Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

472 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 1 day ago

Reviews


KH
KEVIN H.
Baldwin, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Top notch service ...... Best customer service always!!!!!!!!!!!!!!!
FXG is hands down the only place I would take my vehicles ............ only place in town. Thank you Frank and Gerry.

JD
JOE D.
Freeport, NY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Never had to come back because the repair was not done right the first time.
Had a break caliper hang up 3 days before a trip to PA. Frank and crew took care of the problem on short notice which was much appreciated. Entire front break system had to be replaced. No problems with the breaks, drove 550 miles this week while away.

NH
NEIL H.
Baldwin, NY
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
FXG Rules
Courtesy + quality can't be beat.

TF
TOM F.
Baldwin, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Excellent Service
Found the problem quickly

JS
Janine S.
Baldwin, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Janine said this business is always honest, and fair in price.
This review was collected via phone interview by Customer Research Inc.

SS
Samantha S.
CARLE PLACE, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Samantha said she has been going to this business for years and she always gets trustworthy answers from the staff. They have caught multiple issues with her vehicle and she has an infant child and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
New York
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
George said he is very grateful to Frank because he did an outstanding job on his vehicle. He is so happy that he is bringing another vehicle in a few days.
This review was collected via phone interview by Customer Research Inc.

JV
JOANNE/BILLY V.
Baldwin, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Frank is a doctor of auto repair
Frank at FXG always fixes my car and a prompt and timely manner and he always diagnosis the car right

RL
Richie L.
Rockville Centre, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Richie said this facility is the best and the staff is excellent.
This review was collected via phone interview by Customer Research Inc.

LC
Lawrence C.
Baldwin, NY
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Lawrence said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RF
ROY F.
Freeport, NY
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
My Solara
FXG is the best. Frank and Jerry are honest reliable and reputable repairmen. I've been bringing my car to them for over 20 years and wouldn't go anywhere else.

JH
JASON H.
Baldwin, NY
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honest, Reliable, Knowledgeable, Friendly, Dependable and most importantly trustworthy...
I always leave very satisfied with the workmanship and Frank's or Jerry's ability to communicate in very simple terms what is needed to ensure my vehicle is operating in optimum performance. Their attention to detail and the shop's workspace is immaculate, which is a good indicator of the quality of service. I have referred several people in the past and they continue to be loyal customers of this establishment.
FRANK G., Owner from F X G Auto Diagnostics responded on 09/17/2018

THANKS JASON, APPRECIATE THE REVIEW AND THE REFERRALS. YOU'RE A GOOD PERSON AND IT'S A PLEASURE TO HELP YOU OUT, FRANK.


SD
Scott D.
Richmond Hill, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Scott said he trusts them, they do really good work. They worked with his schedule and they are fair and they do not overcharge.
This review was collected via phone interview by Customer Research Inc.

VL
VICTOR L.
Baldwin, NY
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Honesty,reliable,price for the job ok
Great technicians!!

TC
Tom C.
Baldwin, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Tom said he has been using this business for 20 years. Frank is a good guy.
This review was collected via phone interview by Customer Research Inc.

RD
ROSS D.
Baldwin, NY
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Saab 93
As always, terrific service!

JP
Joe P.
Massapequa, NY
Ford Focus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/04/2018 Category: Service
Joe said that one of the lights on the dashboard came after the service. He brought his vehicle back to the business to check it out, and they said there was an open circuit somewhere that can be taken care of anytime.
This review was collected via phone interview by Customer Research Inc.
FRANK G., Owner from F X G Auto Diagnostics responded on 09/08/2018

Hey Joe, we discussed this one, it's the airbag light because you have an open or high resistance in the primary deployment loop. That was pre-existing, you said you see the light from time to time. Thanks, Frank.


MF
MAJORIE F.
Baldwin, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Inspection and oil change
Service excellent

KF
Kris F.
Valley Stream, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Kris said they are friendly, they always know what they are doing.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Baldwin, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Dennis said they have always had the best service and they do little things, such as bring his wife home after taking her vehicle in for the evening.
This review was collected via phone interview by Customer Research Inc.