Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

30 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


CF
CONCRETE F.
Lake Orion, MI
Isuzu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Excellent
Wow! Fixed Kevin found a wiring problem I never knew I had while changing belts and sent pictures showing me the problem . I would have been on the side of the road and had a huge tow bill!!!

RB
Robert B.
Farmington, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Robert said the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

GE
Gloria E.
West Bloomfield, MI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Timely and excellent service.
My third to Garrett’s and I have always been impressed by how clean the shop is and how well informed the employees are. A+ service.

BH
Bill H.
Southfield, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Bill said they were upfront , honest and the quality of work was great.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Redford, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jason said his overall experience was great. They did a good job.
This review was collected via phone interview by Customer Research Inc.

BR
BILL R.
Walled Lake, MI
Pontiac G8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Without an appointment we still receive same day service.
We really enjoy the attention to detail that we received at garret truck and auto.

ES
Edward S.
Walled Lake, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Edward said everything was great and the staff did a great job without problems.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Northville, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Bill said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Plymouth, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Bryan said the business did a great job and there have been no issues with his vehicle. He also said Jonathan had great communication skills.
This review was collected via phone interview by Customer Research Inc.

DF
Dave F.
Southfield, MI
GMC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Dave said they are very good. Kevin is great and Jonathan keeps him updated.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Farmington, MI
Isuzu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Service
Outstanding and prompt service

CH
Chris H.
Whitmore Lake, MI
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Chris said the business took care of his vehicle in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Farmington, MI
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Great service
My Ford fmF350 super duty diesel’s check engine light came on so I tried Garrett’s as a it’s time customer. The service was outstanding and they fixed the truck quickly and at a good price. The technician, Jim, explained everything to me in detail and graciously fielded my questions on the issues. Johnathan was extremely nice and keep me posted on the progess.
I will definitely go back and also recommend them to others.

JN
JEN N.
West Bloomfield, MI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Awesome
Great friendly place, they even had my car done sooner than originally stated. Awesome and quality service and people!!! They went above and beyond my expectations!!!

MD
Mike D.
Brighton, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Mike said he's been going to the business for several years and is always pleased with the service it provides. He said the staff all take good care of his vehicles. They test them out before they are ready to go back with him.
This review was collected via phone interview by Customer Research Inc.

KD
Ken D.
Auburn, MI
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2018 Category: Service
Ken said the employees were pretty professional. They were unable to correct his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.

KB
KEVIN B.
Commerce Township, MI
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018
Thanks
Thanks , for the prompt service.

JQ
JOE Q.
Northville, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Ram 2500 with Cummings
Professional artisan workmanship and customer curtesy was impeccable. My shop to go to.

DF
Dave F.
Southfield, MI
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Dave said the staff was great and they were prompt. They gave him an estimate, and they had his vehicle back to him within twenty-four hours.
This review was collected via phone interview by Customer Research Inc.

JQ
JOE Q.
Northville, MI
Dodge Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/03/2018
2005 Ram
I canceled the work order due to l felt it was padded and high. I do automotive work and understand the time the cad says it takes and also what parts cost. No hard feelings but we are on a budget.

Displaying Review 1 - 20 of 30 in total