Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

4258 Reviews

ReScore Reviews™ (68)

ReScore
Overall Rating 4.6911741/5Overall Rating 4.6911741/5Overall Rating 4.6911741/5Overall Rating 4.6911741/5rating 4.6911741
Original
Overall Rating 2.10294/5Overall Rating 2.10294/5rating 2.10294rating 2.10294rating 2.10294
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


KG
Kevin G.
Morganville, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service
Service was great

JW
John W.
Staten Island, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Their professional commitment
There professional and caring response to the customers needs. They treat you like someone who is there family member.

Verified Customer
Howell, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
It is a pleasure working with Percy.
I am very pleased with Freehold Hyundai and would highly recommend your facility.

MU
Michael U.
Lyndhurst, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Outstanding Customer Service
I don’t live in the area, in fact, I live an hour away. I return to this dealership in Freehold despite the inconvenience of distance due to its great customer service. I feel taken care of and attended to with each and every visit and I appreciate the consideration they show me with each encounter and interaction.

RB
Robert B.
Englishtown, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
good service and clean work area
Eric Dea has been helping me with my service needs for the last year. Im very happy with Eric and very happy with the service overall.

Rob Belovin.

Verified Customer
Monroe Township, NJ
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
A+
Fast and efficient.
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Great to hear, thanks for your support............

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Englishtown, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
5 star review
People like to be treated well, if they feel they deserve it and most do.
I like dealing with service manager Nick Meccia, and feel he looks out for my best interests. I do appreciate it! And thats why I keep returning.
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Thank you for that review, thank you for that support and thank we thank you for your continued patronage...........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Jersey City, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
I love my car.
to have a peace of mina.
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Thank you for your support and business, we appreciate it>>>>>>>

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

RR
Ronald R.
Englishtown, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Service
They address all your needs as opposed to just that of your vehicle .
Jeff H., Service Director from Freehold Hyundai responded on 11/14/2018

Thank you for your support and business, we appreciate it>>>>>>> great to hear

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

MP
Michelle P.
Perth Amboy, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Oil change
Service was great and everyone was helpful and pleasant!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/13/2018

thank you for your kind review we appreciate it!


Verified Customer
Englishtown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
We are happy with HYUNDAI.
It was our first service appointment. We received an oil change and the car received a car wash. All went well. It was a pleasurable experience.
Jeff H., Service Director from Freehold Hyundai responded on 11/13/2018

Great to hear, thanks for your support and feedback.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Englishtown, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
a
a
Jeff H., Service Director from Freehold Hyundai responded on 11/13/2018

Thank you for your support and business., we appreciate it.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

GS
George S.
Old Bridge, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Engine noise Resolve🤞
Decided to bring it back to figure out the elusive engine noise. Hope it gets resolved. Fingers crossed.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/12/2018 Category: Service
Wish they fixed my problem.
Brought in the car for engine noise, walked out with a $159.00 bill. Engine noise still there!!
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/12/2018

.


AS
Adam S.
Englishtown, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Good experience
Had a number of recalls and problem with the car due to a recall. They resolved issue in a fast and polite manner. Very professional.
Jeff H., Service Director from Freehold Hyundai responded on 11/13/2018

That's great to hear, thank you for your support and feedback.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

AP
Ana P.
Nj, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Service Alert Still Running Fixed
Thank you for your prompt attention to this matter.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2018 Category: Service
Service Alert Still Running
Service Alert Still Running
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/12/2018

we will reach out asap

SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/13/2018

thank you again!


Verified Customer
Monroe Township, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great reasonable oil change
Taken care of right away
SCOTT B., SERVICE MANAGER from Freehold Hyundai responded on 11/12/2018

Thank you very much for your feedback and support, we appreciate your business


Verified Customer
Parlin, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Thumbs Up for Percy
Excellent fast service. My service advisor Percy is the best!
Jeff H., Service Director from Freehold Hyundai responded on 11/12/2018

Thank you very much for your feedback and support, we appreciate your business...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

JP
Jean P.
Englishtown, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Service
Courteous staff timely service
Jeff H., Service Director from Freehold Hyundai responded on 11/12/2018

Thank you for your feedback. We are so sorry that we failed to provide a five star level service experience, however we look forward to improving and earning that five star support on your next visit................

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

Verified Customer
Howell, NJ
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great customer service
Great courteous service
Jeff H., Service Director from Freehold Hyundai responded on 11/12/2018

Thank you very much for your feedback and support, we appreciate your business... great to hear

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200

AM
Ashwin M.
Morganville, NJ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Great service
It was a very busy Saturday (like most dealers I bet) but I was greeted relatively quickly. This particular day they were running a little behind so it took longer than usual but the technican apologized and said he wouldn’t charge me for that oil change. It didn’t even seem that long to me but I was blown away as I have never had that happen previously! The other services were very reasonable and I will always bring my car to this dealership.
Jeff H., Service Director from Freehold Hyundai responded on 11/12/2018

Great to hear, thank you for your support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200