Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

462 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


SN
Suraj N.
Lewisville, TX
Mercedes-Benz GLC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Suraj said it was a good service.
This review was collected via phone interview by Customer Research Inc.

AB
AMY B.
Argyle, TX
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Honest and Helpful!
We took our Volvo to a different shop first and they told us it needed thousands of dollars in repairs. We brought it to European Auto Care for a second opinion. Tony was very knowledgeable about Volvos and took the time to thoroughly check out the entire car to make sure he wasn't missing anything. When he told me he could find nothing wrong with the car, I knew I had found an honest mechanic. He talked through the issues with my 16 year old who drives the car and helped him see that the problem was user error instead of costly repairs needed. I felt we were treated with respect and they weren't just looking for something to fix so they could make a buck. With customer service like that, I'll be bringing all 3 of our cars to European Car Care from now on.

KL
Kennam L.
Texas
Porsche Cayman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Kennam said that the service was quick and easy. He stated that he thinks the staff did a good job so far.
This review was collected via phone interview by Customer Research Inc.

KJ
Kirk J.
Carrollton, TX
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Kirk said the service, business, and owners are all great.
This review was collected via phone interview by Customer Research Inc.

JC
Jeremy C.
Carrollton, TX
MINI Cooper Hardtop
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2019 Category: Service
Jeremy said they finally took care of his vehicle and he got it back almost a month later, and it works well enough.
This review was collected via phone interview by Customer Research Inc.

JA
Josue A.
Texas
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Josue said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

G3
GAURAV 3.
Irving, TX
Mercedes-Benz C350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Excellent Care of My Vehicle.
After my initial years with maintaining the car with the dealership, i thought i should look around for a better deal for regular maintenance, i stumbled up on European Auto Care, and have been maintaining my car with them ever since. They have done a commendable job over the years by keeping my up to the mark with relatively better prices. It has been more than 5 years that I have a relationship with them now, and it's been a great experience so far. Tony and his team takes care of my car like it's on of their own. I would recommend them any day for a Mercedes (that's what I have been going for).

KA
Kaitlin A.
Justin, TX
MINI Cooper Countryman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Kaitlin said the service provided by this business was great. She also said they were easy to work with .
This review was collected via phone interview by Customer Research Inc.

DM
Debi M.
Dallas, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Debi said the service was quick. The work was good.
This review was collected via phone interview by Customer Research Inc.

DM
Dewayne M.
Aubrey, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Dewayne said the staff were very understanding and was able to assist him with what he needed to be done.
This review was collected via phone interview by Customer Research Inc.

MC
Micheal C.
Flower Mound, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
European auto care is phenomenal. Very knowledgeable and helpful and profeasiknal
I would recommend European auto care to anyone who is looking for honest work at a fair price. The guys are super helpful and knowledgeable and always fix things right the first time and for the price they quote. Highly recommended

RJ
Ron J.
Texas
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Ron said the service was good. The service price was more than the estimate.
This review was collected via phone interview by Customer Research Inc.

VA
Victor A.
Lake Dallas, TX
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Victor said the business was very professional at all times, and if he needed anything or an update, the answers were always there and at the right time. He added the warranty he was given was a plus, and he was very grateful.
This review was collected via phone interview by Customer Research Inc.

JE
JULIE E.
Prosper, TX
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Knowledgeable and respectful staff.
An organization with knowledgeable and respectful staff will always succeed. These guys were pleasant, respectful and answered all my questions. I am a customer for life. Price was reasonable as well.

TR
Tomika R.
Texas
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Tomika said the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

TR
Tomika R.
Texas
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Tomika said the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

GM
Gregory M.
Lewisville, TX
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Gregory said the staff was friendly and had him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

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Sonya M.
Lewisville, TX
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Spoke with Sonya's husband. He said they like the convenience and good reviews. He also said that the staff is good, they did what needed to be done and they are confident in what they do.
This review was collected via phone interview by Customer Research Inc.

BH
Barbara H.
Irving, TX
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Service
Work in when I need to come. Coupons helped with oil change.

UN
Unni N.
Carrollton, TX
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Unni said he liked how the business handled his vehicle problem and repaired it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 462 in total