99% Would Recommend
Latest Review 10 days ago
Linda H. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
With all the cold weather recently not surprised to find battery was dead. Called Kerry at 8AM and new battery installed by 9AM. You can't ask for better service than this.
Vehicle: Subaru Impreza Sedan (Natl)
Service Date: 01/08/2018
Review Created: 01/09/2018 05:52 AM
Kerry K. at Excel Auto Service responded on 01/10/2018

Thank you Linda, it's our pleasure!

Phylis P. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phylis said the business is great and does a good job. She has been going there for 10 years now. They are always there when she needs them, in any kind of weather.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Tom B. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Up front"
A very friendly place start to finish. Great communication; he explained everything that was needed very plainly. I anticipated having to leave leave my car for a day or two but got it back before closing the same day.
Vehicle: Ford Police Interceptor
Service Date: 01/03/2018
Review Created: 01/04/2018 04:27 AM
Kerry K. at Excel Auto Service responded on 01/05/2018

Thanks Tom for taking the time for some nice words!

Rose S. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy access & very pleased with work"
My check engine light came on and l called, they told me to bring it. Kerry asked if I need before the weekend. I yes. He took it and had it done that's great garage. Thanks
Vehicle: Pontiac Vibe
Service Date: 12/29/2017
Review Created: 12/30/2017 04:42 AM
Barry H. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barry said it was good service.
Vehicle: Kia Sportage
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
George G. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Patricia. She said the business knew right way what was wrong with the vehicle. They were very quick to fix it and they gave her no problems.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/27/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Terry T. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Terry said she was happy with the service.
Vehicle: Nissan Murano
Category: Service
Service Date: 11/29/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Beth F. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Beth said the business was efficient, quick and did a great job.
Vehicle: Jeep Compass
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Minh N. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Minh said the employees were able to see her vehicle on short notice. The services were done quickly.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 11/30/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Joe H. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said he is always happy with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Joe S. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excel lent Service"
Kerry is always so accommodating and just a pleasure to work with. He always gives you a fair price and backs up his work. It is such a refreshing place to do business.
Vehicle: Hyundai Azera
Service Date: 11/22/2017
Review Created: 11/23/2017 05:00 AM
Kerry K. at Excel Auto Service responded on 11/24/2017

Joe, Thank you very much for the nice review. We appreciate your business and we continue to try to exceed our customer's expectations! Sincerely, Kerry

Mike L. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Linda. She said she and Mike have never been dissatisfied in all the years they have been going to this business. Terry does a good job.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/14/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Louise W. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wolfgang. 2016 Nissan Rogue service"
Easy to make an appt. Work was accomplished in reasonable time. Trusted association. Detailed Receipt. Thank you!
Vehicle: Nissan Rogue
Service Date: 11/17/2017
Review Created: 11/18/2017 09:53 AM
Ben (Todd) Z. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeep Cherokee Oil & Oil Filter Change"
Excel did the job and was very flexible fitting us in that day. Thank you.
Vehicle: Jeep Cherokee
Service Date: 11/16/2017
Review Created: 11/18/2017 05:59 AM
Gerhard K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerhard said the staff was remarkable. They will definitely get his business from now on.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Kerry K. at Excel Auto Service responded on 11/17/2017

Thank You for the nice review

George G. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, "
Great service always fast and a reasonable price
Vehicle: Toyota Tacoma
Service Date: 10/20/2017
Review Created: 11/13/2017 05:31 AM
Ben (Todd) Z. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest & Excellent Service"
Kerry and Tyler are honest and explain what they are repairing to you. They are so helpful and I wouldn't take our vehicles to anyone else to get work. I appreciate their work.
Vehicle: Honda Accord Cpe
Service Date: 10/30/2017
Review Created: 11/09/2017 08:49 PM
Angela R. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Kerry Kramer runs a great small family business. There is no one who I would trust more with my car! Very honest and trustworthy and very competent mechanic!
Vehicle: Kia Soul
Service Date: 11/07/2017
Review Created: 11/08/2017 08:07 AM
Kerry K. at Excel Auto Service responded on 11/09/2017

Thank you Angela for the kind words! We very much appreciate your business!

Minh N. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Minh said it is easy to schedule appointments at this business. The prices are good and they always give her vehicle an extra check-up.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 10/06/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Bob M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people to have work on your car"
good
Vehicle: Honda CR-V
Service Date: 10/23/2017
Review Created: 10/27/2017 02:54 PM
Displaying Review 1 - 20 of 573 in total