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SureCritic / Genesis Of Manchester
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Genesis Of Manchester

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(8 Reviews)
44
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Score Details

5 stars
66%
4 stars
11%
3 stars
<1%
2 stars
11%
1 star
11%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
44
Net Promoter Score ®

Business Details

Categories
Contact
(603) 634-0500
No Business Hours Provided

Business Hours

* No Time Zone provided
1477 S. Willow Street Manchester, NH 03103
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Sales Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(8 Reviews)
Write a Review
Recent Reviews
DH
gravatar
Dexter H.
Epping, NH
2022 Genesis Gv70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2022
verified customerVerified Customer
8
Category: Sales
Genesis GV70
The purchase process was quite seamless. John McLeese and Peter Cantt were helpful, communicative, and professional. However my first experience with the service department for post purchase items, a week after purchase, seemed lackluster. I hope it gets better with future visits for regular service.
MATTHEW D G., General Sales Manager from Genesis Of Manchester responded on 01/21/2022 08:36 AM

Good Morning,


First and foremost we would like to thank you for choosing Genesis of Mancester as your Genesis Dealer. We are elated to hear that your experience was overall a positive one, but dissappointed to hear that it wasn't a perfect experience. 

Follow up post sale is an important aspect of cusotmer service and it is dissappointing to hear that one of our salespeople did not follow up with you after your purchase. I encourage you to reach out to me at my contact information below. 

Matthew D. Gelinas
General Sales Manager
AutoFair Hyundai
Genesis of Manchester
603-634-0525
mgelinas@autofair.com
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