German Auto of Santa Maria


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

149 Reviews

99% Would Recommend
Latest Review 1 day ago
MATTHEW M. on 11/15/2017
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"5 stars"
Good service
Vehicle: INFINITI G20
Service Date: 11/13/2017
Review Created: 11/15/2017 06:13 PM
NORMAN S. on 11/15/2017
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"Truck ignition key stuck in the on position!"
German auto did a great job. I was not able to turn off my truck caused by the tumbler malfunctioning. German auto was able to squeeze me into their already busy schedule. I’m very thankful for the people that work their and great customer service.
Vehicle: Chevrolet Pickup
Service Date: 10/19/2017
Review Created: 11/15/2017 05:25 AM
Kimica C. on 11/15/2017
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Kimica said the facility is nice.
Vehicle: BMW X3
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Javier B. on 11/13/2017
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Javier said they do their job right and are really professional.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
HAROLD R. on 11/09/2017
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"Friendly owners, knowledgeable, great customer service"
First time at German Auto. Very helpful and they provide the customer with the recommendations without the pressure.
Vehicle: Porsche Boxster
Service Date: 11/07/2017
Review Created: 11/09/2017 11:48 AM
Violet B. on 11/03/2017
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Violet said the employees were polite and friendly. They handled everything in a great way and did the repairs for a reasonable price.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 11/02/2017
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Brian said he had a good experience. The staff was helpful and they didn't overcharge him.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 10/16/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Tom P. on 11/02/2017
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Tom said John does very good work.
Vehicle: Mercedes-Benz 560SEL
Category: Service
Service Date: 10/12/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Paul L. on 10/31/2017
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Paul said he would recommend this business for service.
Vehicle: BMW X5
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Dean C. on 10/31/2017
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Dean said this business has always been fair to him. When he goes in they take care of him. They have good conversations, and they do a great job. He would like the business to keep doing what they are doing.
Vehicle: Chrysler 300M
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Sammy B. on 10/30/2017
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Sammy said this business provided good quality service.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 10/27/2017
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David said the work done on his transmission was excellent. The employees provided great service and he liked that he was kept up-to-date. He had a good experience and has been going to this business for years.
Vehicle: Porsche 914
Category: Service
Service Date: 10/23/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Alex R. on 10/27/2017
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Alex said it was his first visit to this business. They were friendly, up-front, and honest. The price wasn't too bad either.
Vehicle: BMW X5
Category: Service
Service Date: 10/13/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Stuart T. on 10/26/2017
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Spoke with Sonia. She said the facility is always timely and clean. This business is great.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
JIM D. on 10/24/2017
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"Great Shop—A Cut Above!"
I’ve been a satisfied customer for over 20 years! German Auto’s cared for four BMW’s through these years and always delivered exceptional service at fair rates well under dealership charges! I wholeheartedly recommend them!
Vehicle: BMW 3 Series
Service Date: 10/23/2017
Review Created: 10/24/2017 08:20 PM
Tom B. on 10/23/2017
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Tom said he's happy with the service he received and the staff did good work on his vehicle.
Vehicle: Porsche 911
Category: Service
Service Date: 10/13/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
DAVID S. on 10/12/2017
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"They are the best"
Friendly, prompt and ultra professional - from a Retired USAF Master Sergeant
Vehicle: Subaru Forester
Service Date: 10/10/2017
Review Created: 10/12/2017 07:07 PM
MICHELLE B. on 10/06/2017
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"Excellent service"
Very kind, efficient, and professional service, and total came out less than the estimate. You've gained a return customer. Thanks!
Vehicle: Volkswagen Jetta Sedan
Service Date: 10/02/2017
Review Created: 10/06/2017 03:28 PM
RICHARD E. on 10/02/2017
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"They pick up and deliver, and prices are reasonable, plus good work."
I will keep on as a customer as long as they continue their excellent work.
Vehicle: Mercedes-Benz SLK-Class
Service Date: 09/26/2017
Review Created: 10/02/2017 07:32 AM
Eric S. on 09/29/2017
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Eric said he liked the quality of the service this business provided as well as the waiting time. It was good.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 09/05/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 149 in total