Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

33 Reviews

97% Would Recommend
Latest Review over 2 years ago

Reviews


GA
Glenn A.
Lockport, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/14/2015
Bad service, worse attitudes
Bought a car next door from the people at California Auto. Had problems from day one. Took it to GTA for coolant flush. Subsequently the coolant light came right back on. Took it back to GTA repeatedly. He said the head gasket is cracked. I called back to get an estimate. They couldn't be bothered and pretty much told me not to call again as I was disturbing them. Awful service, not knowledgeable, and bad service all around. Go anywhere but here.

JM
JIM M.
Lockport, NY
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2015
Awesome as always
I'm always happy doing business with "GTA" & just hope my APOLOGY is accepted for my mistake in the oil misunderstanding all due to ME.So I am sorry it was my fault not James or the shop. GENE if you read this get well & remember I'm only a phone call away if you need anythingThanx

NV
Nicholus V.
Lockport, NY
Chevrolet TrailBlazer
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/30/2015 Category: Service
Nicholus said usually the service is decent and the pricing is terrific, but the timing is horrible.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Lockport, NY
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Steve said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Middleport, NY
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Joe said the people were nice. They had beautiful prices. The service is good.
This review was collected via phone interview by Customer Research Inc.

HM
Holly M.
Lockport, NY
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Holly said the business does a great job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Lockport, NY
GMC Jimmy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2015 Category: Service
Joel said this business is very good.
This review was collected via phone interview by Customer Research Inc.

SB
Sher B.
Lockport, NY
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Sher said they do a good job and he always goes there.
This review was collected via phone interview by Customer Research Inc.

CW
Charles W.
Lockport, NY
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2015 Category: Service
Charles said this business does good work.
This review was collected via phone interview by Customer Research Inc.

HW
Helen W.
Lockport, NY
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2015 Category: Service
Spoke with Tom. He said he has used the business several times and they do good work.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Lockport, NY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2015 Category: Service
John said the employees took care of him right away and they also provided good service.
This review was collected via phone interview by Customer Research Inc.

BN
Bob N.
New York
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015 Category: Service
Spoke with Paula. She said this business is honest, knowledgeable and fairly priced.
This review was collected via phone interview by Customer Research Inc.

RA
Rose A.
Buffalo, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2015 Category: Service
Rose said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AH
Art H.
Sanborn, NY
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Art said he always has good luck with them and is very happy.
This review was collected via phone interview by Customer Research Inc.

AB
ALLEN B.
Lockport, NY
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2015
Inspection
Right on time for my appointment. Great service!

EM
Edward M.
Lockport, NY
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Edward said this business is great. They are knowledgeable and they explain their work to him. This business goes above and beyond for him.
This review was collected via phone interview by Customer Research Inc.

LW
LEESHA W.
Lockport, NY
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015
Close to home and great mechanic
Thank you so much!!!

ST
SHERRY T.
Lockport, NY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015
excellent service
Always excellent service

BR
Benjamin R.
Buffalo, NY
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Benjamin said this business did the work in a timely manner and it was done correctly.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Lockport, NY
Mazda MX-5 Miata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Joe said he is extremely satisfied with this business. He will definitely be back.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 33 in total