Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

878 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 8 hours ago

Reviews


PK
Pete K.
Great Falls, VA
Ford GT
Verified
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07/17/2018
Fast and efficient
I just got the emissions inspection done, but the inspector was quick and very customer-oriented.

AL
Anna L.
Great Falls, VA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Anna said the staff actually took the time to explain all the details, and what the priorities would be.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Great Falls, VA
Toyota 4Runner
Verified
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07/13/2018 Category: Service
Susan said the business' employees were super-helpful and honest. They were very clear before the work was done. It was timely and accommodating.
This review was collected via phone interview by Customer Research Inc.

JS
Janis S.
Great Falls, VA
Toyota Corolla
Verified
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07/12/2018
Always a pleasure
I noticed there was no line for a safety inspection so I zipped into the lot at Great Falls Exxon. As I have come to expect, I was greeted warmly, and my car was handled efficiently. It is great to have a such friendly and dependable service for my car right here in Great Falls. Five Stars again.

TM
Tawfeeq M.
Arlington, VA
Nissan Altima
Verified
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07/10/2018
Car Problem (Service Manager)
The best thing in that Auto shop is the service manager. Tofun is very professional and knowledgeable in his field. Also he was very helpful and caring. I appreciate your great service.

BF
Bart F.
Great Falls, VA
Toyota Matrix
Verified
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07/06/2018 Category: Service
Bart said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GD
Geoff D.
Great Falls, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Most recent service experience
Always a pleasure to do business with Saman and his team. Fast turnaround. Fair pricing. Knowledgeable staff.

BM
Bob M.
Great Falls, VA
Mercedes-Benz C280
Verified
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06/25/2018
Very good service
As usual, very good service. Highly recommend G.F. Exxon.

AN
Ahmed N.
Great Falls, VA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Highly professional, very friendly and excellent neighbor
Highly professional, very friendly and excellent neighbor

Verified Customer
Great Falls, VA
Volkswagen Passat
Verified
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06/23/2018
Always quick, courteous service
Never disappointed with the service at Great Falls Exxon.

MB
Max B.
Great Falls, VA
Lexus IS 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Max said that the facility provides good customer service, he appreciated the text updates on his repair and they took good care of him.
This review was collected via phone interview by Customer Research Inc.

BL
Bruce L.
Great Falls, VA
Jaguar XK8
Verified
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06/20/2018
check engine light
Today's car manufacturer's have the ability to build great cars...mechanically. As a car ages, it has been my experience it is the sensors that wear out (?) before the mechanical parts. Chasing down a sensor mystery even with sensors can be difficult. Exxon has the experience and the ability to chase down these problems and get a car back on the road quickly. Thanks.

AT
Asad T.
Great Falls, VA
Honda Accord Coupe
Verified
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06/14/2018
No reason to go anywhere else
I have been taking all my cars to great falls Exxon for over 6 years. They are professional with the service, thorough in explaining the requirements and suggesting the best and most economical options. You get on time quality service without any gimmicks. Tufun is always on top of things and remembers all the details about your car so you don’t even have to remember what needs to be done from the last service recommendations. Just drop the car and they will take care of it.

KG
Karen and Larry G.
Great Falls, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
AC
Great job! Did repair quickly in very hot week to lose AC! Thanks

BL
Bruce L.
Great Falls, VA
Porsche Cayenne
Verified
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06/12/2018
Trust
The check engine light came on. The car went into "limp home mode". I checked the codes, there were many misfires on several cylinders.
As always the guys at Exxon carefully diagnosed the problem and fixed a complicated electrical problem.
It seems like modern cars will run forever mechanically, it the electronics that will drive your crazy.

MG
Mohsen G.
Virginia
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mohsen said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

FB
Fran B.
Reston, VA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Fran said the business has always done a great job and she really appreciates the personalized service that she gets.
This review was collected via phone interview by Customer Research Inc.

CC
Cindy C.
Virginia
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Cindy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MA
Mary Ann A.
Great Falls, VA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Great service!
I always appreciate the great and fast service and the polite and pleasant employees. i have been coming there for several years and will continue to do so. Thank you.

JV
John V.
Great Falls, VA
BMW 5 Series
Verified
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05/25/2018
John V O
Extremely competent courteous service at all time .. have total confidence in their service to our 2 cars...Ford Edge and BMW..a pleasure to do business with..