Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

564 Reviews

97% Would Recommend
Latest Review 8 days ago

Reviews


Verified Customer
Little Neck, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
My Favorite Shop
love going to Great Bear! Customer service is always top-notch and work done quickly and very reasonable.

IR
Ian R.
Valley Stream, NY
Audi A7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Ian said that every time he goes, service is quick.
This review was collected via phone interview by Customer Research Inc.

CY
Cheong Y.
Flushing, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Cheong said they were efficient.
This review was collected via phone interview by Customer Research Inc.

DS
DONGHA S.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Honest and friendly guys
A friend of ours recommanded them to us. Went there couple of times and I was pleased with their services. They know what they're doing and do not perform any unnecessary work. Will definitely come back for any future mechanical works.

TK
TYRON K.
Fresh Meadows, NY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Inspection Stkr and Wipers
Glad to know that they do a complete inventory of your vehicle...who knew i needed wipers! Definitely can see the difference driving! Thanks guys will definitely be by this week! Appreciate you all!

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2018
Fair prices
Prices are good but work took longer then projected. Many times longer.

Staff very pleasant and worked to make me comfortable while I waited

CJ
Charles J.
Fort Lee, NJ
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Charles said they were very fast and accurate.
This review was collected via phone interview by Customer Research Inc.

SM
Santos M.
Flushing, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Santos said that the service was really good at this business and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

AC
ANGELA C.
Whitestone, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Quick /great price /great work
I went here on Sat morning for an oil change. It was very quick and I was in an out . The price wAs excellent . No extra fees or charges . I love the name also known as Woman Auto Know . Def recommend and will return

QG
Qinghai G.
Flushing, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Qinghai said that he recommends this business for service often.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hollis, NY
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great Customer Service Always
Been coming here got a couple years now, from the time you walk in you get nothing but warm friendly smiles and great service. I bring all my family’s cars there. And Jenny is the best!

SK
Seung K.
New York
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Seung said her overall experience was good. They are straightforward.
This review was collected via phone interview by Customer Research Inc.

RW
Ricardo W.
Flushing, NY
Mazda CX-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Ricardo said this is a good business.
This review was collected via phone interview by Customer Research Inc.

TG
THOMAS G.
Flushing, NY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Locals with Integrity
Needed to find a reputable auto mechanic after Firestone @ 154th & Northern closed. Of course dealership repair shops always frown upon local repair shops. But why pay Ford $60 for an air filter? Had gone to GB many years ago, but I moved nearer to Firestone which was geographically desirable. I like GB because they're a repair shop, not a fuel vendor with a repair shop side-line. Back to GB, new/young staff, seem to know their stuff. Needed state safety inspection and oil change. Prices are reasonable, competitive with the market. They passed first test. Will return as they've imparted a sense of professionalism and trust. Next visit will be for recommended and scheduled maintenance. Key is, I will return due to the positive experience.

SC
Songwoo C.
Flushing, NY
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Songwoo said the service he received was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oakland Gardens, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Noise
I had noise from bottom of my van, it's first visit but it's short time fix it and resonable price..

AA
Al A.
New York
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Al said the business is quick, professional and very courteous.
This review was collected via phone interview by Customer Research Inc.

CP
Christian P.
Fresh Meadows, NY
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Christian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ML
MARY L.
New York, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Trustworthy and Progressive Auto Shop!
Have been a customer of Great Bear for decades. Went there because their reputation was so good. Everyone there is personally dedicated to what they do, Audra is an astonishing person and owner in every way. They are sensitive to every need and never overcharge. Great Bear offers progressive learning about what is under the hood to everyone! Love them.

LJ
Leon J.
Flushing, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Eugene. He said this business had good mechanics.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 564 in total