Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

446 Reviews

90% Would Recommend
Latest Review 13 days ago

Reviews


DN
Dale N.
Montesano, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Dale said his experience was good. . This business has great people to deal with, they were very pleasant and he will be coming back.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Gig Harbor, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Linda said she was very happy with the repair work and the customer service quality was excellent.
This review was collected via phone interview by Customer Research Inc.

GR
Gregory R.
Tacoma, WA
Chevrolet Chevy Express
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2018
good service experience
I needed someone to find out why my AC wasn’t working and fix it. I had to wait one week to get it, but once there, my AC was fixed in a timely manner. The bill seemed high but I guess it was fair.

PS
Patricia S.
Tucson, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
amazing owners and staff
While traveling in our Everest 5th wheel we ran into some serious
issues
Brian and his team were there to help us all the way i cannot remember a time when I have been treated with concern, respect, and compassion .
If u are looking for an honest company with excellent employees and great workmenship stop by and see Brian
If there were 100 stars I would ck them all......
Thank U Brian and all of your staff for everything that u did for us....
Patrica ,Chris and Izzie
Tucson Az

CW
Charles W.
University Place, WA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Charles said the quality is the best, but the price is a little more.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bakersfield, CA
Suzuki XL7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
They do it all
Appreciate the fact they can do it all

CG
Carol G.
Vashon, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Good work and responsive, respectful, knowledgeable and csring
Great staff, respectful and talented! I will bring our RV camper there for whatever it needs-
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 07/06/2018

Thank you for the nice review Carol! If you have questions please give us a call we are here to help you!


BB
Bailey B.
Lakewood, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Bailey said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 07/06/2018

Thank you for the review Bailey!


MM
Maggie M.
Tacoma, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Maggie said she enjoyed the service the staff did, she was happy with it. They were speedy and seemed to do a good job.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 06/19/2018

Thank you Maggie for your review, if you have any qustions please give us a call!


JM
John M.
Tacoma, WA
Ford RV Cutaway
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
John said the service was quick and the staff was honest, it was just a little pricey.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 06/08/2018

Hi John,

Thank you for leaving us a review, please give us a call if you have any questions later on!


BC
Brian C.
Tacoma, WA
Mercedes-Benz Sprinter Crew Vans
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Excellent!
Efficient, timely service and reasonable pricing. We will definitely be using them again!
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 06/06/2018

Thank you for the review Brian! Give us a call if you have questions!


GM
Gary M.
Puyallup, WA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
RV service
I was looking for a full service shop where i could get good service at a reasonable cost.
Genesis did the scheduled work and provided preventative maintenance recommendations based on their inspection of the coach.
The staff was friendly, courteous and thorough in their review of the work that was performed and their recommendations.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 05/31/2018

Gary we want to thank you for the kind review! What you said is exactly what we strive for, if you have any questions about the work we did or anything else please give us a call! We are here to help you!


RW
Ray W.
Fairbanks, AK
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ray said he appreciates the service the business provides.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 05/29/2018

Thank you for the review Ray! Call us if you need anything!


LK
Larry K.
Fairbanks, AK
Chevrolet Forward Control
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Genesis is Dedicated to customer satisfaction👍👍👍
5 Star service, repairs, and expertise. The RV world is lucky to have such a great place to keep their RVs in top running order.
Larry
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 05/23/2018

Thank you for the nice review Larry! We appreciate the compliment and if you have any questions please give us a call. We are here to help!


BB
Bailey B.
Lakewood, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Bailey said this business was fast , simple, and took care of everything.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 05/01/2018

Thank you for the review Bailey! If you have any questions please call us!


SW
Steve W.
Tacoma, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Steve said he appreciated the service. He was in and out. They did what needed to be done.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 04/27/2018

Thank you for the review Steve!


CP
Cathy P.
Seattle, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Cathy said Brian told her exactly what to expect. The time frame and quote he gave her were exactly as he estimated.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 04/27/2018

Thank you for the review Cathy, if you need anything please call us!


RG
Ruth G.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great talk by owner Brian for our RV Club
Brian gave a fantastic talk re RV maintenance and repair to our RV club. Brian had a through outline of topics related to maintaining your RV but encouraged questions. This club is all women and they asked hard questions about service. Brian gave hints and tricks to get good service regardless of the place service is done. Thank-you Brian (and your lovely wife)
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 04/25/2018

Ruth,
Thank you so much for the kind words. We appreciate your taking time to review us. We are simply a family operated business with a great team that strives to please our guests.
Thanks again,
Brian Holthe


IE
Iretha E.
Lakewood, WA
Ford E-450 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Best place to fix our RV
Thank you for fixing our RV
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 04/23/2018

Thank you for the review Iretha, please call us if you have questions!


JL
Jerry L.
Redmond, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Jerry said the facility took care of everything he needed and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Haley B., Admin Assistant from Genesis Automotive & RV Repair, Inc. responded on 04/19/2018

Thank you for the review Jerry!