Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

165 Reviews

98% Would Recommend
Latest Review about 11 hours ago

Reviews


LV
Liz V.
Niceville, FL
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
100% satisfied customer!!
I took my Jeep back in for a leaking A/C unit. The original repair was done in March, just two months prior. They solved the problem at no cost even though it was no fault of theirs! I highly recommend them with no reservations at all. Outstanding customer service!!!!

LM
Luther M.
Navarre, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Luther said said Al always takes good care of him and the customer service is great.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Fort Walton Beach, FL
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
George said this business took care of him right away. They fixed the problem with no delay and no issues at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 05/09/2019

Thank You for lthe great review, I really appreciate it.


PC
Paul C.
Fort Walton Beach, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Paul said they did a great job, they were fast, they are good people and he is happy with them.
This review was collected via phone interview by Customer Research Inc.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 05/06/2019

Thank You for taking time out of your day to give us a review.


RA
Rick A.
Shalimar, FL
Jeep CJ7
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/02/2019 Category: Service
Rick said he's been back 3 times for the same problem and he will not recommend them.
This review was collected via phone interview by Customer Research Inc.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 05/06/2019

Sir, I am sorry you had so much trouble with your radiator over the past 8 months, every repair we made did stay, there were leaks in different areas mainly due to coming into contact with the steereing box one time and the hood support another, on a 35 year old vehicle with suspension modifications sometimes there can be problems. We are ultimately responsible and I am sorry for any problems you had, if you do have any other problems please do not hesitate to contact me, Thank You.


KE
Kenny E.
Fort Walton Beach, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Saved me $3700
So I went to another service center I won’t mention but sounds like Bored for a noisy A/C compressor. 4.5 hours later they call and state my evaporator core has a leak which caused the clutch to burn out from short cycling resulting in the compressor failing. Please insert $3700. Did I mention it’s a 6 year old car? Brought it FWB Radiator the same day I called and in less then an hour and for only 10 bucks they solved the issue. These guys even waived the diagnostic fee because “Bored” had already raked me over the coals. Definitely my new service shop!

GS
Gary S.
Shalimar, FL
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Best in FWB
The most impressive thing about them is that they know what they are doing. Very expert in their knowledge and abilities. Never disappointed. Nice people too.

CW
Cloie W.
Niceville, FL
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Delivered as always!
No matter where I buy my cars, new or used...I trust this team with ensuring me and my daughter have safe cars to drive. I appreciate their “no Bs” communication and explanation of all things car-related.

DS
David S.
Fort Walton Beach, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Total pros. Deliver as promised..
From the moment I called to talk to Allan the experience was what you want from a local business. Allan and Danny are both pros. Understand why they have been in business so long. Thanks guys for taking care of me. Be back in a few months to fix ac.

MO
Marshalyn O.
Fort Walton Beach, FL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Marshalyn said everything went fine. She added she gets most of the work done for her vehicle at this business. She is happy with the work and has not had any more trouble.
This review was collected via phone interview by Customer Research Inc.

RL
Ryan L.
Fort Walton Beach, FL
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Ryan said the customer service was up front and he was really knowledgeable. He was able to answer all of his questions and that was very nice.
This review was collected via phone interview by Customer Research Inc.

MW
Monte W.
Fort Walton Beach, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Monte said the business did a good job, they were honest, friendly, and he definitely will go back there.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Eglin Afb, FL
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Daniel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 04/04/2019

Daniel, Thank You for taking the time to respond, I really appreciate that, Thanks Again.


BQ
Bob Q.
Shalimar, FL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Super job
The guys did a great job fixing my truck, replacing the noisy front differential and it is quiet and runs like new
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 04/03/2019

Bob, Thank You for coming in and I appreciate you taking the time to post a review for us. Thanks Again.


LV
Liz V.
Niceville, FL
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Professional and friendly service!
Very accommodating, provided accurate estimate and performed excellent service in a timely manner.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 04/03/2019

Thank You for taking the time to give us a review.


SC
Sam C.
Fort Walton Beach, FL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Sam said this business was very good. They did a very good job. They were perfect and the people were very nice and polite. They did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 04/03/2019

Sam, I really appreciate you being a customer, Thanks Again.


JD
Jules D.
Fort Walton Beach, FL
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Helping the old guy
I called about a problem that was repaired last year. Al checked, found it in warranty and the repair was made very quickly on the next workday. Thanks!
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 02/22/2019

Thank You for being a loyal customer, I'm glad we could help and Thank You for the review


JW
John W.
Gulf Breeze, FL
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
John said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

AA
Art A.
Gulf Breeze, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Art said the business was able to do the work at a reasonable price. He had a pleasurable experience and he appreciates them.
This review was collected via phone interview by Customer Research Inc.
Danny S. from Ft. Walton Radiator Auto Air & Repair responded on 02/22/2019

Thank You for the review, I'm glad we were able to help.


GM
George M.
Fort Walton Beach, FL
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
George said this business gave him excellent service. They immediately took care of what was needed .
This review was collected via phone interview by Customer Research Inc.

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