Limited service options beyond 3rd year of ownership
I was an early customer of the new Genesis brand having purchased my 2017 G80 in late 2016. Now that my car is out of the complimentary valet service period, I no longer have that luxury. As I learned today, in an attempt to schedule an appointment, I cannot purchase valet service nor request a loaner. Since there are so few Genesis dealers, and I live an hour away from Glassman, I'm left with very few options. I really appreciate the Genesis brand, but buyers must be cautious due to the limited service options - assuming they intend to keep their car for more than three years.
Not Recommended
MICHAEL W., Service Director from Genesis Of Southfield responded on 07/16/2021 03:41 AM
Per our discussion, we look forward to taking care of your service needs
Michael Welch Service Director Glassman Hyundai 248-354-3300 ext 210
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