Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

3823 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.10169/5Overall Rating 2.10169/5rating 2.10169rating 2.10169rating 2.10169
95% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


TS
Teresa S.
Sayreville, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Excellent
Excellent service and excellent customer service

MF
Michael F.
Howell, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Excellant
Friendly,fast and courteus!

BW
Blair W.
Monroe Township, NJ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
45000 service
Efficient and pleasant service. My contact Percy was very helpful. Prices a little high. Would like to see some discounts for regular members

LM
Linda M.
Howell, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
service
Very quick and easy.

AL
Anthony L.
Howell, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
warenty repair
they did a great job t
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

Thank you for your support/feedback/appreciated a lot!!!!!!!!!!!!1

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Jackson, NJ
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
great service
Went for my first oil change after work. Previous car was a different make and they would never schedule an appointment at 4:30 so I never took it back to the dealer for oil changes. I was in and out within a half hour. Everyone was friendly and professional.
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

Thank you for your feedback. We apologize for not providing a five star level experience as that is our stated goal. We hope that we are able to earn/provide a five star rating on your next visit.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JF
James F.
Toms River, NJ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Friendly staff
Excellent service but I live in Tom's river takes me an hour with traffic so it is a hassle to get there.
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

Thank you for your support and feedback and we're happy to see you and also understand that traffic issue.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RB
Rachelle B.
Old Bridge, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Such a friendly environment
From the car buying experience to the service. This dealership is the best!!!
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

Great to hear that, thank you for your support....

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

PC
Patricia C.
Jackson, NJ
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Satisfied
Happy with the service
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

Great to hear, thank you...............

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

LM
Lee M.
Monroe Township, NJ
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Good Advice
Seth B has been keeping me appraised of the service my car needs and as usual I followed his recommendations. He has been extremely helpful in seeing that my vehicle as well as my wife’s get timely and proper service. He is a credit to your organization.
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

That's the goal, thank you for your support of both Seth and the store, we appreciate your business...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

SP
Savino P.
Howell, NJ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
sandy paolillo
very great
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

That's the goal, thank you for your support, we appreciate your business...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

AM
Angelo M.
Jackson, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Clean and efficient very gghh
Very happy with the service, clean, efficient, and professional staff.
Jeff H., Service Director from Freehold Hyundai responded on 07/20/2018

That's the goal, thank you for your support, we appreciate your business...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RC
Rita C.
Spring Lake, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Oil change
Always greeted with a smile, always done timely and treated with respect.
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

MW
Mitch W.
Jackson, NJ
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service for a lagging auto issue!
Although my repair issue has not yet fully been resolved, my service Rep was very committed to providing excellent customer service in hopes of solving this lagging auto issue. He was very knowledgeable and informative with regards to the issues. I am confident my next visit will resolve this issue. Thank you for the great service.
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Englishtown, NJ
2016 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Checkup
Quick, efficient and always reliable
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Old Bridge, NJ
2008 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Excellent
Professional, courteous and most importantly pleasant from start to finish!!!!
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

LS
Lisa S.
Howell, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Lisa Schieni
Took my vehicle immediately for repair. Nick in the repair department was awesome and was so very helpful.
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JG
Josh G.
Morganville, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Oil Change Service
As always I was very happy with Reprasentive , with the sevice, stuff was great, will recommend and come again .
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

YJ
Yolanda J.
Ocean Township, NJ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Customer Service
The customer service is was great. Everything was done in a timely manner.
Jeff H., Service Director from Freehold Hyundai responded on 07/19/2018

Great to hear, we thank you for your support......

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JB
Jana B.
Old Bridge, NJ
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Always Superb
Excellent service from top to bottom - updates provided along the way. Great service every time!
Jeff H., Service Director from Freehold Hyundai responded on 07/18/2018

Thank you for your support, it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200