ReScore Reviews™ (37)

ReScore
Overall Rating 4.5405424/5Overall Rating 4.5405424/5Overall Rating 4.5405424/5Overall Rating 4.5405424/5rating 4.5405424
Original
Overall Rating 2.10811/5Overall Rating 2.10811/5rating 2.10811rating 2.10811rating 2.10811
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Joseph N. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionals at work"
As usual, a very thorough and professional service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/23/2017 05:05 PM
Jessica S. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" I hate getting surveys from every business I deal with so I will go no further. You will be the greatest when and if you stop sending surveys."
How dare you tell me what I have to do. This is voluntary.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/23/2017 04:21 PM
Donald H. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleasant people and very comfortable"
Excellent service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 12:27 PM
John T. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service!"
Had an issue with the trunk struts as it was becoming difficult to lift the trunk door. I was pleasantly surprised that it was covered under warranty. Brought it in for servicing, and in less than an hour, it was replaced!!! Great service!!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 07:35 AM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

fantastic and great to hear, thank you for your support.........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
Always a great service here
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 08:53 PM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

thanks for the positive feedback, we appreciate it...

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness"
Comfortable and spacious waiting area
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 04:30 PM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

great to hear that, thanks for the support.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Neil P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
GREAT
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 12:55 PM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

great/thanks!!!

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Bianca D. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Scott is a great advisor!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:58 AM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

Thanks for the support, it's appreciated.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Arthur S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appt"
Great service. Percy is excellent
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:49 AM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

We think so toom thank you for the support!!!!!!!!!!

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

too

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Stepanie D. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal attention "
Nick was an excellent service associate. He was thorough and clear in his explanation about the issue.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/21/2017 07:18 AM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

great to hear, thank you for your support.........

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Barbara A. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff"
Service was timely and staff friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 05:35 PM
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

Thank you for your feedback. we're sorry that you were not completely satisfied and that we fell short of five star performance.

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Jeff H., Service Director at Freehold Hyundai responded on 10/23/2017

but look forward to improving on your next visit,

Jeff Hnatiuk
Service Director
Freehold Hyundai
732-625-1200
Elizabeth M. on 10/20/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous, efficient service, very clean and comfortable waiting area. "
Maintenance work proven very satisfactory. Would greatly appreciate "Senior Discount Policy".
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:54 AM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

thank you for your support we appreciate it

Marzena L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Employees "
The employees that work there had very good manners and were very nice to us when we were purchasing and doing maintenance.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 06:43 AM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

can't thank you enough for your kind review we appreciate it

Sandra M. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service "
Every thing good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:37 AM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

thank you for your feedback i hope we are able to acheive a five star visit next time around

MARY M. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always feels like home"
the best ever
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:18 AM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

we're glad you feel that way, we strive for that!

Mahendrika D. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great reception and attention. "
Your needs r met in timely manner which is great.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:00 PM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

im glad we are able to accomodate you,thank you for your great review

Beth T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Detailing "
I do this every year and get personalized service. A loaner car is provided and my car is returned in immaculate condit I.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:57 PM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

glad to hear it,thank you for your support we appreciate it

Kathleen M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change/Service"
Outstanding timely service.....
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 12:54 PM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

thank you for your kind review we appreciate it!

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"normal people no overly aggressive pushy sales people"
Five stars
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 12:04 PM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

glad to hear it,thank you for your great review

Marie L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:39 AM
Scott B., SERVICE MANAGER at Freehold Hyundai responded on 10/20/2017

thank you for your kind review we appreciate it!

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