Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

503 Reviews

94% Would Recommend
Latest Review 6 days ago

Reviews


NK
Nayna K.
California
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Nayna said that nothing can be better than this business.
This review was collected via phone interview by Customer Research Inc.

KA
Karthik A.
California
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Karthik said he experienced no problems, and the service was on time. The business quoted the best price for the service needed, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NK
Neeraj K.
California
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Neeraj said he was not satisfied with the service at this business. His vehicle was delayed 1 week.
This review was collected via phone interview by Customer Research Inc.

DW
Derrick W.
California
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Derrick said the business was good about explaining what needed to be completed on the vehicle. They explain when he should pick it up and all is good.
This review was collected via phone interview by Customer Research Inc.

AS
Arvind S.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Arvind said the business was very responsive and also very informative.
This review was collected via phone interview by Customer Research Inc.

BW
Betsy W.
Sunnyvale, CA
Chrysler Sebring
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/25/2018
Communication mess
This visit to Sunnyvale was the opposite of my normal, wonderful experience. The person at the desk didn't seem to understand my request. The fan switch on the dashboard quit working and I wanted to know if it could be repaired, or not, due the age of my car and the lack of available parts. I expected a call to tell me what was up. The afternoon of the third day I still hadn't gotten a call and the guy seemed insulted that I was upset when I called him. Anyway, I will not take my car here again - too much hassle.

BC
Benjamin C.
California
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Benjamin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SC
steve c.
California
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Steve said the staff was more professional than expected. He stated the assessment was accurate and the service was prompt.
This review was collected via phone interview by Customer Research Inc.

TW
Titus W.
California
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Titus said the business was quick with the repairs.
This review was collected via phone interview by Customer Research Inc.

KR
Kelvin R.
California
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Kelvin said the business was fast and polite. They told him exactly what they were going to do and there were no hidden costs. Everything was great.
This review was collected via phone interview by Customer Research Inc.

JK
Jamie K.
California
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Jamie said it was fine, a good experience.
This review was collected via phone interview by Customer Research Inc.

LV
Lalitha V.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Lalitha said the staff was very prompt in diagnosing the issue and very prompt in calling her back. They also answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

VN
Venkat N.
California
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Venkat said the service visit went smoothly. The staff did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

EA
Erfan A.
California
Audi Q5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Erfan said the service was timely.
This review was collected via phone interview by Customer Research Inc.

VL
Victor L.
California
Lincoln Continental
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Victor said the business did an excellent job fixing his vehicle. He stated that the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

DF
Darren F.
Sunnyvale, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Darren said the people at this business have been willing to work with him as far as the cost. They explain everything they are going to do. They don't try force him to do anything he doesn't want to do. John and Justin are really thorough and knowledgeable about what they should do as well as how they can help him.
This review was collected via phone interview by Customer Research Inc.

NR
Nichole R.
San Jose, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Nichole said the service guy is very nice and they are always available to help, She said she is really happy with their service,
This review was collected via phone interview by Customer Research Inc.

AK
Akram K.
Sunnyvale, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Akram said they have excellent service.
This review was collected via phone interview by Customer Research Inc.

SD
Shantanu D.
California
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Shantanu said he is happy with the service. The staff helped him out a lot and was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DT
Dennis T.
California
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Dennis said the staff is awesome and they did a great job.
This review was collected via phone interview by Customer Research Inc.