Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

508 Reviews

94% Would Recommend
Latest Review 19 days ago

Reviews


MC
Mary C.
California
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Mary said the business's staff was knowledgeable. They did a good job and Justin was very nice.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
California
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2018 Category: Service
Chris said he did not receive his AAA discount , but the work was done in 3-4 days and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

KA
Kristen A.
San Jose, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Fantastic personalized service
Justin and Rex were amazing.

GA
Gabriela A.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Gabriela said the staff was nice, and professional.
This review was collected via phone interview by Customer Research Inc.

RP
Rama P.
California
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Rama said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

NK
Nayna K.
California
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Nayna said that nothing can be better than this business.
This review was collected via phone interview by Customer Research Inc.

KA
Karthik A.
California
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Karthik said he experienced no problems, and the service was on time. The business quoted the best price for the service needed, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NK
Neeraj K.
California
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Neeraj said he was not satisfied with the service at this business. His vehicle was delayed 1 week.
This review was collected via phone interview by Customer Research Inc.

DW
Derrick W.
California
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Derrick said the business was good about explaining what needed to be completed on the vehicle. They explain when he should pick it up and all is good.
This review was collected via phone interview by Customer Research Inc.

AS
Arvind S.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Arvind said the business was very responsive and also very informative.
This review was collected via phone interview by Customer Research Inc.

BW
Betsy W.
Sunnyvale, CA
Chrysler Sebring
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/25/2018
Communication mess
This visit to Sunnyvale was the opposite of my normal, wonderful experience. The person at the desk didn't seem to understand my request. The fan switch on the dashboard quit working and I wanted to know if it could be repaired, or not, due the age of my car and the lack of available parts. I expected a call to tell me what was up. The afternoon of the third day I still hadn't gotten a call and the guy seemed insulted that I was upset when I called him. Anyway, I will not take my car here again - too much hassle.

BC
Benjamin C.
California
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Benjamin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SC
steve c.
California
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Steve said the staff was more professional than expected. He stated the assessment was accurate and the service was prompt.
This review was collected via phone interview by Customer Research Inc.

TW
Titus W.
California
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Titus said the business was quick with the repairs.
This review was collected via phone interview by Customer Research Inc.

KR
Kelvin R.
California
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Kelvin said the business was fast and polite. They told him exactly what they were going to do and there were no hidden costs. Everything was great.
This review was collected via phone interview by Customer Research Inc.

JK
Jamie K.
California
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Jamie said it was fine, a good experience.
This review was collected via phone interview by Customer Research Inc.

LV
Lalitha V.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Lalitha said the staff was very prompt in diagnosing the issue and very prompt in calling her back. They also answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

VN
Venkat N.
California
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Venkat said the service visit went smoothly. The staff did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

EA
Erfan A.
California
Audi Q5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Erfan said the service was timely.
This review was collected via phone interview by Customer Research Inc.

VL
Victor L.
California
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Victor said the business did an excellent job fixing his vehicle. He stated that the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.