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Verified Customer
I didn’t really have a leg to stand on because I wanted the car, but that doesn’t mean you’re supposed to be unfair and basically steal $! I was so angry at the offer, pleading with him to understand my side and begging for more to satisfy the deal. He did not care at all how I felt or how his behavior of undercutting on a trade would damage my impression of the dealership.
He then listed my vehicle for 7k over what he gave me. The customer at genesis Manchester is simply looked at as the little guy who can be pushed around and treated with disrespect just because they CAN.
I wish I walked out and wanted to … that’s my regret. But I will never go there again and hope nobody else does.