We are proud to work efficiently here at Genesis and provide good work! Thanks, Nick for the words of praise! We appreciate them!
Thank you for the wonderful review! We strive for all of our customers to have this exact experience! - Team Genesis
Paul, what an awesome review! Thank you for the chuckle! You keep breeaking it, we will keep fixing it!
Thank you for taking the time for the review, Ton. We are very fortunate here at Genesis that our owner, Brian, works on site and is very hands on. We appreciate your recommendation!
So happy we were able to help, Dawn and we look forward to seeing you in the future! Thank you for your review!
We appreciate your thoughtful review, Mr. Street and are proud of our staff and the fact that you trust us with your RV. Thank you.
Thank you for this, Kathy! We appreciate your kind words- and your confidence in us even more! It is an honor to service your Airstream!
We appreciate the review, David, and look forward to seeing you next time!
Thank you, John, for your vote of confidence! We appreciate you!
Thank you for the the review, Lew, and for bringing your MC up from Lacey! We know it is a little bit of a hike, and do appreciate your loyalty. We look forward to seeing you next time!
Thank you, Sheila! We appreciate the review!
Thank you for taking the time to share your experience! WE love being able to serve our customers with care and integrity, and we are thankful that you gave us the chance to serve YOU!
Daniel, thank you very much for your kind words! We are people serving people and are so happy to hear you felt you were among friends. We appreciate you and look forward to serving you again!
Thank you so much for the thoughtful review and for your sincere willingness to send your friends and family to us for service on their vehicles!
In case you're unfamiliar with the Melbourne, it's Jayco's cheap camper stuck on the back of a lovely Mercedes Benz sprinter chassis. I have no doubt the Sprinter chassis itself will last a half million miles. But at this point I'm truly worried about the camper portion lasting a fifth that.
I'm glad now that it's out of warranty, so I don't have to deal with the dealer (where my rig sat for about four months, getting significant repairs, mostly covered by warranty, to the camper portion). I had my first experience (with a winterization and overall maintenance check) from Genesis last week. (I've known and trusted Brian, the owner, for a long time.)
Genesis took quite a bit longer than Jayco had last year to perform the winterization, but I know they were more thorough and appreciated the checks that they did. They advised me that I need a little more seal work completed (in addition to the shoddy work the dealer has already done) in order to bring things up to speed.
Genesis (self-admittedly) isn't cheap, but you usually get what you pay for and my impression at this point is that this is very true with them. They were thorough and conscientious.
I'm looking forward to them "taking care" of my nice RV for many years to come! Hopefully another half-million miles!
Thank you ofr the great vote of confidence and review. We at Genesis do take customer satisfaction seriously. If there is ever a time we do not meet your expectations pllease let me know and I will make every effort to make it right. We are looking forward to taking care of your coach, remember we are also very well versed at working on the Mercedes chassis as well as the coach portion.