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Genesis Of Lafayette

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)
14
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Score Details

5 stars
64%
4 stars
<1%
3 stars
21%
2 stars
<1%
1 star
14%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
14
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(765) 448-1502
No Business Hours Provided

Business Hours

* No Time Zone provided
304 Sagamore Parkway North Lafayette, IN 47905
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Sales Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)
Write a Review
Recent Reviews
JS
gravatar
Jenn S.
Frankfort, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/10/2021
0
Category: Sales
Horrible new car experience
Traded in a ‘19 G70 for a ‘22 G70 with 22 miles. Immediately noticed it had a chip on the back seam of the hood. It has taken 2 wks now trying to get a resolution for fixing it. Genesis tells me there is a paint warranty, however someone at the dealership thought it was a good idea to put touch up paint on it, like I wouldn’t look at it. DO NOT BUY A CAR FROM THEM, this has been an absolute headache. I am now footing the $500 bill for the body shop and hoping to get a check to re-coup my expense. ( They did put that in writing) Why they didn’t just send it to their own body shop for paint warranty is beyond me. I will never take any car back to Genesis of Lafayette for a repair, nor would I ever buy anything from a Rohrman owned dealership ever again.
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