Friendship Hyundai of Johnson City


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

820 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.5333327/5Overall Rating 4.5333327/5Overall Rating 4.5333327/5Overall Rating 4.5333327/5rating 4.5333327
Original
Overall Rating 2.46667/5Overall Rating 2.46667/5rating 2.46667rating 2.46667rating 2.46667
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago
David N. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly staff, good mechanics. I highly recommend.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 10:41 AM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are friendly and very knowledgeable."
It is a place that thet serve.you in a timely manner.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:52 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent service on my 2015 Tucson"
I received excellent service in a timely manner when getting my recent oil change and tire rotation. :)
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:18 PM
Charles S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work was done as scheduled"
I always prefer mfg service
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:16 AM
Suzanne L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Excels"
Trustworthy, friendly, and quick and efficient service makes this my choice above others.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:27 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/15/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
James E. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
Dropped by for an oil change and did not have an appointment. They worked me in in a timely manner. Will be back.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:03 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/16/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon! Someone is going to be calling you soon. Thank you again for your time.

Laura Keiser
Customer Service Specialist
423-461-4500
Melane W. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Topping off fluids"
The only complaint that I would have had is that my windshield fluid was not topped off. If it were a matter of spending more money, all someone would have to do was come and ask me. Other than that, I have had good experiences with the service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:30 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/15/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon! Someone is going to be calling you soon. Thank you again for your time. 

Cassidy Dirickson
Customer Service Specialist
423-461-4500
WALLACE C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:34 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/14/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Teresa B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!!!"
I was in and out so quick for an oil change!!! I was also given information on what to expect the next visit. The customer service can not be beat. It is the reason I continue to by Hyundai!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:24 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/14/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Karen P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & Great service"
The service and staff are great.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:56 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/14/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Sherry H. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
Friendly staff and great service!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 09:08 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/13/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Outstanding "
Very pet friendly.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 01:24 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/10/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser

Customer Service Specialist
423-461-4500
Johnny J. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The guys in the service department are great! "
Thank you for your courteous and professional crew in the service department. They always get me right in and out for oil changes.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 12:20 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/09/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Cari W. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and tire rotation "
Great service / high price
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/08/2017 11:01 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/09/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Kenny L. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 05:12 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/08/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Joyce G. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
Very professional, courteous,
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 04:52 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/08/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Verified Customer on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cost Effective Oil Change "
All fine had slight oil drip from oil spilt but remedied quickly not otherwise fine always friendly and courteous
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/07/2017 01:37 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/07/2017


Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Kelly V. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Fast and friendly service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 09:01 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/07/2017


Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Thomas M. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom’s service visit "
Friendship of Johnson City is a great place to do business with. Service dept is very prompt and the people working there are very friendly!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/04/2017 04:26 PM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/06/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
Carol R. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very quick service"
I took my Santa Fe in for an oil change and tire rotation and it was completed in minutes!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/03/2017 07:18 AM
Laura K., Customer Service Specialist at Friendship Hyundai of Johnson City responded on 11/06/2017

Thank you so much for your kind words. We truly appreciate the opportunity to earn your business and we look forward to serving you again really soon!

Laura Keiser
Customer Service Specialist
423-461-4500
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