Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

452 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


BD
BOB D.
Syracuse, NY
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great service as usual
Dropped of my car in the morning & had 2 tires repaired by 2 PM for a reasonable price. Thanks!

JS
JOHNATHAN S.
Syracuse, NY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Went above and beyond
They were informative and fairly priced

NT
Norma T.
Syracuse, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Norma said the employees were on time, they let her know what they were doing and they even showed her. Everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

TM
Tyler M.
New York
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Tyler said that he was in a pinch and the place helped him out by finishing the work efficiently and well.
This review was collected via phone interview by Customer Research Inc.

BW
BLAIR W.
Syracuse, NY
Mercedes-Benz C300
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2018
Very dissatisfied
I don't normally write reviews but I brought my 2016 Mercedes to have summer tires taken off and recycled and snow tires mounted as well as a NY State inspection. Typically I bring my car for service work to the dealer but wanted to support the local business by having this work done at Greeley. I've been here before and have been pleased with the service but this will be the last visit. I was charged $45 more than any competitor to have the tires mounted. Additionally charged $6 per tire for recycling when everyone else charges $2-2.50. That's $60 more for basic tire mounting, balancing and recycling. I was not given a good explanation why a little shop in Nedrow changes over 75% more than Mercedes for the same work. After charged this they still put the old tires back in my car which had to be asked to be removed. If this wasn't disappointing enough I left the dealer and got on the highway to hear a rubbing noise from the driver side wheel and once entering the highway my hood latch sensor went off. After pulling over on a busy highway finding out that they never shut my hood after the inspection. After taking the car to another reputable shop the rubbing noise was from the tire balancing weights rubbing on my brake caliper. I called and expressed my concerns for all of these issues and asked for Derek to call me back to discuss and never received a return call. This experience was not only lacking in attention to detail and price hiking; it lacked an overall lack of professionalism. I would be nervous to think what would have happened to any repair more technical than a basic mount and balance. I will be going to the dealer for this in the future as the quality and price will be consistent.

LL
Leah L.
Nedrow, NY
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Leah said the business helps her out with her vehicles.
This review was collected via phone interview by Customer Research Inc.

LB
LINDA B.
Syracuse, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Prompt, dependable
What is needed and what is done are always well-explained. Thanks!

CJ
CAMERON J.
Syracuse, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
GREAT SERVICE
GREAT

SS
SUE S.
Syracuse, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Friendly
The guys are always very friendly and respectful...

TH
Theresa H.
Syracuse, NY
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Theresa said they always give her good service and they explain everything to her.
This review was collected via phone interview by Customer Research Inc.

AK
Adjima K.
Syracuse, NY
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Adjima said there were no problems with the business. They finished her vehicle fairly quick.
This review was collected via phone interview by Customer Research Inc.

CR
CHRIS R.
Syracuse, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Honest and fair
I have been here several times with my vehicles. Excellent customer service. They do great work at a fair price.

SC
Scott C.
Syracuse, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Scott said he trusts them and they are honest and competent. It was a positive experience, all the way around.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Syracuse, NY
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Steve said that the place is really good.
This review was collected via phone interview by Customer Research Inc.

BH
BRYCE H.
Syracuse, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Mount snow tires
Friendly, competent service. Work was done in the scheduled time slot.

RB
Reshawn B.
New York
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Reshawn said they have great customer service. They got the job done in a timely manner. Also they did a great job on his vehicle. It runs like new again.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Syracuse, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Title can’t be blank
Reliable and honest.

MS
Madison S.
East Syracuse, NY
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Madison said the customer service was fast, quick, and cheap.
This review was collected via phone interview by Customer Research Inc.

FT
FAY T.
Syracuse, NY
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Helpful and reliable staff.
I have been taking my cars to Greeley's for at least 15 years. I keep returning because of their expertise and reliability, and friendliness. I have recommended my family members go their also.

JM
Jim M.
Fayetteville, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Jim said the service was performed quickly and when he needed it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 452 in total