Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,752 Reviews)

ReScore Reviews™ (41)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
97% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


JE
James E.
Unicoi, TN
2007 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020 Category: Service
oil change
Just stopped by to get a oil change. Quick turnaround. Will be back and would recommend them.

PC
Patrick C.
Piney Flats, TN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2020 Category: Service
The Hyundai team is the key !
Always courteous, cheerful and fair. That's what makes it great doing business with Friendship Hyundai!!
Alycia F. from Friendship Hyundai of Johnson City responded on 01/27/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

JV
John V.
Appalachia, VA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020 Category: Service
Awesome service
Good people. Caring.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/27/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Johnson City, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020 Category: Service
excellent service, friendly staff
excellent
Alycia F. from Friendship Hyundai of Johnson City responded on 01/22/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Bristol, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Excellent service staff
I always receive excellent service from the staff at Johnson city Hyundai. All of them are friendly, courteous and professional. That’s why I make the drive from Abingdon to service both of my Hyundai vehicles here.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/22/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

CF
Carole F.
Mount Carmel, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Hyundai believer
I recently purchased a Hyundai Santa Fe. It is my first experience with the Hyundai brand. I love the SUV and am extremely satisfied with the service department!!
Alycia F. from Friendship Hyundai of Johnson City responded on 01/21/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Mountain City, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Staff
They are always so friendly. Quick at attending and completing services. Worth the time and money. They always go over and beyond with their work. Never had a problem with going to them and always know my vehicle is gonna be in great working hands.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/21/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

AF
Alycia F.
Kingsport, TN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020 Category: Service
Great staff!
Super friendly and knowledgeable.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/16/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

EL
Ellis L.
Johnson City, TN
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2020 Category: Service
Service opinion
The service advisor (Chris) took the time to help me with some issues that I had questions about. The service staff is helpful and friendly. I always have a good experience.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/13/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

TC
Thomas C.
Putney, KY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Excellent Service
We love the service department at Friendship Hyundai of Johnson City. They do an amazing job and have an excellent facility.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/10/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

PJ
Patricia J.
Jonesborough, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020 Category: Service
the staff.
this is my 4th. new car from here. I love how friendly, helpful , and Courteous the staff is!
Alycia F. from Friendship Hyundai of Johnson City responded on 01/10/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

DC
Deborah C.
Bean Station, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2020 Category: Service
Last Minute Need
On a Saturday, I was about 1 1/2 hours from home and my car had a problem, (that was not fixed the day before at another dealership). I called them and arrived approximately 15 minutes before last person taken, and was not sure they could repair that day. Thankfully it was able to be fixed while there. It was so very much appreciated, it made me and my daughter feel safer in going home.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/09/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

KW
Kenneth W.
Johnson City, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020 Category: Service
Service
Great staff and Service.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/09/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

DD
Dennis D.
Johnson City, TN
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020 Category: Service
Great service department.
In and out very quickly for oil and filter change.
Alycia F. from Friendship Hyundai of Johnson City responded on 01/08/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500

JS
Jones S.
Kingsport, TN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020 Category: Service
Name says it all
Went very early morning everyone was super friendly service was done quickly
Alycia F. from Friendship Hyundai of Johnson City responded on 01/08/2020

Thank you for your review, we appreciate you and look forward to serving you again soon.

Alycia Faulk
Customer Service Representative
423-461-4500