We drive was attentive, communicative, polite and proffer. Overall it was a very good experience. Framingham is not unique, though, in that Genesis dealerships do not remotely compare to the levels of service with BMW, Mercedes etc. I would have waited 4 weeks for my appointment if I'd wanted a loaner vehicle. That's ridiculous.
Sarah M H. from Genesis Of Framingham responded on 02/16/2022 01:47 PM
Thank you Joe! We appreciate the feedback and are working hard to get to that expectation. Thank you for the honesty and we hope you'll enjoy all the improvments as they come!
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