Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

894 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 11 hours ago

Reviews


BN
Bob N.
Great Falls, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Another Great Service by Great Falls Exxon
Despite having moved to Ashburn, my family continues to bring all of our vehicles (seven total) to GF Exxon. We know they can be trusted to do a good job at a competitive price.

MK
Mr./Ms. K.
Great Falls, VA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Range Rover Service
Awesome work as always!

Verified Customer
Great Falls, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great service
Great service this time. Only do what's needed.

Good records so able to follow up on items that were flagged last service.

Helpfully took me back to home and picked me up.

KK
Keven K.
Virginia
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Keven said they finished on time.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Virginia
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Thomas said it was a simple process. He did not have to wait long. The vehicle was ready when promised.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Great Falls, VA
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Under carriage repair
When I took my 2005 Chrysler Pacifica in for a safety inspection, a hole from rust was discovered in the metal underneath the car. Immediately I was shown the problem (not just a given a flunked inspection), and the owner offered different options for me. When I chose one, the owner rode to my home with me and drove my car back to be repaired. By the end of the next day my car was repaired, which involved welding a new piece onto the frame., among a couple of other things. I felt as if I were an important customer to them, and that my satisfaction was of the utmost importance.

MM
Matt M.
Great Falls, VA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Matt said the facility was very responsive. The staff was helpful and communicated well, making the visit easy.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
Great Falls, VA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Scott said they are great people and they don't take a long time.
This review was collected via phone interview by Customer Research Inc.

JC
Julie C.
Great Falls, VA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Julie said everything was done to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Great Falls, VA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mike said he has used this business for years. They always do a good job for him there.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Great Falls, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Two cars in and out in a few hours - routine maintenance!
Yesterday morning, brought our two Honda Odysseys in for routine maintenance; both were in and out in a few hours, with the usual careful attention from Saman and Toufun...in fact one of them needed a little further attention thereafter, they dropped everything to triple-check that all wa OK (there was no real problem), but that's typical of their team. Great Falls is lucky to have such a serious company as our sole facility - imagine what it would be like without them.

CM
Chris M.
Virginia
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Chris said the staff at the business was professional.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Great Falls, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
GF Exxon alwasy does a great job.
GF Exxon really works with the customers to provide great service at a reasonable cost. They do it by understanding the customers needs and do not do extra work. Bill K

Verified Customer
Great Falls, VA
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Prompt
Prompt & reliable like always!

AM
Ali M.
Great Falls, VA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Ali said the service the staff provided was done perfectly.
This review was collected via phone interview by Customer Research Inc.

PK
Pete K.
Great Falls, VA
Ford GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Fast and efficient
I just got the emissions inspection done, but the inspector was quick and very customer-oriented.

EO
Ed O.
Virginia
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Ed said everyone was very pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

AL
Anna L.
Great Falls, VA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Anna said the staff actually took the time to explain all the details, and what the priorities would be.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Great Falls, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Susan said the business' employees were super-helpful and honest. They were very clear before the work was done. It was timely and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
Janis S.
Great Falls, VA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Always a pleasure
I noticed there was no line for a safety inspection so I zipped into the lot at Great Falls Exxon. As I have come to expect, I was greeted warmly, and my car was handled efficiently. It is great to have a such friendly and dependable service for my car right here in Great Falls. Five Stars again.