Business Solutions
SureCritic / Auto Repair / Genesis Of Cool Springs
business image

Genesis Of Cool Springs

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(23 Reviews)
81
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
88%
4 stars
10%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
3
Total ReScores™
5.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(615) 550-7330
No Business Hours Provided

Business Hours

* No Time Zone provided
201 Comtide Court Franklin, TN 37067
Get Directions
Sales Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(23 Reviews)
Write a Review
Recent Reviews
DR
gravatar
David R.
Murfreesboro, TN
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
10
Category: Sales
Great vehicles and staff!
I dealt with a great salesman, Michael Brown, who showed me everything about the vehicle and went on a great test drive. Very good and well spoken man that can keep a conversation. This was my first time looking at Genesis or any other luxury brand and I am very very happy with my decision. The only thing I had a concern with was the $5,000 vehicle markup on top of MSRP that they would not come down on no matter what. Overall great experience.
MIKAELA M. from Genesis Of Cool Springs responded on 12/15/2021 04:26 PM

Hi There,
We appreciate your business! We're happy that Michael and the rest of our staff could assist you! Thank you for taking the time to do the survey. We appreciate your working with us during these interesting economic times. 
We're here if you need anything!

Businesses Near You
Auto Doctor of Franklin
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,349 Reviews)
Davis Auto Service
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(582 Reviews)
Lawson & Son Auto Repair
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(903 Reviews)
Hillsboro Village Auto Service
89
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,117 Reviews)
Mark's Automotive Service
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(955 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.