Franklin Tire and Auto Inc.

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

75 Reviews

99% Would Recommend
Latest Review 4 months ago

Reviews


SS
Stefan S.
Auburn, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Great service!
They did a great job diagnosing my car to find the problem! Best mechanics in town

DL
Dale L.
Auburn, AL
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/14/2016
Timing chain
They told me they would pass on doing a timing chain on a cadillaso they lost my business and very rude.

BC
Bryan C.
Minneapolis, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015
wonderful people,,Honest,kind and helpful.
Lost a driveshaft traveling , many hundred miles from home, these people have done everything and anything to locate and repair my obsolete vehicle,Thank you Franklin, my highest recommendation

MD
MATT D.
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014
Helpfull service
Car would not crank. Seemed obvious a dead battery. My second car not available. Called at 7:30 and got a recorded message. Left a short note and a short time later got a call from David Franklin who was on vacation. Told me to call back at 8. I called and they sent a tow. By 10 I had a new battery and was on my way.

JH
JACOB H.
Opelika, AL
Infiniti I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2014
Good quality, expedient service
Finding a good mechanic is not an easy task in my opinion. I've used Franklin for years and have NEVER had a bad experience - whatever they fix, stays fixed (I've not always had that experience around Auburn/Opelika) and they are extremely fast - I used to have to leave my car with my old mechanic for days (not around the Auburn area, btw). However, they are a little pricey, but I don't mind paying a little extra for quality work done fast.

BC
BILL C.
Auburn, AL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014
Great Service!
Great folks who care about their customers

TM
TIM M.
Auburn, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014
Friendly staff
Competent and capable staff and technicians.

SI
SYLVIA I.
Auburn, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014
Professional, & friendly
I have several cars, that I have serviced @ Franklin auto, each visit was a very pleasant & professional one. I will continue my business with Franklin Auto.

SW
SCOTT W.
Auburn, AL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2014
Everything. Great customer service.
I would highly recommend Franklin Tire and Auto. Great people that do a great job.

MP
MARY ANN P.
Auburn, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014
Customer service
Great customer service. So I trust everyone to give close attention to my car.

CG
CHRIS G.
Auburn, AL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014
The staff was nice and courteous
My vehicle was attended to in a timely manner and I was in and out under an hour.

BC
BILL C.
Auburn, AL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2014
Great Service!
Once again, Franklin came through in an emergency. Great folks who really take care of their customers!

WB
WILLIAM B.
Auburn, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2014
friendly prompt dependable service.
Great experience

PR
PHYLLIS R.
Auburn, AL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2014
I'm recognized and acknowledged by name
I have used this business for several years and received quality service in a timely manner. Employees are courteous and friendly.

JR
JANE R.
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2014
Good, friendly service - fast
New auto tag #: 43BG670

MD
MATT D.
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2014
Friendly service
I have used Franklin for more than 20 years.
They have always provided friendly professional service.

CG
CHRIS G.
Auburn, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014
Friendly and local
David and staff are always friendly and look try to save me money instead of suggesting things that may/may not be needed.

CH
CREATIVE H.
Auburn, AL
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2014
Effenciency, communication
So glad to have found you. It would be so nice if there was a diesel mechanic in your shop. We do appreciate the recommendation.

MP
MARY ANN P.
Auburn, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2014
Great service, friendly personnel
Great service, extra fast when can be arranged. Please change my email address to: maryannpotter@bellsouth.net

BC
BILL C.
Auburn, AL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2014
The best shop (and people)!
As always, great service from folks you can count and depend on!