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SureCritic / Genesis Of Raleigh
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Genesis Of Raleigh

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(33 Reviews)
33
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Score Details

5 stars
70%
4 stars
14%
3 stars
7%
2 stars
5%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
4.5
ReScore™ Average
33
Net Promoter Score ®

Business Details

Categories
Contact
(919) 828-0901
No Business Hours Provided

Business Hours

* No Time Zone provided
2511 Wake Forest Road Raleigh, NC 27609
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(33 Reviews)
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Recent Reviews
JC
gravatar
James C.
North Topsail Beach, NC
2019 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2022
verified customerVerified Customer
9
Category: Service
Did they do all interval service work?
My Genesis was in for 24000 mi service interval. Part of the checklist is tire rotation and (I emphasized this item) a check of tire pressures since my dash computer indicated over-inflation on 2 tires. Upon service completion and my drive away, dash computer reported no change to the over-inflated pressures, meaning they did not do this item. What else didn't they do that I could not check?
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