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SureCritic / Genesis Of Cartersville
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Genesis Of Cartersville

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)
71
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Score Details

5 stars
70%
4 stars
15%
3 stars
5%
2 stars
1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores™
5.0
ReScore™ Average
71
Net Promoter Score ®

Business Details

Categories
Contact
(678) 605-9500
No Business Hours Provided

Business Hours

* No Time Zone provided
816 Joe Frank Harris Parkway Cartersville, GA 30120
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)
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Recent Reviews
YW
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Yoon W.
Marietta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
10
Category: Service
Very good service
Kind, informative, and service was completed within agreed time.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2021
10
Category: Service
Kind staff
I received very well service while i was at the dealership. Offered me coffee or drink, walking out to my car, detailed car wash, and replacement car during the service. All staff were very informative and kind.
TERESA B., Car Therapist from Genesis Of Cartersville responded on 12/13/2021 08:04 AM

Thank you sir for responding to our survey. We are happy to see you had a great experience. Our goal is to have a 5 star experience and we would love to know what we can do to re-score a 5. We will be in touch with you, and thank you again for taking the time out of your day.        

                                                                           Teresa Bellamy
                                                                           Customer Care

                                                                                     

Teresa Bellamy
TERESA B., Car Therapist from Genesis Of Cartersville responded on 12/13/2021 08:33 AM

Thank you sir. A re-score was sent. Have a beautiful day!!

Teresa Bellamy
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