Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

465 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 4 days ago

Reviews


JV
JOANNE/BILLY V.
Baldwin, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Frank is a doctor of auto repair
Frank at FXG always fixes my car and a prompt and timely manner and he always diagnosis the car right

RL
Richie L.
Rockville Centre, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Richie said this facility is the best and the staff is excellent.
This review was collected via phone interview by Customer Research Inc.

LC
Lawrence C.
Baldwin, NY
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Lawrence said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RF
ROY F.
Freeport, NY
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
My Solara
FXG is the best. Frank and Jerry are honest reliable and reputable repairmen. I've been bringing my car to them for over 20 years and wouldn't go anywhere else.

JH
JASON H.
Baldwin, NY
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honest, Reliable, Knowledgeable, Friendly, Dependable and most importantly trustworthy...
I always leave very satisfied with the workmanship and Frank's or Jerry's ability to communicate in very simple terms what is needed to ensure my vehicle is operating in optimum performance. Their attention to detail and the shop's workspace is immaculate, which is a good indicator of the quality of service. I have referred several people in the past and they continue to be loyal customers of this establishment.
FRANK G., Owner from F X G Auto Diagnostics responded on 09/17/2018

THANKS JASON, APPRECIATE THE REVIEW AND THE REFERRALS. YOU'RE A GOOD PERSON AND IT'S A PLEASURE TO HELP YOU OUT, FRANK.


SD
Scott D.
Richmond Hill, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Scott said he trusts them, they do really good work. They worked with his schedule and they are fair and they do not overcharge.
This review was collected via phone interview by Customer Research Inc.

VL
VICTOR L.
Baldwin, NY
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Honesty,reliable,price for the job ok
Great technicians!!

TC
Tom C.
Baldwin, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Tom said he has been using this business for 20 years. Frank is a good guy.
This review was collected via phone interview by Customer Research Inc.

RD
ROSS D.
Baldwin, NY
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Saab 93
As always, terrific service!

JP
Joe P.
Massapequa, NY
Ford Focus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/04/2018 Category: Service
Joe said that one of the lights on the dashboard came after the service. He brought his vehicle back to the business to check it out, and they said there was an open circuit somewhere that can be taken care of anytime.
This review was collected via phone interview by Customer Research Inc.
FRANK G., Owner from F X G Auto Diagnostics responded on 09/08/2018

Hey Joe, we discussed this one, it's the airbag light because you have an open or high resistance in the primary deployment loop. That was pre-existing, you said you see the light from time to time. Thanks, Frank.


MF
MAJORIE F.
Baldwin, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Inspection and oil change
Service excellent

KF
Kris F.
Valley Stream, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Kris said they are friendly, they always know what they are doing.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Baldwin, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Dennis said they have always had the best service and they do little things, such as bring his wife home after taking her vehicle in for the evening.
This review was collected via phone interview by Customer Research Inc.

MM
MAUREEN M.
Baldwin, NY
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Excellent service
Excellent service! Frank and his team are transparent, caring, timely, and experts in what they do. I highly recommend FXG; this is the place for you.
FRANK G., Owner from F X G Auto Diagnostics responded on 08/28/2018

THANKS MAUREEN, I REALLY APPRECIATE THE POSITIVE FEEDBACK, GLAD TO HELP YOU ! FRANK


TL
TOM L.
Rockville Centre, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
ALWAYS GREAT
A place you can trust for expert service and fair pricing.
FRANK G., Owner from F X G Auto Diagnostics responded on 08/28/2018

THANKS TOM, APPRECIATE THE TIME TO GIVE US A GOOD REPORT,FRANK


MF
Mike F.
Northport, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Mike said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CW
Clay W.
Elmont, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Clay said the business had a great attention to detail. They were very efficient and they explained things well.
This review was collected via phone interview by Customer Research Inc.
FRANK G., Owner from F X G Auto Diagnostics responded on 08/28/2018

THANKS CLAY, GLAD WE COULD HELP,FRANK


RR
RAY R.
Baldwin, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018
Frank's direct and candid comments regarding my car
My car needs work I know where to go with confidence.
FRANK G., Owner from F X G Auto Diagnostics responded on 08/13/2018

THANKS RAY !!


JC
Joe C.
Baldwin, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Frank and his crew are professional, dependable and honest.
We needed service on our Santa Fe. Frank explained in detail what was needed and why. Work was done very quickly as we needed our car later that day, The price was what Frank had estimated so there were no surprises. The men were clean and responsive to all my questions and concerns. These guys are great! Joe
FRANK G., Owner from F X G Auto Diagnostics responded on 08/13/2018

THANKS JOE, GLAD TO HELP !! FRANK


AG
ANGELA/FRANK G.
Baldwin, NY
Volkswagen Cabrio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Shifting Problem Fixed
It took two visits but FXG was able to locate a cracked gasket on the undercarriage covering the linkage that was preventing me from shifting into 1st gear. They needed to put the car on the lift and have one person actually "drive" the car while the other watched the undercarriage to find the problem; the crack only expanded enough to be clearly visible when attempting to shift. They replaced the part and my car is shifting better than ever.