Good Morning Tom,

It was a pleasure talking to your the other day.  Thank you for being a loyal customer, friend and for the "Excellent" rating.  It brought a smile to my face because I remembered how during an IG inspection, that is everything that we would strive to accomplish.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793

Good Morning Sunya,
Welcome to Full Circle Auto Service!  Thank you for participating in our customer survey.  I am happy to hear that the "staff were kind and helpful".  I am blessed with having a staff that are great and really care about our customers.  Thank you for noticing!

Good Morning James,
Thank you for responding to our customer survey.  I am happy to hear the work was done well, quickly and reasonably priced.  Thank you for your comment and service.  

Carlos Perez

Good Morning Rachel, 
I totally agree with your comment of being more proactive with communicating information to the customer.  I am sorry to say that we dropped the ball in that respect with properly keeping you in the loop.  We are implementing additional steps to prevent those kind of issues.  On the other hand, I am happy to hear the "staff is super friendly and fantastic.  

Good Morning Lyndsy,
Welcome to Full Circle Auto Service and taking the time to participate in our customer survey.  I am blessed with having a great staff that make customer service a top priority.  I will pass on another job well done recognition to the staff.  

Carlos Perez

Good Morning Latresia,  
Welcome to Full Circle Auto Service and thank you for your service.  I am glad that we were able to help you with your battery replacement.  

Good Morning Dana, 
Welcome to Full Circle Auto Service and participating in our customer survey.  You have given me the best compliment by stating you will return when you need more service.  Thank you!

Good Morning Gerald, 
Thank you for participating in our customer survey.  I am happy to hear the "staff went above and beyond" in providing service.  Thank you for your comments and your service to country.  

Good Morning Susan,
Thank you for participating in our customer survey.  I am happy to hear the staff did a good job for you.  

Hi Cort, thanks for your honest and highly valued review. We strive to make every visit special and worry free. Our team enjoys seeing you everytime your in! 

Thank You, 
Mike Perez
618-624-2272

Good Morning Jim,
Welcome to Full Circle Auto Service!  I am happy to hear you liked the service and that the staff were "great"  That's music to my ears but what makes me even happier is " I will go back to them."  

Good Morning Jessica,
Welcome to Full Circle Auto Service!  I am pleased to hear the staff were "very polite" and made it easy to have your vehicle serviced.  Thanks for pointing that out.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793

Good Morning Tony, 
I am glad I got to talk to you about your comment on the battery.  If I understood you correctly, what you meant to say was that you were looking for a cheaper way to replace the battery such as installing it yourself or taking it to Walmart. 
Our recommendation was based on the fact that the vehicle was delivered with a very dead old battery which was beyond its expected life span.  In instances like that, we make recommendations for the safety and reliability of the vehicle.  Incidentally, if someone tells you they tested your dead battery without first recharging it, make sure you ask for a printout of the test.  

Good Morning Kalum,
Welcome to Full Circle Auto Service and participating in our customer review survey!  Your comments reinforce how happy and proud I am of having such a great staff.  My biggest source of pride is that they fully support our business VALUE of Honesty and Integrity!  Thank you for noticing that the staff does not "sell you random parts that are not needed."

Carlos Perez
owner
618-624-2272/cell 618-310-5793

Good Morning Wayne,
Welcome to Full Circle Auto Service!  Thank you for responding to our customer survey.  I am pleased to hear your first visit was to your satisfaction.  Wayne, I am truly blessed to have a dedicated staff that explain the vehicle problem and the service required. Thank you for your comments and I will make sure the staff is recognized for a job well done!

Good Morning Mark,

It was a pleasure meeting you the other day!  Welcome to Full Circle Auto Service!  Thank you for responding to our customer survey.  I am happy to hear the "staff provided absolutely outstanding service."  I am blessed with having a staff that go over and above to provide outstanding customer service.  Thank you for noticing!  

Carlos Perez
owner
618-624-2272/cell 618-310-5793

Good Morning Nia,
Welcome to Full Circle Auto Service!  Thank you for participating in our customer survey and noting that the "staff went above and beyond for you".  I am also happy to hear they were very informative in helping you with your service.  I am blessed with having a staff that pursue customer service excellence. 
Thank you for your service!