I gave this small business far to many trys . They failed every time.....EVERYTIME...I went there once when the front end of my truck was making a noise...NORM reply was i dont have time for this S _ _ _.......bring it back when something else is wrong with it...
I should have never gone back but theyre 2 blocks from my home...next time i went there because my cruise control went out..ok so ( I ) have to order next day delivery for a new modular...Norm charges me 300.00 .....I leave drive down I 5....it still doesnt work...i leave rhe next morning for a trip n have to pull a trailer...Under load the cruise worked sometimes...???? I get back to town go to Glenns .....have to deal with NORM..I explain things....This is what the nan said to me....Well it works sometimes right.???I said yes, but i paid you to fix it so it wirks all the time...NORMS next responce to me was a doozie...NORM than says to me that he will DONATE one hour to looking at the issue...I looked at him and replied but i v paid you 400.00 ...NORM leans back in his chair, cross s his hands across his belly and he says ....
That is correct...........
I was discusted by his remark....who treats there customers like that....I ll tell you who.....Glenns does...and NORM does...Stay away from these guys....thats all i gotta say....
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
I should have never gone back but theyre 2 blocks from my home...next time i went there because my cruise control went out..ok so ( I ) have to order next day delivery for a new modular...Norm charges me 300.00 .....I leave drive down I 5....it still doesnt work...i leave rhe next morning for a trip n have to pull a trailer...Under load the cruise worked sometimes...???? I get back to town go to Glenns .....have to deal with NORM..I explain things....This is what the nan said to me....Well it works sometimes right.???I said yes, but i paid you to fix it so it wirks all the time...NORMS next responce to me was a doozie...NORM than says to me that he will DONATE one hour to looking at the issue...I looked at him and replied but i v paid you 400.00 ...NORM leans back in his chair, cross s his hands across his belly and he says ....
That is correct...........
I was discusted by his remark....who treats there customers like that....I ll tell you who.....Glenns does...and NORM does...Stay away from these guys....thats all i gotta say....