Overview

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

42 Reviews

86% Would Recommend
Latest Review 8 days ago

Reviews


CG
Chris G.
Grand Rapids, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Chris said that the place got him in super fast and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

MJ
Matthew J.
Ada, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Matthew said the employees were nice. They explained to him what they were going to do and the time it would take. They kept him in the loop during the entire time.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Comstock Park, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
John said the business is great and the people took care of him.
This review was collected via phone interview by Customer Research Inc.

KS
Karl S.
Grand Rapids, MI
Chevrolet Colorado
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018 Category: Service
Karl said, he had to make a second trip to the business, after the first visit there was a lot of noise in the vehicle. He did say they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Edwardsburg, MI
Chevrolet Silverado SS
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2018 Category: Service
Alan said he was overcharged and the employees installed the part wrong. It went out again and they didn't want to repair it. He is not happy. He had to take the part out and go elsewhere to have it fixed. He was charged $427 for nothing but poor labor. Then he had to pay an additional $237 at the other location to have his vehicle fixed properly. The manager was supposed to call him back and he hasn't heard anything. He would not recommend this business. He might change his view of the business, if the manager would call him back and offer to pay some of his money back.
This review was collected via phone interview by Customer Research Inc.

DY
Deepesh Y.
Grand Rapids, MI
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Deepesh said this business had good service.
This review was collected via phone interview by Customer Research Inc.

DB
Dilpreet B.
Grand Rapids, MI
INFINITI M35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Dilpreet said they were helpful, did what he needed and were quick.
This review was collected via phone interview by Customer Research Inc.

GF
Gomez F.
Michigan
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Gomez said the business provided good and fast service.
This review was collected via phone interview by Customer Research Inc.

WB
Wanda B.
Grand Rapids, MI
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Wanda said, this business has great customer service and they explained everything to her and made sure she understood everything in detail.
This review was collected via phone interview by Customer Research Inc.

PR
Patricia R.
Grand Rapids, MI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Patricia said the price was good and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AG
Araly G.
Wyoming, MI
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Araly said the business provided very fast service.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
Wyoming, MI
Pontiac G6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Spoke with Keira. She said that she received good service but it took too long.
This review was collected via phone interview by Customer Research Inc.

TR
Terri R.
Grand Rapids, MI
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/19/2018
False advertising
They have a Goodyear ad on their tv and they do not accept the card. Had tires put on and then they do not accept their own card for payment.

PW
Patrick W.
Grand Rapids, MI
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2018 Category: Service
Patrick said his experience was okay and his air conditioning is still working.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Sparta, MI
Pontiac G8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
John said the staff got him in and out pretty fast. They did an amazing job.
This review was collected via phone interview by Customer Research Inc.

AB
Amber B.
Allendale, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Amber said the staff did exactly what they said they were going to do, and in the time frame they told her they were going to do it in.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Grand Rapids, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said he received service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JP
Jack P.
Michigan
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Jack said he had brakes done. He got out quickly and the service was alright.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Michigan
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tony said the facility provided quick service and did a great job.
This review was collected via phone interview by Customer Research Inc.

AM
Alannah M.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Alannah said the staff at the business were nice.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 42 in total