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Full Circle Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(919 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Our number one priority is making your vehicle reliable, safe and road worthy. Our number one priority is making your vehicle reliable, safe and road worthy.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(618) 624-2272

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
510 S Lincoln Ave O'Fallon, IL 62269-2660
Full Circle Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(919 Reviews)

Verified Customer
Shiloh, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Quick and Effective
My air conditioner was blowing hot air. Beought in my car to Full Circle. The next day it blowing cold, I mean factory-new cold. It's 90 degrees outside and my car is cool. Thanks guys.

AF
ALEX F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
9
Efficient and reasonably priced
My truck broke down and was able to get in to drop off the vehicle the same day. I called and they recommended a tow company that got there within an hour and had my truck done before a holiday weekend. Mike was great to work with. I have since dropped off my other vehicle for service and plan to return for general maintenance!

Verified Customer
Shiloh, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
7
Great service! Great folk!
I’ve been coming to here for some for car repairs and they are knowledgeable and do it a a decent price and work with me, these professionals I would come back to for my car to be reliable again.

Verified Customer
Shiloh, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
2015 GMC Acadia a/c not cold
1st experience w/Full Circle. Planned road trip this week & needed a/c cooling. Stopped on Mon morning & talked to Michael who allowed me to leave the Acadia. Apparently diagnosed a leak, repaired, re-charged @ cold again! I felt confident in the diagnosis & work done. Vehicle only down 2 days. So far, ops normal. I would return again if service needed. Thanks!

PL
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PATRICK L.
Belleville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Quick and Friendly
Everyone at Full Circle is always friendly. They do a great and thorough job every time we need service. Can’t recommend them enough!

Verified Customer
Shiloh, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2025
verified customerVerified Customer
8
Quick Tidbit
These fellas work hard and do a great job. Even with my financial situation they were able to meet me where I was at, and with them knowing what my car needed/needs as soon as I can be able to pay for further services they get it done and quick.

RC
Rashawn C.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
AWESOME
The Full Circle Team and service are wonderful. They take the time to not just fix the issue, but inform you of other concerns to look at in the future. No pressure at that time. Very honest and inform you the most economical, safe, solution to consider.
Carlos P., owner from Full Circle Auto Service responded on 05/06/2025 12:21 PM

Hello Rashawn,
Thank you for your "Awesome" business review of Full Circle Auto Service, OFallon, Illinois!  There is no better compliment than to recognize the business and its employees as being "very honest"  We appreciate that recognition.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793

RS
REGINA S.
West Point, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Lifesavers!!!
While transiting thru IL, both my check engine light and tire pressure light sensor came on. I pulled over to the nearest town, O”Fallon and started the hunt for a reputable mechanic and found the town’s gem of 30 + years! These caring veteran professionals mechanics diagnosed, repaired, replaced, and had me back on the road in no time! Not only did I discovered one of the city’s best, but most of all I made friends! Maraming Salamat po Carlos, Mike and the entire team of Full Circle.
Carlos P., owner from Full Circle Auto Service responded on 05/06/2025 11:32 AM

Hello Regina,

Thank you for your recent "lifesavers" business review of Full Circle Auto Service, OFallon, Illinois!  It was a pleasure meeting you and knowing we were able to help a fellow Veteran in need.  We too feel we have made a friend in you and hope to see you again.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793

JS
gravatar
Jonathon S.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
GREAT service and understanding
These guys were really good overall. They got my car looked at fast to evaluate and even was able to get me in the very next day. The next day they told me work that ome wasn't necessary that was quoted to me the day prior because they were able to fix the issue without needing new parts or labor, that is rare. Usually these shops wanna gouge you for every penny possible no matter what. They also accommodated me with things I won't mention here, but let's just say they did me a solid given my situation and I really appreciated that a lot. First experience with this shop and it was real good overall!
Carlos P., owner from Full Circle Auto Service responded on 04/07/2025 10:12 AM

Good Morning Jonathan,
Welcome to Full Circle Auto Service, OFallon Illinois and your "Great service and understanding" business review!  I am happy to hear we were able to save you some money on the repairs.  Our honesty and integrity is a value we offer to all our customers.  Thank you for your service and we look forward to serving you in the years to come. 


Carlos Perez
owner
618-624-2272/cell 618-310-5793

RS
RHETT S.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Quick fix on ck engine light
Fixed a ck engine light issue & did it cost effectively & didn't try & upsell me. L9ve this place!
Carlos P., owner from Full Circle Auto Service responded on 04/07/2025 10:28 AM

Hello Rhett,
Thanks for your recent business review.  Our business approach is to let a customer know if there is a safety and/or reliability issue and allow them to weigh their options.   Thank you for being a valued customer.



Carlos Perez
owner
618-624-2272/cell 618-310-5793

MB
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MATT B.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Worked on 07 Honda
Took my car in and thought it was something else that needed done, they inspected my vehicle and come to find out it was not what I thought, it saved me a lot of money, however they found out it was my tires and a few other things that needed done, they was fast, friendly and also a family owned business and that’s what I like not a chain company and get more personal service, will be taking the car back in a few weeks to get the other things fixed that didn’t need to be done at this time
Carlos P., owner from Full Circle Auto Service responded on 03/31/2025 01:25 PM

Good Morning Matt,
Welcome to Full Circle Auto Service and your recent business review!  I'm glad we were able to save you some money and provide personalized customer service.   We look forward to serving you in the future.

Carlos Perez
owner
618-624-2272/cell 618-310-5793

VJ
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Valerie J.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
PHENOMENAL FAMILY BUSINESS!!
Full Circle Auto Service is my GO-TO for all of my automotive needs. They are professional, informative, efficient and fair. EVERYTHING that you need when you are investing money into your vehicle and trusting a business to do their job. They truly go above and beyond and I truly appreciate them!
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:33 PM

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:46 PM

Good Morning Valerie,
Thank you for your "PHENOMENAL FAMILY BUSINESS" review of Full Circle Auto Service, OFallon, Illinois!  Our vehicles in most instances is our second largest investment.  With that in mind, we believe in providing you the best information so you can make an informed analysis. 
Valerie, one of the most valuable comment that make me beam with pride, is the recognition that my staff have earned your trust.  We look forward to serving you for many years.  Thank you!    

Carlos Perez
owner
618-624-2272/cell 618-310-5793

MC
MARK C.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
My horn blows
I asked for an oil change and new wipers and for them to look at my horn which was not working. All was done promptly and they fixed the horn for free.
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:58 PM

Hello Mark, 
I'm glad we got your horn fixed.  Whenever possible, that is one way we show our appreciation for great customers like you!

Carlos Perez
owner
618-624-2272/cell 618-310-5793

MC
MARK C.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
9
First rate service
The effort put into making sure my car is tip top is noticed.
Carlos P., owner from Full Circle Auto Service responded on 03/12/2025 12:21 PM

Good Morning Mark,
Thank you for your "first rate service" business review of Full Circle Auto Service, OFallon, Illinois.  I am blessed with having a staff dedicated to keeping your car in tip top condition.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793

BF
BRITTANY F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Always reliable
Mike and his crew always go above and beyond. I have never had an issue they couldn't fix and they are always very informative about what's happening.
Carlos P., owner from Full Circle Auto Service responded on 03/11/2025 11:25 AM

Hello Brittany,
Thank you for your recent "always reliable" business review of Full Circle Auto Service, OFallon, Illinois!  I appreciate you mentioning Mike and the staff for going "above and beyond" with customer service.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793
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