Our 2006 Ford F-150 needed a complete engine replacement (and possibly a transmission as well). When we first heard of the diagnosis and approximate costs...(“$4K for just the engine but up to $8K if transmission wasn’t needed as well”) ...we were stunned of course, but it sounded correct based on what we know of current costs today. A few days into their diagnostics we got a call from FWB Radiator stating the engine definitely must be replaced, but the transmission might be salvageable and may only need a fluid exchange...we were overjoyed! This meant we were looking at ~$4K bill...whew! I went by from time to time to check on their progress and things moved along nicely. Soon the day came and we received the call from FWB Radiator stating “it’s done” and I asked what’s the total bill so I can write the check to bring along? They gave me the cost...nearly $10,000.00! I was floored!...then had to tell my wife :( :( :(
I have to say, I love the work FWB Radiator has done for us over the years (every time), but when expecting a $4K bill for a (used) engine replacement to end up owing $10K (for just a used engine replacement...transmission stayed) was definitely one of the hardest purchases we’ve ever had to deal with.
Luckily we were able to move monies around to come up with the $10K (right before Christmas), but it really, really hurt.
Worst of all I NEVER expected that to come from FWB Radiator, a company that we’ve lived and recommend to our friends many times over the years.
I’m sorry Danny/Al and all of your team that works so hard, but I just have to be honest.
Charles, Thank You! for the time you took to give us a 5 Star Review, I really appreciate you doing that.
Thank You for the outstanding review, Thanks Again.
Thank You for coming in and Thank You for the 5 Star Review.
Mark, Thank You for taking the time to give us a review.
Donna, Thank You, I really appreicate your kind words and really appreicate you coming in, Thanks Again.
Bill, Thank You, I really appreciate the 5 Star Review and Thank You for being a customer.
Thank You for taking the time to give us a good review.
Michael, Thank You for the vote of confidnece and Thank You for the 5 Star Review.
Phillip, Thank You for coming in and I appreicate you taking the time to give us a great review.
I really appreicate you coming in and Thank You for the great review.
Frank, Thanks for taking the time to give us a 5 star review, and glad you have heat again.