Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

389 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BM
Bob M.
Texas
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Bob said that the place is very friendly, they communicated great and went the extra mile.
This review was collected via phone interview by Customer Research Inc.

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Chuck T.
Texas
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Chuck said he was in a hurry, however the business was fantastic. He said they have good communication and the vehicle was done on time.
This review was collected via phone interview by Customer Research Inc.

JV
Jeff V.
Texas
Land Rover LR4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Jeff said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

BC
Brenda C.
Lewisville, TX
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Brenda's husband. He said this business provides good customer service, when he got there they were ready for him and they got him in and out. The manager is very nice.
This review was collected via phone interview by Customer Research Inc.

BC
Brett C.
Texas
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Brett said the staff were quick, the price was decent and they provided quality work.
This review was collected via phone interview by Customer Research Inc.

RP
Ratnakar P.
Texas
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Ratnakar said the service the business provided was expensive and time consuming.
This review was collected via phone interview by Customer Research Inc.

NJ
Natasha J.
Richardson, TX
Mercedes-Benz CLA-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Awesome service
Found then online and decided to get a 2nd opinion regarding the cost of a light bulb replacement and coolanru sensor. Ive been taking my car to firestone for a while now. They charge me $70 just to look at my car and tell me my coolant level was fine and my sensor just needed to be replaced which would be over $200 and the bulb would also be over $200 to replace, so with labor I was looking at over $500 that I would have to pay, since they already charge me $70 just to tell me what was wrong with my coolant I I took it to European autocare just to see what they would say and he told me my coolant level wasn't topped off which is why the sensor light kept coming on and to replace the light bulb it would be around $200 with labor. I saved $300 by taking my car to European autocare and will be taking it back there. Firestone over charges you and tells you things are wrong with your car when there isn't. I dont mind paying when I have to get my car service but I want to deal with honest people. European autocare were honest and got me right in.

AM
Anne M.
Dallas, TX
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Anne said that the facility provided her with good service and Tony was very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

AS
Armand S.
Flower Mound, TX
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Armand said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

UN
Unni N.
Carrollton, TX
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Unni said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Kaylan P.
Texas
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Spoke with Dustin. He said he loves those guys, Tony and Dreni.
This review was collected via phone interview by Customer Research Inc.

SS
Sherrell S.
Texas
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Sherrell said the employees took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

TJ
Timothy J.
Coppell, TX
Porsche Cayenne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Timothy said he's been going to this facility a long time and his experiences have been great. The staff do really great work, they're fair and helpful and he's always pleased with the work.
This review was collected via phone interview by Customer Research Inc.

SP
Sharad P.
Coppell, TX
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Sharad said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

DM
Debi M.
Dallas, TX
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Debi said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Irving, TX
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
The people and price value
The staff is friendly and professional. Good value for trusted work on your car. Honest.

PG
Partha G.
Flower Mound, TX
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Partha said Tony is the best. He knows him and he gives him the best prices.
This review was collected via phone interview by Customer Research Inc.

DW
Danielle W.
Irving, TX
Mercedes-Benz ML350
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/30/2018 Category: Service
Danielle said the day after her service her vehicle was blowing hot air again.
This review was collected via phone interview by Customer Research Inc.

BL
Bardha L.
Texas
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Bardha said the staff gave quick and convenient, service.
This review was collected via phone interview by Customer Research Inc.

JR
Johnathan R.
Lewisville, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Johnathan said they have the best technicians there.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 389 in total