Friendship Hyundai of Johnson City


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

909 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.5624963/5Overall Rating 4.5624963/5Overall Rating 4.5624963/5Overall Rating 4.5624963/5rating 4.5624963
Original
Overall Rating 2.4375/5Overall Rating 2.4375/5rating 2.4375rating 2.4375rating 2.4375
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Michelle W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
We are new customers. Our first visit went very smooth. We were in and out in no time.. we were really impressed and Clay our contact person was very nice.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 08:07 PM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent service
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:33 PM
Gregory C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Why Genesis"
My Genesis has given me over 120,000 miles of great service. Smooth, comfortable, powerful, great looking, reliable, quiet, and a joy to drive. I highly recommend the Brand and look forward to my next Genesis when this one reaches 150,000 miles.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:56 PM
Steven C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Only came for service on an airbag light. They found 3 recalls that I wasn't aware of and fixed all three within the hour. Extremely professional. Not overly pushy but did make me aware of all services they offered and services that I potentially needed. Let them change my oil as it is competitively priced.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:52 PM
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
I love coming here, but sometimes I feel like I have to wait too long for an oil change.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:08 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/16/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Ben A. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Chris is always so nice & ready to help us.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:57 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/16/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Arthur B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"------"
=========
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:01 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/16/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Daniel B. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine dealership"
Property and personnel were all fine.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:24 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/16/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy"
It was nice go in for an oil change and not have to set an appointment. Do it on my time (within reason of dealership hours of course)
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:41 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/16/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
James T. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job "
Good jobs are what they do.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 08:30 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/15/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Absolutely perfect!!"
Hyundai of Johnson city is always super friendly. I live in new york but visit friends and I would rather drive 12 hours to service my car here just because they are friendly and offer the best options I need to service my car!
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/13/2018 11:21 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/15/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Mary K. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
The staff is friendly and very accommodating.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 08:01 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/15/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
Valerie R. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place ."
The workers are so nice. The best place I have ever been .
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 02:00 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/15/2018

Thank you so much for your kind words and for taking the time to complete the survey. We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
James E. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Went in with no appointment for an oil change. Was informed that power steering fluid need service as well. In and out in under an hour. The car is 11 years old with 115,000 and still going strong.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:32 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/15/2018

Thank you so much for your kind words and for taking the time to complete the survey.  We appreciate the opportunity to earn your business and look forward to serving you again soon.

Laura Keiser
Customer Service Specialist
423-461-4500
William K. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"blank"
present
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 05:30 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/12/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500

Charles Y. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best service dept."
The reason I deal with FRIENDSHIP HYUNDAI is it has the best service dept. that I have ever dealt with.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 01:28 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/12/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service "
Good service, fast efficient.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 01:47 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/11/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500

Laura Keiser
Customer Service Specialist
423-461-4500
William W. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, friendly people--efficient too"
Great, friendly people--efficient too
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 02:41 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/10/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500

Jammie P. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service! "
Being over two hours from home, had my car towed here from the airport. Nathan, the Hyundai associate I dealt with, was top notch! He kept me informed with every detail and step of my car being repaired. The service was a bit on the pricey side, but the amazing customer service made up for the extra expense.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/09/2018 11:55 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/10/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500

Michael B. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Service department is great and it is always cleanest I have see.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/09/2018 07:30 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/10/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500

Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 01/10/2018

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again real soon!

Cassidy Dirickson
Customer Service Specialist
423-461-4500
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