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SureCritic / Genesis Of York
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Genesis Of York

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(31 Reviews)
48
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Score Details

5 stars
77%
4 stars
10%
3 stars
4%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average
48
Net Promoter Score ®

Business Details

Categories
Contact
(717) 755-2944
No Business Hours Provided

Business Hours

* No Time Zone provided
2425 Industrial Highway York, PA 17402
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(31 Reviews)
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Recent Reviews
DC
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Darlene C.
York, PA
2021 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2022
verified customerVerified Customer
8
Category: Service
Good but,,,,,
The first service on the Genesis was done to our satisfaction. Valet was very nice. I am disappointed in the scheduling, having to schedule more than two weeks ahead of time. My other car (Volvo) can usually be serviced in a day or two.
Renee E C., Customer Satisfaction Representative from Genesis Of York responded on 01/18/2022 06:53 AM

Darlene,
Thank you for sharing the feedback. It’s our goal to provide 5 star service so we appreciate the feedback. We are always striving to improve.


Thank you again,

Renee Campbell
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315
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