Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

28 Reviews

89% Would Recommend
Latest Review 5 days ago

Reviews


JS
John S.
Sparta, MI
Pontiac G8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
John said the staff got him in and out pretty fast. They did an amazing job.
This review was collected via phone interview by Customer Research Inc.

AB
Amber B.
Allendale, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Amber said the staff did exactly what they said they were going to do, and in the time frame they told her they were going to do it in.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Grand Rapids, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said he received service in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JP
Jack P.
Michigan
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Jack said he had brakes done. He got out quickly and the service was alright.
This review was collected via phone interview by Customer Research Inc.

TF
Tony F.
Michigan
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tony said the facility provided quick service and did a great job.
This review was collected via phone interview by Customer Research Inc.

AM
Alannah M.
Grand Rapids, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Alannah said the staff at the business were nice.
This review was collected via phone interview by Customer Research Inc.

ST
SUSAN T.
Muskegon, MI
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
repair
the tech performed the service in a timely manner

CT
Chad T.
Crystal, MI
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Chad said it was good, quick and they got him in and out.
This review was collected via phone interview by Customer Research Inc.

MB
Maria B.
Grand Rapids, MI
Chevrolet Cruze Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Maria said she liked the way the staff greeted her upon arrival, they were prompt, and the facility was clean.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Howard City, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Paul said the business helped him with services when others would not. Greg was able to correct the issues occurring with his vehicle. When a mistake was made he fixed it immediately with no extra charge.
This review was collected via phone interview by Customer Research Inc.

NC
Neftaly C.
Grand Rapids, MI
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Bianca. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Ada, MI
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Bob said the staff is very kind, they took care of his vehicle, and will continue taking care of the issue until it's resolved.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Grand Rapids, MI
Ford Expedition EL
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/24/2018 Category: Service
Steve said they were nice people, but the communication was bad. He had to call them several times and did not get good answers. He told them he had an extended warranty and they said they would call him, and they did not call.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Portland, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Matt said they got him in and out quickly. The tire repair and rotation was scheduled to take 45 minutes. They finished in 30 minutes. The parking lot and bays were full. So, he was impressed with them getting him in and out.
This review was collected via phone interview by Customer Research Inc.

CG
Connie G.
Akron, OH
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Connie said that it was great, she got it there and they got the vehicle done. She had no problems.
This review was collected via phone interview by Customer Research Inc.

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SUSAN T.
Muskegon, MI
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
air conditioner
tech did a good job. was pleased with the service

JJ
Jordan j.
Grand Rapids, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jordan said the service was very simple and easy. He just dropped off his vehicle and picked it up when it was done.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Comstock Park, MI
Chevrolet Chevy Express
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2018 Category: Service
Spoke with Sandra. She said this business was slow. They kept promising to give her an estimate but it took them days to do it. She would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Michigan
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Don said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Roy R.
Michigan
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Service
Roy said he had to make the calls to find out the status of his vehicle. It would have been nice if he would have received a call to let him know what was going on. He will be brining his vehicle back in for some additional work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 28 in total