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SureCritic / Genesis Of Waterloo
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Genesis Of Waterloo

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 Reviews)
64
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Score Details

5 stars
75%
4 stars
5%
3 stars
11%
2 stars
5%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
5.0
ReScore™ Average
64
Net Promoter Score ®

Business Details

Categories
Contact
(319) 291-7321
No Business Hours Provided

Business Hours

* No Time Zone provided
812 Washington Street Waterloo, IA 50702
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 Reviews)
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Recent Reviews
DD
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Deb D.
Indianola, IA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customerVerified Customer
10
Category: Service
Genesis service
Waterloo facility was very quick although the drive for our included maintenance was long wish there was a dealer closer to us versus 2 1/2 hour drive each way!
JEFFREY E., Parts/Service Director from Genesis Of Waterloo responded on 12/22/2021 08:39 AM

Deb,

Thanks for the feedback.  We appreciate the business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

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