Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
4.7

( 43 Reviews )

95% Would Recommend
Latest Review 2 days ago

Reviews


JH
JOYCE H.
Denver, CO
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019
Auto Repair at Good Hands
I took my 2001 Nissan Xterra to Good Hands because it was leaking oil and a little smoke coming from under the hood. Tre' was the first person that I encountered and he was very professional as well as personable. I left the car so that diagnostics could be performed. The next day we talked to Pervy and he told us the problem and the cost. It was completed as they promised and so far the car is running fine with no oil or smoke visible. Thanks again Good Hands Auto Repair!

ZW
Zakaya W.
Denver, CO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Zakaya said the staff has great communication.
This review was collected via phone interview by Customer Research Inc.

DB
Derick B.
Aurora, CO
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Derick said this business was good, fast and efficient.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Aurora, CO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Frank said the staff are very professional.
This review was collected via phone interview by Customer Research Inc.

RM
Rocco M.
Colorado
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Rocco said his vehicle is running smoothly and a lot better.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Aurora, CO
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Andrew said he liked the employee behind the front desk at the business. He said he was really helpful.
This review was collected via phone interview by Customer Research Inc.

GN
Gerald N.
Aurora, CO
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Gerald said the people at the business were courteous even though they could not help with issue. They also were respectful and very timely.
This review was collected via phone interview by Customer Research Inc.

BS
Braejon S.
Colorado
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2019 Category: Service
Braejon said the staff fixed some of the problems, but were not able to fix them all.
This review was collected via phone interview by Customer Research Inc.

JT
JONATHAN T.
Aurora, CO
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Best and honest mechanic!
I have been going to this shop for several years, and they have always been honest and kept all of my vehicles running great! Even my 19 year old Acura is still running perfectly!

JF
James F.
Aurora, CO
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
James said that they were really efficient and stayed in touch. He appreciated it.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Aurora, CO
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Edward said the staff was friendly, knowledgeable and skilled for a good price.
This review was collected via phone interview by Customer Research Inc.

DB
Debora B.
Aurora, CO
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Spoke with Kent. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Honest
I feel that this shop was honest fair, quick and did a great job. Sent by carmax and not disappointed.

CR
Carolyn R.
Aurora, CO
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Carolyn said the staff treated her well, and she highly recommends this facility to others.
This review was collected via phone interview by Customer Research Inc.

AP
Albert P.
Aurora, CO
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Albert said that the staff treat people well and are honest. The business will tell him what he needs, if they don't have it they will let him find it himself and will still help him . They make him feel comfortable.
This review was collected via phone interview by Customer Research Inc.

RK
REBECCA K.
Aurora, CO
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
customer service
Able to find what the problem was and correct it.

LL
LINDA L.
Aurora, CO
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Fixed brakes
Good Hands auto won me over almost 4 years ago when my husband's Isuzu needed not only a new alternator but also a wiring harness that was fried. They went above and beyond to make the cost less. The previous owner manufactured the piece we needed instead of having to buy it brand new. So I've been taking our cars there ever since. This time was no different. I was half expecting a more serious problem than my brakes but it wasn't. They did however apply a coupon that cut 100 off the price since new rotars and pads and brake fluid flush is pricey. So even though there's new management. I'm still a loyal customer.

ST
Shawn T.
Aurora, CO
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Shawn said the employees called him before they started work, phoned him to let him know what was going on during the service and called when they were done. He's never had an automotive business do this before.
This review was collected via phone interview by Customer Research Inc.

CC
Catherine C.
Colorado
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Catherine said that the staff are nice and accommodating. She stated that there was a little miscommunication that happened that caused them to not finish the job in a timely manner. The staff needed some information about the computer of her vehicle but she did not know that they would need the information. Everything was resolved though.
This review was collected via phone interview by Customer Research Inc.

FK
FRED K.
Aurora, CO
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
It's Done Right
It was time to get the timing chain replaced on our VW Beetle. Took a day or two more time to get the job done but I would rather have them take their time and do the job right than rush through and end up with trouble. I have never been disappointed with Good Hands. Have been taking our vehicles to them or over 12 years.

Displaying Review 1 - 20 of 43 in total