Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73
4.7

( 361 Reviews )

97% Would Recommend
Latest Review 15 days ago

Reviews


CG
Christina G.
Colorado
Ford Bronco
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Spoke to Christina's husband. He said they haven't had any problems with the business. They have worked with them. They are one of the most reliable and most understanding facilities they have ever used.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Colorado
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2017 Category: Service
Dave said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

PD
Philippe D.
Colorado Springs, CO
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Phillippe said the service was good. He was not satisfied with the policy of charging for a diagnosis. After some discussion he was not charged.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Colorado
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Patrick said his vehicle was originally at another business, then he took it to this business, where they found a totally different problem. He was very impressed with what they did and their follow up service.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Colorado
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Jim said the problem was resolved quickly.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Colorado
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Steve said the business has quick service. They got him in and out.
This review was collected via phone interview by Customer Research Inc.

DF
Daniel F.
Colorado
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Daniel said he brought his vehicle in for a diagnostic test. He made it clear to the mechanic that all he could afford were the tests. He appreciated the mechanic not pressuring him and he will definitely return in the near future.
This review was collected via phone interview by Customer Research Inc.

DO
Dan O.
Colorado Springs, CO
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
Great service, as always
A problem with my Lincoln Town Car that I thought would be complex and expensive turned out to be minor, and repaired very quickly and at a reasonable price, even though the shop seemed to be very busy at the time. Always a good experience at Founding Fathers.

DD
Dustin D.
Toyota Sequoia
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/30/2017
Tires plugged
Went in today. Found out the best main mechanic is no longer there ... his name was G. He was a core reason I had work done there. Also the office lady Amber is no longer there. For the amount of money this shop charges... they should be able to keep good help ... they had GOOD HELP ... my wife went in today, to fix some leaky tires. For the price of the patches ... mights as well of got new tires lol.

Won’t be back. And now need a mechanic.

EZ
Elena Z.
Colorado
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Elena said the staff was friendly and listened to what she was saying. They were busy and they tried to tend to her as fast as they could. She was pleased with their service.
This review was collected via phone interview by Customer Research Inc.

AA
Angelo A.
Colorado Springs, CO
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Angelo said the staff helped him with the planning and they helped him to fix his vehicle. They were very friendly. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.

ST
Susan T.
Colorado Springs, CO
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Susan said this business has been very helpful. It is convenient and she has always been satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

NB
Nicholas B.
Colorado
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Spoke with Debra. She said everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Colorado
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Chris said the staff did an excellent job and he has never had any problems with them. They are good.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Colorado
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Spoke with Claudia. She said the staff were nice and professional.
This review was collected via phone interview by Customer Research Inc.

JH
Jeremy H.
Colorado Springs, CO
Chrysler Town & Country LWB
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2017
Not as Good as it's been in the Past
This visit to Founding Fathers left some to be desired. We were told the evening before (Monday night) that our van was done. Showed up on Tuesday morning to pick up...and it was still be worked on. Initially told it would be another 45 minutes. When I explained that I didn't have that much time, they hopped on it and it was only a 15 minute wait. On top of that, when I went to pay, we were charged for the diagnostic work, which hadn't been quoted to us before. Thus, I paid nearly $100 more than I expected to pay. A disappointing visit this time. Never been disappointed before. I'll go back, but hope it's back up to it's normal quality.

PM
Pam M.
Colorado
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Pam said the staff took her vehicle back promptly. The work was done in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

OK
Olivia K.
Colorado
Dodge Nitro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Olivia said her experience with this business was pretty good. She liked everything except for the price. They performed a diagnostic, an oil change and put air in the tires. She was charged $114 for labor.
This review was collected via phone interview by Customer Research Inc.

MH
Melanie H.
Colorado Springs, CO
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
These guys are absolutely amazing. Its a very convenient location.
Love supporting locally..these guys here are very to the point. Would recommend in a heartbeat.

LS
Larry S.
Colorado
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Larry said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.