Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I was told dealership was sold during that timeframe.
Service advisors were less than helpful with their comments at times. More professionalism needed for a difficult situation with my auto.
Had my car a month-said they never knew when part would come in. Then, all of a sudden the part came in and my car was serviced.