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SureCritic / Genesis Of Baton Rouge
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Genesis Of Baton Rouge

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(31 Reviews)
17
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Score Details

5 stars
63%
4 stars
12%
3 stars
4%
2 stars
6%
1 star
13%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
17
Net Promoter Score ®

Business Details

Categories
Contact
(225) 274-0071
No Business Hours Provided

Business Hours

* No Time Zone provided
10313 Airline Highway Baton Rouge, LA 70816
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Service Department's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(31 Reviews)
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Recent Reviews
Verified Customer
Baton Rouge, LA
2019 Genesis G80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2022
verified customer Verified Customer
0
Category: Service
Not on par with other luxury service departments
I like my Genesis, but won’t buy another one unless a new dealership opens in Baton Rouge. It’s impossible to get an appointment. Scheduling, drop off, pick up, status updates all subpar. My car is under warranty so i have few options. Had to wait 30+ days to an appt for a check engine light.
KIM C. from Genesis Of Baton Rouge responded on 03/04/2022 06:25 AM

Someone will contact you soon

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