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SureCritic / Genesis Of Cool Springs
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Genesis Of Cool Springs

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(15 Reviews)
60
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Score Details

5 stars
75%
4 stars
13%
3 stars
1%
2 stars
2%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
5
Total ReScores™
5.0
ReScore™ Average
60
Net Promoter Score ®

Business Details

Categories
Contact
(615) 550-7330
No Business Hours Provided

Business Hours

* No Time Zone provided
201 Comtide Court Franklin, TN 37067
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(15 Reviews)
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Recent Reviews
TK
gravatar
Ted K.
Nashville, TN
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
verified customerVerified Customer
10
Category: Service
Recall and service
I took my wifes car in for a recall and an oil change and tire rotation. All services were done in a very timely maner. Got my car back and everything seems to be great.
MIKAELA M. from Genesis Of Cool Springs responded on 08/09/2021 07:17 AM

Hello,
We greatly appreciate your business! Thank you for taking your time to do the survey! We're very happy that Brian and the rest of our staff could assis you and to hear the car is doing well. We look forward to seeing you for your next service!

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