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SureCritic / Genesis Of Cartersville
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Genesis Of Cartersville

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)
71
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Score Details

5 stars
70%
4 stars
15%
3 stars
5%
2 stars
1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores™
5.0
ReScore™ Average
71
Net Promoter Score ®

Business Details

Categories
Contact
(678) 605-9500
No Business Hours Provided

Business Hours

* No Time Zone provided
816 Joe Frank Harris Parkway Cartersville, GA 30120
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)
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Recent Reviews
PD
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Phillip D.
Cave Spring, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
10
Category: Service
Great personal service-I love it!!
Great experience-I love the valet service. I had trouble getting through to the service department at first, had to wait a while to speak with someone, but when I was connected to Allison Locke, the service advisor, she took over and everything flowed very smoothly. She made all the arrangements for the pickup of my car, left me a car to drive, and saw that My car was returned the same day. Miles was the person that picked the car up, he was very prompt, very courteous, easy to talk to. He also returned it the same day. I was impressed with the fact that it was washed and vaccumed also.
TERESA B., Car Therapist from Genesis Of Cartersville responded on 12/08/2021 05:53 PM

Thank you for taking the time for our survey!! We really appreciate the response as it is our pleasure to make your service as easy as possible, with excellent results. We as so proud of our team and look forward to servicing your beautiful vehicle again. Have a wonderful Holiday Seasom and a Happy New Year!!

                                                                              Teresa Bellamy
                                                                              Customer Care

Teresa Bellamy
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