Gerber Collision & Glass - Bellingham

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

113 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review almost 5 years ago

Reviews


JK
Joseph K.
Suzuki
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2013
I have had to keep going back.
This review was collected via phone interview by CSi Complete

TC
Tamie C.
Mazda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2013
They came back and fixed all the problems we had.
This review was collected via phone interview by CSi Complete

LL
Louise L.
Toyo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2013 Category: Collision
They were able to give me an accurate estimate. They treated me well and gave me a ride. You can not even tell that anything was even wrong with the car.
This review was collected via phone interview by CSi Complete

LH
Lauren H.
Toyo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
The experience was very easy.
This review was collected via phone interview by CSi Complete

WE
Willard E.
Vw
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
They were on time and did a good job.
This review was collected via phone interview by CSi Complete

VH
Victoria H.
Toyota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
They did a good job. They got me in and out in good time.
This review was collected via phone interview by CSi Complete

JM
Judy M.
Toyota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2013 Category: Collision
Overall the guy that was over my case was really great. I gave it a four because I have to take it back.
This review was collected via phone interview by CSi Complete

PE
Perry E.
Cadillac
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/09/2013 Category: Collision
I had to go back for second repair.
This review was collected via phone interview by CSi Complete
Jessica D. from Gerber Collision & Glass - Bellingham responded on 04/16/2013
Dear Perry, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. I understand the shop has been in contact with you to resolve the situation, thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Concern

RA
Randy A.
Hond
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2013 Category: Collision
They gave frequent updates. They completed it on time and were up to my satisfaction. They gave emails and calls for updates.
This review was collected via phone interview by CSi Complete

TM
Teresa M.
Satu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Collision
They were really good and kept in contact with me. The people were really nice.
This review was collected via phone interview by CSi Complete

JF
Joshua F.
Toyo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2013 Category: Collision
They took care of everything. They texted me daily. The repair was on schedule. They took care of rental car and cleaned the my car. They did a great job.
This review was collected via phone interview by CSi Complete

RT
Rosanna T.
Dodg
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
They were easy to work with and they did a good job. I am pretty sure they vacuumed my van out.
This review was collected via phone interview by CSi Complete

MA
Melanie A.
Suba
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
They were very nice. They answered all my questions. They gave me a rental car. The repair was done on time. Everything was wonderful.
This review was collected via phone interview by CSi Complete

TE
Tamara E.
Hond
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
They were really good. They did a good job and they were really helpful. They took care of everything.
This review was collected via phone interview by CSi Complete

CK
Clell K.
Merc
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2013 Category: Collision
I am very satisfied.
This review was collected via phone interview by CSi Complete

PD
Polly D.
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2013 Category: Collision
They were very helpful, more helpful than my insurance company.
This review was collected via phone interview by CSi Complete

SP
Shawni P.
Chry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2013 Category: Collision
They gave me good customer service.
This review was collected via phone interview by CSi Complete

CK
Carolene K.
Hond
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2013 Category: Collision
I had no complaints.
This review was collected via phone interview by CSi Complete

ET
Emily T.
Linc
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2013 Category: Collision
The only issue I had was picking it up and dropping it off. Other than that everything was great.
This review was collected via phone interview by CSi Complete

DM
David M.
Audi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2013 Category: Collision
I have no complaints, Alison was very helpful they were quick and efficient. They did a nice job cleaning the vehicle.
This review was collected via phone interview by CSi Complete

Displaying Review 1 - 20 of 113 in total