Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

61 Reviews

87% Would Recommend
Latest Review 8 days ago

Reviews


BN
Brenda N.
Rockford, MI
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Brenda said the business's employees were quick to get her in, and helpful.
This review was collected via phone interview by Customer Research Inc.

ED
Erin D.
Chelsea, MI
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Erin said this business did the job fast.
This review was collected via phone interview by Customer Research Inc.

GS
Ginger S.
Newaygo, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Ginger said they were really good and she is very happy with them.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Grand Rapids, MI
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Richard said the technicians were very nice and cordial. They were done in the time frame that he expected. Things went very smoothly.
This review was collected via phone interview by Customer Research Inc.

KC
KRIS C.
Allendale, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Great Service!
I was very impressed with the speed that my tires were installed. I had set up an appt ahead of time with some special order tires. When I arrived at the store, not only were my tires there, but they immediately took my car in and got me handled. I have recommended my friends to come here as well and they have been impressed as well.

MM
Mayra M.
Grand Rapids, MI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Mayra said the staff was friendly, and got her in and out quickly.
This review was collected via phone interview by Customer Research Inc.

AG
Alvin G.
Muskegon, MI
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Alvin said the business provided immediate service and did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Arthur S.
Grand Rapids, MI
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Arthur said that he is a long time customer at this business.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Grand Rapids, MI
Lincoln Continental
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/13/2018 Category: Service
Drew said he was not happy with the service the business provided. He took his vehicle in on a Friday and was told they would call him back. They never did. He did not end up getting a hold of anyone until Monday to get his vehicle back. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DF
Daric F.
Kent City, MI
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Daric said he had no service problems. The employees worked around his schedule.
This review was collected via phone interview by Customer Research Inc.

JM
Jannett M.
Lansing, MI
Chrysler 200
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/05/2018 Category: Service
Jannett said the business changed her oil and the light still says oil change required.
This review was collected via phone interview by Customer Research Inc.

BT
Bj T.
Sand Lake, MI
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
BJ said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Allendale, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Great customer service
I was very impressed with the way these guys did what they said they were going to do within the timeframe..

Verified Customer
Allendale, MI
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Superior service
Very happy with the overall service of this company. They rock!

RK
Ron K.
Casnovia, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Ron said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Grand Rapids, MI
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Robert said the business did a great job and were very nice. The employee at the front desk seemed to genuinely care.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Comstock Park, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
James said the staff was pretty good about dealing with his vehicle and they told him all the things he was facing and how they would handle it. He said when they found the problem the staff made it clear before doing anything they were going to notify him and he appreciated that.
This review was collected via phone interview by Customer Research Inc.

KV
Kirsten V.
Grand Rapids, MI
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kristen said that the place finished her work quickly, explained everything well and Louis at the front desk was helpful and understanding.
This review was collected via phone interview by Customer Research Inc.

AK
Alfred K.
Michigan
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Alfred said this business was all in order. The facility was clean, the counter person was very polite, professional and courteous.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Grand Rapids, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Chris said that the place got him in super fast and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 61 in total