Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Bobby was awesome to work with, I made an inquiry online and within minutes he reached out. I came in for only a test drive initially and to gather information. When I pulled up to my appointment I had been admiring a Vik Black Genesis GV70, only to find out that he was the owner of it! I got very lucky having a salesman that already owned the EXACT car I wanted. I did my research but he helped me learn even more cool things about the car and the test drive was so much fun ! That day I left knowing I HAD to get the 2024 Genesis GV70 Sport Prestige!
Since the specific car I wanted was not on the lot yet, I had to wait for it to arrive. I am not someone who likes surprises so the very next day Bobby reached out and let me know she had arrived! I wanted specific touches done before she was officially mine and Bobby kept me updated also followed through every promise! Loved the fact he never made me feel pressured to get additional things / warranties that I wasn’t interested in, made the buying process much easier for me.
Thanks to Bobby Grant I now have my dream car !
I am absolutely in LOVE with my Genesis !!!