Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 1721 Reviews )

ReScore Reviews™ (40)

ReScore
Overall Rating 4.6999965/5Overall Rating 4.6999965/5Overall Rating 4.6999965/5Overall Rating 4.6999965/5rating 4.6999965
Original
Overall Rating 2.5249975/5Overall Rating 2.5249975/5rating 2.5249975rating 2.5249975rating 2.5249975
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Limestone, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Quick service
Quick friendly service.
Alycia F. from Friendship Hyundai of Johnson City responded on 08/05/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

SP
Sydney P.
Chuckey, TN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Service is fast and I have coupons
Good service, in and out in a timely manner.
Alycia F. from Friendship Hyundai of Johnson City responded on 08/02/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

HG
Harry G.
Johnson City, TN
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Friendly service
Excellent service!!! Picked up my car got it started , took it to service, found the problem fixed the problem in timely fashion. Can’t say anything but good about your place.
Alycia F. from Friendship Hyundai of Johnson City responded on 08/02/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Blountville, TN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Fast setvice
Fast service
Alycia F. from Friendship Hyundai of Johnson City responded on 08/02/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

BI
Billie I.
Gray, TN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
GREAT SERVICE
The only place I will have my vehicle serviced.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/30/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

JJ
Jerry J.
Johnson City, TN
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Friendly Service
The staff at Friendship are friendly and courteous. I have had my Sonata for a little more than three years and have had it serviced as needed. No one there has ever tried to sell me anything that I didn't need.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/30/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

GH
Gloria H.
Johnson City, TN
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Gloria
Great people! Great service! Great dealership!!
Alycia F. from Friendship Hyundai of Johnson City responded on 07/29/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

SS
Suzanne S.
Kingsport, TN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Excellent customer service in the service department
The service department was great! They went above and beyond finding out if our problem was covered under warranty, and it was. It also had a recall they went ahead and took care of it as well. Excellent service and will definitely return for any future problems
Alycia F. from Friendship Hyundai of Johnson City responded on 07/26/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

TC
Tony C.
Kingsport, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Always the best service!!
We come in on Saturdays for our convenience, and the service crew are always super friendly, helpful and they dont keep us waiting any longer than necessary .
Alycia F. from Friendship Hyundai of Johnson City responded on 07/25/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

CB
Carol B.
Johnson City, TN
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Santa Fe owner
Great service department. Chris, service manager, always helpful, one of the besr.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/24/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

AT
Albert T.
Jonesborough, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Thanks for quick service
Great people - I'm going back.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/22/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

ML
Michael L.
Bristol, VA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Hyundai
I brought my car there ,and i have it service there because they have been so good to me in sales and service.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/19/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

VN
Victoria N.
Gray, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Good people
Service was excellent and performed in a very timely manner and the people were nice and friendly.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/19/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

Verified Customer
Johnson City, TN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
friendly and professional staff
I felt confident in the service that I received.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/18/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

KD
Kristina D.
Chuckey, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Review
Always nice and polite and usually super fast. Obviously, there’s a line and it’s car work but y’all do a pretty good job at being fast. Makes me feel at home, drinks, popcorn, great atmosphere.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/17/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

CY
Charles Y.
Butler, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
fantastic service dept
great visit received a loaner fast service Chris did a great job
Alycia F. from Friendship Hyundai of Johnson City responded on 07/15/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

AT
Anne T.
Radford, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Vehicle service
Excellent service.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/15/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

CG
Cynthia G.
Kingsport, TN
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Great professional staff and service
Ok, so I love my Santa Fe (2008). I am new to Tennessee and the local area. Made an appointment and was seen straight away. What great service!, And Chris, you are the best!! Thank you.
Alycia F. from Friendship Hyundai of Johnson City responded on 07/15/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

AA
Angela A.
Bristol, TN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Quick service
Very friendly and service was very quick and efficient
Alycia F. from Friendship Hyundai of Johnson City responded on 07/11/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500

SB
Simona B.
Kingsport, TN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
great service
always friendly service
Alycia F. from Friendship Hyundai of Johnson City responded on 07/10/2019

Thank you so much for taking the time to complete this survey.  Your feedback is very important to us.  We appreciate your business and look forward to serving you in the future.

Alycia Faulk
Customer Service Representative
423-461-4500