European Edge LLC is a locally owned and operated business specializing in the repair and maintenance of European vehicles.European Edge LLC is a locally owned and operated business specializing in the repair and maintenance of European vehicles.
I want to start off by saying my initial visit to European Edge was a satisfying visit. I had a major problem with my car and instead of beating around the bush and telling me things that I "could do" like other shops, they told me exactly what the problem was and the best possible solution to fix it. I appreciate very much being straight forward with me. Some of the staff members were really great.
However the issue that I have a problem with left me very much disappointed in a shop that came highly recommended. I traveled 3 hours to pick my car up and bring it back. While the shop loaded my car on the dolly, they went to load it and ripped my front lip spoiler right off the car. People murmured after it happened that "the car didn't like that". When the owner of the shop got out of my car and realized it wasn't the whole bumper that broke but "just a piece", he just decided to go back inside and go back to work. No one even remotely offered in the slightest bit of an apology for ripping my front lip spoiler off or even trying to figure out a way to fix it since it happened at their shop on their property. Once the car was loaded they mentioned to me to have a good day and handed me my front spoiler and other pieces. Now I'm left searching for a front lip spoiler that can't be found separately but comes with a new bumper which runs at $800.00.
Greatly disappointed that this happened by and from a highly recommended shop.
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However the issue that I have a problem with left me very much disappointed in a shop that came highly recommended. I traveled 3 hours to pick my car up and bring it back. While the shop loaded my car on the dolly, they went to load it and ripped my front lip spoiler right off the car. People murmured after it happened that "the car didn't like that". When the owner of the shop got out of my car and realized it wasn't the whole bumper that broke but "just a piece", he just decided to go back inside and go back to work. No one even remotely offered in the slightest bit of an apology for ripping my front lip spoiler off or even trying to figure out a way to fix it since it happened at their shop on their property. Once the car was loaded they mentioned to me to have a good day and handed me my front spoiler and other pieces. Now I'm left searching for a front lip spoiler that can't be found separately but comes with a new bumper which runs at $800.00.
Greatly disappointed that this happened by and from a highly recommended shop.