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SureCritic / Genesis Of Pottstown
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Genesis Of Pottstown

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6 Reviews)
83
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Score Details

5 stars
85%
4 stars
8%
3 stars
4%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores™
5.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(610) 495-7070
No Business Hours Provided

Business Hours

* No Time Zone Provided
84 Auto Park Blvd Limerick, PA 19468
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6 Reviews)
Write a Review
Recent Reviews
JC
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John C.
Phoenixville, PA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
verified customerVerified Customer
10
Category: Service
Flawless
The valet service offered with my Genesis is great. The vehicle is picked up, serviced, washed and returned. Could not ask for more.
RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 12/24/2021 05:23 AM

Thank you for the excellent survey.  We look forward to servicing your vehicle in the future.  Have a great holiday season!!

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
RB
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Raymond B.
Exton, PA
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customerVerified Customer
Category: Service
Great people Great service
Very accommodating to our needs
Recommended
RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 06/16/2021 01:28 PM

Thank you for the excellent review!

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
RF
gravatar
Robert F.
Linfield, PA
2020 Genesis G80
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/19/2021
Category: Service
RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 03/22/2021 12:12 PM

I apologize we were not able to keep you 100 % satisfied as a 4 star rating we fail. I will call you to see what we could have done better. Thank you. 
Rick Stubblebine
Service Manager

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
Verified Customer
Exton, PA
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2020
verified customerVerified Customer
Category: Service
Pottstown genesis
Great place and people!
Recommended
RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 12/30/2020 04:06 AM

Thank you very much for the excellent review.

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
ST
gravatar
Stephen T.
Phoenixville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Sales
Robbie was my salesperson. No pressure. Very knowledgeable about the different models. Paperwork for sale was easy. Would purchase again from this dealer.
Recommended
RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 09/02/2020 12:20 PM

Thank you very much for the excellent review.

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
ST
gravatar
Stephen T.
Phoenixville, PA
2020 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
verified customerVerified Customer
Category: Service
Great service
Took care of me right away without an appointment.
Recommended
JASON L M. from Genesis Of Pottstown responded on 07/29/2020 04:59 AM

Thank you for the Great Review.  We look forward to servicing your vehicle in the future!

Jason Merkel
Service Advisor

RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 07/29/2020 05:00 AM

Thank you for the 5 star review.  We appreciate your business.  Hope you are enjoying your new vehicle.  Have a Great summer.

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
IG
gravatar
Ira G.
Bechtelsville, PA
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
verified customerVerified Customer
Category: Service
Excellent people to deal with
Everyone I dealt with from the salesman to service dept was helpful, honest and professional. I wouldn't consider dealing with any other Hyundai/Genesis dealership. Save yourself a lot of time and aggravation and do your business with this dealership. After buying/leasing well over two dozen cars in my life, it's quite nice to deal with a car dealership I can trust.
Recommended
RICHARD S., SERVICE MANAGER from Genesis Of Pottstown responded on 06/15/2020 04:40 AM

Thank you very much for the excellent review.

RICK STUBBLEBINE
SERVICE MANAGER
610-495-6550
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