Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

426 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 5 days ago

Reviews


JC
Jerry C.
Oceanside, NY
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jerry said his overall experience was very good. They communicated very clearly and did the work they said.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
New York, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Anthony said he's very happy with the way everything worked out.
This review was collected via phone interview by Customer Research Inc.

CW
Clay W.
Elmont, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Clay said the staff provided spectacular customer service.
This review was collected via phone interview by Customer Research Inc.

CS
CHRIS S.
Baldwin, NY
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Great Service Every Time
1st class service every visit.
True family style service center.

CM
Candice M.
Rockville Centre, NY
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Candice said she was always satisfied with their customer service. She can pick her vehicle up anytime of the day and her vehicle is always in great running condition. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

RB
Robert T. B.
Baldwin, NY
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
quality work
fxg's inspedttion of a potential replacement for my 1005 chevy lumina was most helpful with my decision about the purchase.

VM
Vinnie M.
Baldwin, NY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Gloria. She said they are very good to her.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
New York
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Chris said the staff were very quick. When he arrived early they took him in right away instead of making him wait. They did the inspection and oil change really quickly. They also showed him what was wrong as well as what needed to be changed. They were honest and fair.
This review was collected via phone interview by Customer Research Inc.

LD
Lon D.
Sound Beach, NY
Chevrolet Cobalt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Lon's wife. She said this is the best facility in town. The mechanic is fast, reliable, and he also has great integrity.
This review was collected via phone interview by Customer Research Inc.

PP
PAT P.
Baldwin, NY
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Recent 40,000 mile checkup.
After many years of service to my cars, FXG is still honest, friendly and reliable. Thanks again Frank and Gerry.

DR
DEBORAH/DANNY R.
Baldwin, NY
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Efficient
Quick, efficient and great customer service all the way.

TF
TOM F.
Baldwin, NY
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Friendly service
Diagnosed problem quickly and fixed it .
Estimate was given and there were no hidden costs.
A Home Run experience.

Tom F.

PS
PATTI S.
Baldwin, NY
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Honest and reliable.
I've used FXG for quite a number of years and have found them to always be honest and reliable, and the work is always done when promised. Thank you Frank and Jerry.
FRANK G., Owner from F X G Auto Diagnostics responded on 05/07/2018

Thanks Patti, I appreciate the good review and the time it took. See ya next time, Frank and Gerry.


RK
Ryan K.
ROSLYN, NY
Acura RSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Louise. She said that they have been customers of Frank's for over 15 years, no one else can work on their vehicles. They are trustworthy and exceptional in their service. Jerry is also to be commended.
This review was collected via phone interview by Customer Research Inc.

JT
Julian T.
Baldwin, NY
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Julian said the staff provided great, fast, and reliable service. He said he will be coming back soon.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
Baldwin, NY
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Lee said they do a very good job and he has been a customer for a long time.
This review was collected via phone interview by Customer Research Inc.

TC
Tom C.
Baldwin, NY
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Tom said Frank was a great mechanic.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Baldwin, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Malfunction indicator light
FXG was willing to stay late on a Friday to evaluate and repair a bad sensor. The car available to drive over the weekend and ready for work on Monday.

BM
BILL M.
Baldwin, NY
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Oil change
Thanks Frank for working within our work time constraints. Three cars for four drivers not the best situation but we were able to get the car back at lunchtime making our work day much easier. Always accommodating!
FRANK G., Owner from F X G Auto Diagnostics responded on 04/23/2018

THANKS BILL, NO PROBLEM, ALWAYS A PLEASURE, FRANK.


KL
Kevin L.
Baldwin, NY
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Kevin said the staff were prompt, quick, honest, and reliable.
This review was collected via phone interview by Customer Research Inc.