and the hva light will still come on for about 30 50 seconds maybe if they would put in a new Battery then the cruise control might work but it's a lithium battery I don't know but it's really frustrating
Marc L. from Edwards Hyundai responded on 10/15/2018

Michael, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


HD
Heidi D.
Bellevue, NE
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Nice service
The waiting room was nice, and the complementary vacuum was much appreciated.
Marc L. from Edwards Hyundai responded on 10/15/2018

Heidi, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


MV
Mary V.
Omaha, NE
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Helpful
Very helpful
Marc L. from Edwards Hyundai responded on 10/15/2018

Mary, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


RA
Robert A.
Omaha, NE
2014 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/13/2018 Category: Service
Need more work
Good for oil change, but other maintenance or repairs questionable and some charges seem out of line.
Marc L. from Edwards Hyundai responded on 10/15/2018

Robert, thank you for taking the time to tell us about your service experience at Edwards Hyundai. We appreciate your feedback since it helps us improve our dealership experience.

We are sorry to hear that there is a chip in your windsheild that we were not able to fix. We would like the opportunity to address your concerns as soon as possible. Your feedback is valuable and helps us to know where our best opportunities for improvement are. We sincerely apologize. Our goal is to exceed our guest expectations. We do value you and your business.

If there are any other concerns we would like the opportunity to address them. Please feel free to reach out to Edwards Hyundai Service Team 712-366-9411


KP
Kimberly P.
Council Bluffs, IA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Close to home
I buy all of my vehicles here
Hyundai fan
Marc L. from Edwards Hyundai responded on 10/15/2018

Kimberly, thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team


Verified Customer
Waterloo, NE
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Car repair
Replaced parts on warranty for car
Marc L. from Edwards Hyundai responded on 10/15/2018

Thank you for your recent visit to Edwards Hyundai to have service performed on your vehicle. We realize that you could take your business anywhere…...and we truly appreciate you choosing Edwards Hyundai for your service needs. If there is anything else we can assist you with, please don’t hesitate to call. We look forward to seeing you again on your next visit. Thanks again, Edwards Hyundai Service Team