Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

324 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Ashburn, VA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Excellent service
Mike Fallon and crew are very attentive, and service on our cars is superb, fairly priced, and done on time. Nothing but good things to say about Fallon Automotive.

JG
Jackie G.
Virginia
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jackie said that she is very happy and satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

BD
Bryan D.
Ashburn, VA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Bryan said this business has always been very good to him and honest.
This review was collected via phone interview by Customer Research Inc.

DB
Donald B.
Virginia
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Donald said the staff at this business is friendly. The service was very fast and easy.
This review was collected via phone interview by Customer Research Inc.

FC
Fateh C.
Virginia
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Fateh said the business has good service.
This review was collected via phone interview by Customer Research Inc.

SW
Sherri W.
Ashburn, VA
BMW 328i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Sherri said her original estimate was done with incorrect information. The price of the estimate was high. The employees provided her with a new, correct estimate.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Sterling, VA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Dennis said the service was excellent. They did everything on time , it was reasonably priced and the staff were personable.
This review was collected via phone interview by Customer Research Inc.

KC
Kedarnath C.
Virginia
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Kedarnath said that one of his friends recommended the business. There was clear communication. The work was done quick and he did not have to wait.
This review was collected via phone interview by Customer Research Inc.

DA
Danni A.
Ashburn, VA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Danni said that she is a return customer, the place has excellent service and finishes in a timely manner. They have overall good customer service.
This review was collected via phone interview by Customer Research Inc.

PG
Pankaj G.
Virginia
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Pankaj said he came for a state inspection and it was done pretty quickly. Everything went fine.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Virginia
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Robert said they did a good job of communicating issues, They gave him top priority and a good price. He stated Mike was a great tech, and he looks forward to working with him in the future.
This review was collected via phone interview by Customer Research Inc.

FE
Frasier E.
Virginia
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Frasier said they do good work.
This review was collected via phone interview by Customer Research Inc.

DR
Danny R.
Sterling, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Danny said the business has good service and good pricing.
This review was collected via phone interview by Customer Research Inc.

IK
Ivan K.
Ashburn, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Ivan said they do everything the way it should be done and if they make a mistake, they will discount the labor .
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Virginia
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jennifer said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Ashburn, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Charles said he would recommend this business for service and they have a great reputation within the community.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Virginia
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
James said the staff were very knowledgeable, patient, and answered all his questions.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ashburn, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
My Honda
Great job, again.

JL
Jeff L.
Ashburn, VA
Ford Edge
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Jeff said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Virginia
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mike said the staff were polite.
This review was collected via phone interview by Customer Research Inc.

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