Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

4043 Reviews

ReScore Reviews™ (62)

ReScore
Overall Rating 4.6774171/5Overall Rating 4.6774171/5Overall Rating 4.6774171/5Overall Rating 4.6774171/5rating 4.6774171
Original
Overall Rating 2.11475/5Overall Rating 2.11475/5rating 2.11475rating 2.11475rating 2.11475
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Englishtown, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
people care
people

LD
Lisa D.
Hightstown, NJ
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Ionic
good car good price

CC
Carmel C.
Lakehurst, NJ
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Friendly
Everything was ok, just realized the Replacement part was not complete. Need to bring the vehicle back for completion.
Jeff H., Service Director from Freehold Hyundai responded on 09/22/2018

Thank you for your support,  it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Freehold, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
clean,promt and efficient
excellent
Jeff H., Service Director from Freehold Hyundai responded on 09/21/2018

Appreciate you support, thank you.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

SC
Susan C.
Englishtown, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Car owner
Quick, friendly service
Jeff H., Service Director from Freehold Hyundai responded on 09/21/2018

Appreciate you support, thank you.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

KL
Kelly L.
Manasquan, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great Service
Everyone was wonderful... great experience buying my first car! Jim Sheridan and Audriena DePalma are awesome and so helpful to work with!!!
Jeff H., Service Director from Freehold Hyundai responded on 09/21/2018

Appreciate you support, thank you.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RG
Rafael G.
Howell, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Customer service is always great, everywhere you go in the building.
No complaints, always great service.

Verified Customer
Woodbridge, NJ
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Nice and clean
All good
Jeff H., Service Director from Freehold Hyundai responded on 09/21/2018

Thank you for your feedback, we are very sorry and apologize that we were unable to provide a five star level service experience. We look to improve on your next visit in order to earn your five star support. Thanks again.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Englishtown, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Fast efficient service
Fast efficient service.
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Thank you so much for your support and feedback, it's appreciated//////////////////

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

HN
Harry N.
Marlboro, NJ
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Survey
My vehicle was promised earlier than expected
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Thank you so much for your support/feedback, appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Millstone, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
taking care of the customer
Freehold Hyundai does their utmost to take care of their customers. from the time you drive in y ou are given the attention and service that so many places promise but fail to deliver. They listen but also recommend, and put their customer's needs and concerns at the forefront.
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Great to hear, thank you so much...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RZ
Robert Z.
Englishtown, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Oil change. Tire rotation
Fast courtesy pleasant wait room. Within. Hour as promised. Very satisfied
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Thank you so much for your support/feedback, appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Howell, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Locatio
Convenient Saturday service hours
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Thank you for your feedback. We are so sorry that we failed to provide five star level service. We look forward to earning your five star support on your next visit/

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

CC
Charles C.
Freehold, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
September 14 Visit
Excellent client service. They are courteous and responsive to all of your requests.
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

That's the goal, thanks for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Old Bridge, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Excellent Customer Service
The staff is friendly and courteous. They try to get you out as soon possible!
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Thank you so much for your support/feedback, appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JS
Joseph S.
Englishtown, NJ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Quick, convenient, no hard sell on secondary work I did not want
Great staff , good prices with coupons, clean environment, clean car, no need to return for work not performed right.
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Great to hear, thank you for your support///

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

DB
Donna B.
Monroe Township, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent Service
Like the service department very much
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Great to hear, thank you for your support///

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

BN
Brian N.
East Brunswick, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Wonderful service again
I truly appreciate how attentive the staff are when I bring my car in for service. Kristie made sure all was taken care of from start to finish.
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 09/18/2018

thank you for your kind response we appreciate it!


Verified Customer
Howell, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
It has been a very good experience with Freehold Hyundai. I am very pleased with the facility.
I would definitely recommend Freehold Hyundai to my friends and neighbors.
Jeff H., Service Director from Freehold Hyundai responded on 09/20/2018

Thank you so much for your support/feedback, appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

LM
Lori M.
Englishtown, NJ
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Close to home...
Great Service!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 09/18/2018

glad to hear it! thank you for your kind review