Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

459 Reviews

94% Would Recommend
Latest Review 8 days ago

Reviews


OV
Oscar V.
San Jose, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Oscar said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Sunnyvale, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Robert said the business replaced the starter. The part was defective, the mechanic immediately noticed and replaced the part.
This review was collected via phone interview by Customer Research Inc.

MP
Miral P.
San Jose, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Miral said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

CB
Constance B.
Sunnyvale, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Constance said the staff was friendly, understanding and they were quick to respond. She said Jose and Ray were great to work with.
This review was collected via phone interview by Customer Research Inc.

DT
Doris T.
Campbell, CA
INFINITI G25 Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Doris said she had excellent service when she was at this business.
This review was collected via phone interview by Customer Research Inc.

VW
Vincent W.
Campbell, CA
Toyota Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Vincent said the service manager Tom does a good job of explaining services, took care of things quickly and did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Pankaj M.
San Jose, CA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Pankaj said this business delivered his vehicle to him on time.
This review was collected via phone interview by Customer Research Inc.

DT
Danijela T.
Santa Clara, CA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Danijela said this business was quick. They accepted her Triple A discount.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Sunnyvale, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Tom said the staff was fast, and courteous. He expected to have to wait longer but he was pleasantly surprised.
This review was collected via phone interview by Customer Research Inc.

SS
Sirle S.
Palo Alto, CA
Ford Explorer Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Sirle said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Mountain View, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Susan said the business is very responsive and does good work.
This review was collected via phone interview by Customer Research Inc.

BW
Betsy W.
Sunnyvale, CA
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Regular Check-up
I have been taking my car here for several years. Everyone is always helpful and cheerful regarding my car and the required service. I like the ability to use the web, too, for reminders, surveys and appointments.

VC
Vikram C.
Cupertino, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Vikram said the staff answered all of his questions. They were very helpful and courteous.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
San Jose, CA
Volvo S80
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Carol said the service was wonderful. The staff was very attentive and reassuring about helping her fix the vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Cupertino, CA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Patrick said the service at this business was fine.
This review was collected via phone interview by Customer Research Inc.

TT
Tarun T.
Newark, CA
BMW 750Li
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Tarun said the business provided pretty good service and he will be calling the business to follow up on some other issues.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Menlo Park, CA
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Lisa said it was great service.
This review was collected via phone interview by Customer Research Inc.

JH
Joohee H.
San Jose, CA
INFINITI FX35
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Joohee said she had a good experience with the business.
This review was collected via phone interview by Customer Research Inc.

YL
Yuta L.
Sunnyvale, CA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Yu-Ta said the business had good prices and did a good job.
This review was collected via phone interview by Customer Research Inc.

RN
Ramesh N.
Burlingame, CA
Honda CR-V
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/22/2018 Category: Service
Ramesh said his vehicle was towed to this facility and they only did the diagnostic. He took half a day off from work and traveled 40 miles to this facility to pick up the vehicle and got a call that it was not ready. When he got there, it had not even been touched.
This review was collected via phone interview by Customer Research Inc.