Per our discussion, we look forward to taking care of your service needs
Michael WelchPer our conversation, Thank you for your comments and we look forward to making your next
visit a 5 star experience
Thank you for taking my call. We are looking forward to assisting you on your next visit. Please contact me directly if you need anything.
Thanks again,
George Glassman
248-372-5149
AWESOME!!!!! We are so apprecative of your business and you taking the time to give us the outstanding feedback.
Thank you,
David D - 248-372-5210
Dr. Banoodi, please give us a call here at Glassman to discuss your experience 248-354-3300
Michael Welch
Marcy, the service manager, asked us to bring it in for her to look at it. I waited 15 minutes in the awful waiting area just for a 30 second conversation with Marcy where she said “yeah… Glassman isn’t going to cover that”.
On top of it, they only took care of 1 out of 3 concerns that we had with the vehicle in the 5 days that they had it. They also didn’t provide us a loaner even though this was scheduled weeks in advance.
So to summarize, they damaged the vehicle while doing next to nothing, didn’t provide a loaner vehicle, and they wasted our time having to drive all the way back just to deny a repair for the damage they caused. This place isn’t fit to service a Yugo.