Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 298 Reviews )

98% Would Recommend
Latest Review about 1 month ago

Reviews


JB
Johnna B.
Boston, MA
BMW 525xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2013
2nd visit
Scheduling took a single phone call and email. I was presented clearly with additional work required and they sought approval. My car was detailed and spotless upon arrival. This is my 2nd service visit since my BMW is now out of the dealer service warranty. I was more than pleased and will go back.

SP
Stalwood P.
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2013 Category: Service
Spoke with John. He said they did everything he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2013 Category: Service
Greg said that they are great.
This review was collected via phone interview by Customer Research Inc.

JL
Jack L.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2013 Category: Service
Jack said his brother recommended him to this place of business and they did an outstanding job. He will tell everyone he knows about this place because they are fair and they do a great job.
This review was collected via phone interview by Customer Research Inc.

FB
Fran B.
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2013 Category: Service
Fran said they did everything she asked them to do and did a good job.
This review was collected via phone interview by Customer Research Inc.

CO
Charlie O.
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2013 Category: Service
Charlie said they were excellent.
This review was collected via phone interview by Customer Research Inc.

PN
Phong N.
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2013 Category: Service
Spoke with Prung. He said this business provided great service and were very helpful with explaining everything to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

AR
Anna R.
Boston, MA
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2013
Great Customer Service (as always!)
The team at European Motorsports is knowledgeable, patient with my many questions and very flexible. We have been clients since we moved to Boston and will continue to be!

Thanks again!

LG
Lauren G.
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2013
Honesty & Great Customer Service & Care
always very honest - and give a fair estimate of what is wrong with my car - and great customer service when i am unable to pick up my car right away

SD
Sabrina D.
Boston, MA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2013
great service
would def go back.

RH
Rosemary H.
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2013 Category: Service
Rosemary said everything was great.
This review was collected via phone interview by Customer Research Inc.

KS
Kathleen S.
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2013 Category: Service
Spoke with John. He said they are the best. He said they know what they are doing. He was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MO
Marc O.
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/23/2013 Category: Service
Marc said the check engine light is still on and the problem hasn't been resolved.
This review was collected via phone interview by Customer Research Inc.

DJ
Danny J.
BMW 330xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2013 Category: Service
Danny said the business does good work.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2013
Short wait, great customer service
This place seemed like they really know how to treat people. They were extremely reasonable in terms of pricing, even saving me hundreds compared to dealerships (obviously). Everyone who I interacted with was a good person who knew how to treat their customer. I will definitely bring my car back here.

ML
Mark L.
Audi Allroad
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2013 Category: Service
Mark said that he felt while dealing with Mike at this establishment, Mike was perfectly honest and a nice guy. The service provided was good and the vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2013 Category: Service
Greg said this is a great business. They are knowledgeable, they are trustworthy and they do what they say they will do.
This review was collected via phone interview by Customer Research Inc.

RP
Ross P.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2013 Category: Service
Ross said this business did a good detailing job.
This review was collected via phone interview by Customer Research Inc.

BD
Brennan D.
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2013 Category: Service
Brennan said they are friendly and timely. They do quality work.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2012
Great return visit
Had a brake job done at Mike's shop. Unfortunately, there was a defective part from the factory. Mike took my car and replaced everything within a day at no additional charge. Mike is an excellent guy and certainly stood behind his work. I will be bringing my car to him for years to come.