Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

556 Reviews

99% Would Recommend
88% Business Response
Latest Review 12 days ago

Reviews


CW
Clint W.
Lithonia, GA
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Clint said he came to this business for a recall. Another facility had given him a free inspection, but found a long list of things wrong with his vehicle and completely missed the brake issue. This business agreed on the brake issue but not the rest, and found something the other place didn't. They wound up saving him $100. Everything was good and he's very pleased with the work done. The staff were honest and treated him right.
This review was collected via phone interview by Customer Research Inc.

JT
Jerry T.
Georgia
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jerry said the staff was courteous and told him what he needed to know.
This review was collected via phone interview by Customer Research Inc.

AB
Amber B.
Conyers, GA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Amber said the business was efficient, the prices are good and they have good communication.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Conyers, GA
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Greg said the service was good.
This review was collected via phone interview by Customer Research Inc.

AG
Albert G.
Georgia
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Albert said he has known the technicians for a long time. They have always treated him well and have done a good job.
This review was collected via phone interview by Customer Research Inc.

LK
Lindsey K.
Georgia
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Lindsey said the staff was quick. It had her in and out.
This review was collected via phone interview by Customer Research Inc.

TJ
Tonyette J.
Conyers, GA
Jaguar XF
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tonyette said the business did an overall good job with the services asked of them. The staff did forget to complete one part of the maintenance required.
This review was collected via phone interview by Customer Research Inc.

WM
Wayne M.
Georgia
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Wayne said, the business fixed what was needed but, he would have liked to have talked to the mechanic about the repair.
This review was collected via phone interview by Customer Research Inc.

TC
Terry C.
Stockbridge, GA
INFINITI M45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Terry said he is always very pleased with the business. He also said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

WB
WILL B.
Covington, GA
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Reliable and knowledgeable-
I have been a customer through 3 generations of repairing my vehicles. Having my cars fixed and allowed to pay in a few days when my payday occured. Back in those days (The 50's) it was a great help

DC
DAVIS C.
Conyers, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Great Service/Outstanding Repair Work
From an oil change to a leak...repairs done with a smile. Definitely pleased with the work done and the integrity of the shop owner/workers...
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


GP
Gene P.
Ellenwood, GA
Buick Verano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Gene said his experience was very good. The staff were friendly and nice. They talked to him and let him know how long the service would take, and they had it ready when they said it would be. They did a good job on the service and let him know afterwards everything that they did. He was very well satisfied.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


GY
George Y.
Atlanta, GA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
George said he was totally satisfied with their responsiveness.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


NH
Neal H.
Conyers, GA
Chevrolet Cavalier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Neal said the service was good.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


CF
Crystal F.
Decatur, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Crystal said their personalities and service was great. She will never take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


JS
Jane S.
Jackson, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Trustworthy Servie
I had my tires rotated yesterday at Gibbs Garage. As always service was fast and friendly. It is such a relief to have trustworthy mechanics to service my car. I highly recommend Gibbs Garage for your auto needs!
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


DU
Debbie U.
Conyers, GA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Debbie said that she is totally satisfied with the place and they took care of everything just fine.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


SS
Susan S.
Georgia
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Susan said the staff called her to let her know what needed to be done and the prices before going ahead with the services. They got it done in a timely manner and she appreciates them getting her in and getting the work done.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


LK
LORENE K.
Lithonia, GA
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Great service and reasonable prices.
Never disappointed. Great job in keeping my vehicle working at its best!
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.


CR
Chase R.
Georgia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Chase said the business did a good job and the mechanic did the work quickly.
This review was collected via phone interview by Customer Research Inc.
Dustin G., Service Manager from Gibbs Garage responded on 04/26/2018

Thank you for being our customer and for the confidence you have placed in us.
We will continue to do all we can to keep your trust.
Your business means everything to us.