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SureCritic / Genesis Of South Loop
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Genesis Of South Loop

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(14 Reviews)
63
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Score Details

5 stars
72%
4 stars
6%
3 stars
6%
2 stars
8%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
63
Net Promoter Score ®

Business Details

Categories
Contact
(312) 225-4300
No Business Hours Provided

Business Hours

* No Time Zone provided
2640 S. Michigan Ave. Chicago, IL 60616
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Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(14 Reviews)
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Recent Reviews
AB
gravatar
Alex B.
Chicago, IL
2021 Genesis Gv80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2022
verified customerVerified Customer
8
Category: Service
5000 miles + issue with satellite radio
Again, the service manager was courteous and helpful. The wait was at least 30 minutes even with an appointment, but that’s due to sharing of the service dept with many brands. My biggest complaint is there was a part needed to fix the radio. I did get a call informing me it had arrived, but when I asked a question I was immediately switched to someone else, got a recorder and they never called me back.
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