Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

3561 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.6481485/5Overall Rating 4.6481485/5Overall Rating 4.6481485/5Overall Rating 4.6481485/5rating 4.6481485
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


Anonymous avatar
Verified Customer
Monroe Township, NJ
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
oil change/wheel rotation
Car well taken care of - received back clean..... Rep very knowlegable

AS
Arthur S.
Englishtown, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Service appt
Perci my agent was helpful and very informative

WC
Wayne C.
Jackson, NJ
2014 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
60,000 mile servce
Polite, efficient and friendly.

PS
Peter S.
Jackson, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Wonderful place.
Every one is SO pleasent and nice.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/25/2018

cant thank you enough for your kind response


RC
Rico C.
Howell, NJ
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
High service
Excellent customer service. They have never missed washing my car after service.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/25/2018

always happy to hear it,thank you!


CP
Cono P.
Jackson, NJ
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Service
pleasant atmosphere , no pressure Re: additional service, customer focus.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/25/2018

glad to hear it,thank you!


Anonymous avatar
Verified Customer
Jackson, NJ
2013 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Nice
Friendly environment
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/25/2018

we will reach out today


KR
Keith R.
Morris Plains, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great customer service
Eric Dea, was very helpful
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

thank you for your great review we appreciate it!


MA
Michelle A.
Parlin, NJ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Awesome!
Awesome as always! Thanks so much!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

always happy to hear it,thank you!


RY
Rhonda Y.
Hightstown, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Very good service...very pleasant.. However seeing we are leasing,coupons for things like tire rotation and alignment would be nice.
Seeing we are leasing the car,coupons for tire rotation and alignment would be a great thing..
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

thank you for your great review... we usually do quarterly emails. please let me know if you have not received any-we can get you on the list


Anonymous avatar
Verified Customer
Howell, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
It is a pleasure working with Percy. He is very professional. The facility is very clean.
Same as above.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

always happy to hear it,thank you!


JP
Judith P.
Englishtown, NJ
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Excellent service
Appointment was on time and office person was courteous and quick.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

always happy to hear it,thank you!


DT
David T.
Old Bridge, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Oil Change
I showed up and they took me right in.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

glad to hear it ! thank you


CS
Clifford S.
Old Bridge, NJ
2014 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
fine
fine
Jeff H., Service Director from Freehold Hyundai responded on 05/24/2018

Thank you for your feedback and we are so sorry that we failed to provide a five star level experience. Our hope is that we will do better on your next visit and give you the five star level experience that we are trying to provide. thank you again for your feedback. and again, we apologize.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RZ
Robert Z.
Englishtown, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Mr z
Quick. Very nice people
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

thank you!


BM
Brenda M.
Spotswood, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Customer service was great!
Very clean facility. Great customer service. Kept me updated. Through out my wait. Hope my future experience will be the same.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

always happy to hear it! thank you for your great review


FF
Filippo F.
Englishtown, NJ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Oil change
Great service
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

thank you for your great review!


GT
Galileo T.
Howell, NJ
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service, fast and efficient.
Very happy customer - was in and out with an oil change and other basic maintenance in 45 minutes. You even cleaned my car!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

thank you for your kind response we appreciate it!


JY
Jane Y.
Hightstown, NJ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Fast, Professional, Friendly.
We came in, the place was crowded. We thought that it will take hours. Within 30 minutes the car was ready. Meanwhile, we had coffee, read magazines. Another words, we just had good relaxed time.
Thank you, we will come again.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

glad to hear it,thank you!


BH
Barbara H.
Englishtown, NJ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Hyundai oil change
I always have a great experience going in for an oil change and/or recall service. Prompt service.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 05/24/2018

glad to hear it! thank you for your kind response