Genesis Automotive & RV Repair, Inc.


Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

413 Reviews

89% Would Recommend
Latest Review 8 days ago
Brad C. on 01/14/2018
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"Excellent Work,"
Had my Kodiak in there for some rewiring when it was for sale. Chevrolet couldn't do it!
These guys figured it out, and did it well. A guy who was interested in buying it from me went to look at it. They showed it for me! He was super impressed with Genesis and the way they were doing what they were doing... (He's a meticulous guy - takes apart Nuclear Reactors for a living.) From that one showing, impressed with the work being done on the truck - he bought it. Thanks very much Genesis - you guys rock.
Vehicle: Chevrolet
Service Date: 01/11/2018
Review Created: 01/14/2018 09:07 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 01/15/2018

Wow thank you for the awesome review Brad! We try to do everything we can to give our customers an easy repair process and in your case helping sell your RV too! If you or the person who bought your RV have any questions just give us a call!

Thank you,
Haley

Jose M. on 12/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Jose said the business gave him a quote, and it was way too expensive for the diagnostic that was run.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 01/09/2018

Thank you for the review Jose, our president will be contacting you to see what we can do to make your visit with us better.

Bobby H. on 12/26/2017
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Bobby said the service was very good but he was surprised with the cost. However, Emily was great, friendly and kept him informed the best she could.
Vehicle: Chevrolet Cutaway
Category: Service
Service Date: 12/13/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 01/04/2018

Thank you for the review Bobby! I will make sure Emily knows the kind words you said! If you have questions please call us!

David B. on 12/22/2017
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"Saturn repairs"
Friendly nowledgable staff.
Vehicle: Saturn Outlook
Service Date: 12/20/2017
Review Created: 12/22/2017 06:11 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 12/22/2017

Thank you for the review David! If you need anything please call us!

Rachelle A. on 12/21/2017
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Rachelle said the service was amazing. The staff was very kind and professional. They got right on providing quotes and scheduling her for an appointment.
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 01/05/2018

Thank you for the review Rachelle, if you need anything else please call us!

Julie Y. on 12/14/2017
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Julie said the staff did a wonderful job. However, she was waiting for a phone call and didn't receive it. When she called, the business didn't return her call for an hour and a half.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/07/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 12/22/2017

Hi Julie, Thank you for leaving us a review. We apologize for the long wait on the phone call, I will mention this to the service advisor that was helping you out. Thank you again for the review!

Felix F. on 12/14/2017
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Felix said the staff was awesome, friendly, and helpful. They got the job done and he wanted to thank them for their service.
Vehicle: GMC Savana Cutaway
Category: Service
Service Date: 12/06/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 01/04/2018

Felix, Thank you for leaving us a review! I will make sure the staff knows the kind words you said! We will talk with you soon!

Weston B. on 11/30/2017
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"The knowledge of staff!"
They not only provide service but they educate you on your RV and give you the highlights of what they did and why. They really know their stuff and they share that information.
Thelma/Wes Betts
Vehicle: Ford
Service Date: 11/28/2017
Review Created: 11/30/2017 07:59 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/30/2017

Thank you for the review! We are here to take care of your RV and advise you on what we did and answer any questions! If you come across more questions give us a call!

Merry Christmas and Happy New Year!

Shane L. on 11/21/2017
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Shane said the service was fine.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/22/2017

Thank you for the review Shane!

Iretha E. on 11/19/2017
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"Mike was wonderful "
Very happy
Vehicle: Ford E-450 Super Duty
Service Date: 11/17/2017
Review Created: 11/19/2017 05:17 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/20/2017

Thanks for the review Iretha! I will let Mike know you gave him a compliment! Call us if you have any questions!

Chelo G. on 11/17/2017
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Chelo said the staff were very polite and helpful. They were able to get her right in.
Category: Service
Service Date: 11/09/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/20/2017

Thank you for the review Chelo! If you need anything please give us a call!

Karen K. on 11/16/2017
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"Great service, reasonable prices, locally owned"
As usual, Genesis has provided great service, this tie in my little Scion xB. I love these guys!
Vehicle: Scion xB
Service Date: 11/14/2017
Review Created: 11/16/2017 10:56 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/16/2017

Thanks for the review Karen! You are awesome!

Fred W. on 11/15/2017
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Fred said this business quoted him a high price just to replace his carburetor and 2 spark plugs.
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/17/2017

Hi Fred,

We would love to talk with you about your estimate. Please give us a call when it is convenient for you.

Thank you

Leonard B. on 11/02/2017
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"YOU HAVE BEEN UP FRONT WITH ALL OUR DEALINGS."
I AM VERY PLEASED WITH YOUR FORTHRITE AND HELPFUL ADVICE . iT HAS BEEN A TOUGH REPAIR AS THE MOTERHOME IS OLD. yOU HAVE KEPT ME ADVISED every serp of the way.
Vehicle: Chevrolet Cutaway
Service Date: 10/31/2017
Review Created: 11/02/2017 02:05 PM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/02/2017

Leonard, thank you for the review! If you need anything just give us a call we are here to help!

Haley

Louise T. on 10/31/2017
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"Service and body work"
Great staff, Michael Landis was kind, helpful, and understanding. I was updated regularly as to my Veiw's status. She looks New again! Thank you!
Vehicle: Mercedes-Benz Sprinter Crew Vans
Service Date: 10/24/2017
Review Created: 10/31/2017 10:15 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 10/31/2017

Thank you giving us a review Louise! If you need anything or have some questions just give us a call!

Haley

George G. on 10/26/2017
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"Good Service"
God service with all my maintenance for the up coming winter taken care of. Well done to your crew.
Vehicle: Chevrolet Cutaway
Service Date: 10/24/2017
Review Created: 10/26/2017 09:46 AM
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 10/26/2017

Thank you for the review George!

We do appreciate it, give us a call if you have any questions!

Haley

Randy H. on 10/26/2017
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Randy said he doesn't have any complaints, this business does good work.
Category: Service
Service Date: 10/02/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/09/2017

Thank you for the review Randy! If you need anything give us a call!

Juli G. on 10/25/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Juli's husband. He said the staff didn't fix anything after a week of having the vehicle in their care. However, he felt Michael was very personable.
Category: Service
Service Date: 10/19/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 11/08/2017

Thank you for the review, I would like to get you in touch with Brian the president to see what we can do to fix this problem. Please expect a call early next week.

Thank you,
Haley

Ken K. on 10/12/2017
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Ken said his overall experience with this business was awesome.
Category: Service
Service Date: 09/01/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 10/20/2017

Ken thank you for giving us a review! If you need anything give us a call!

Bruce F. on 10/12/2017
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Bruce said the employees were unable to repair his vehicle.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 09/28/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant at Genesis Automotive & RV Repair, Inc. responded on 10/20/2017

Bruce, we are sorry we didnt have the correct tool to help you figure out your problem. If you have any other questions give us a call.

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