Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

83 Reviews

100% Would Recommend
78% Business Response
Latest Review 9 days ago

Reviews


CR
Charles R.
Alabama
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Charles said the business is wonderful, and the staff is great.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Owens Cross Roads, AL
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Connie. She said the service was excellent and so was the price. Mike is a good and down to earth guy. She appreciated the timely service done on her son's vehicle.
This review was collected via phone interview by Customer Research Inc.

LM
Lorna M.
Owens Cross Roads, AL
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Oil Change
Great customer service! Mike is always helpful and will explain things in layman’s terms if you have questions. I have confidently recommended him to friends.

NH
Nancy H.
New Hope, AL
Chrysler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Nancy said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
AL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Larry said he was pleased with his service.
This review was collected via phone interview by Customer Research Inc.

VS
Vicki S.
Guntersville, AL
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Vicki said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MO
Monica O.
Alabama
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Monica said the business did a great job, Bob was customer service-oriented and thorough.
This review was collected via phone interview by Customer Research Inc.

TR
Tonia R.
Alabama
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tonia said the staff took care of everything that needed to be taken care of.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Owens Cross Roads, AL
Chrysler Town & Country SWB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Robert's wife. The business was able to get her in for services needed on her vehicle the same day she called. Everything was completed quickly and at an honest cost.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Alabama
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Brian said the service was not perfect but it was good.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Alabama
Nissan 350Z
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Mike said the business was not able to correct the issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
Donna H.
Alabama
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Donna said the staff was very polite and nice.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Alabama
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
David said the mechanic has always done an outstanding job and his vehicle is always on time.
This review was collected via phone interview by Customer Research Inc.

MF
Miria F.
Owens Cross Roads, AL
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Miria said she has used the business for years and is happy with their service.
This review was collected via phone interview by Customer Research Inc.

PT
Phillip T.
Alabama
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Phillip said the staff have good personalities and they are hard workers.
This review was collected via phone interview by Customer Research Inc.

CL
Charlie L.
Alabama
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Charlie said the work was done right and fast. The staff was extremely nice.
This review was collected via phone interview by Customer Research Inc.

WB
Waymon B.
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Nice folks, talk directly with technician
Excellent service

SH
Steven H.
Huntsville, AL
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2018 Category: Service
Steven said all went well. His only issue was probably a miscommunication about when they were closing. He was able to pick up his vehicle, and so all was well.
This review was collected via phone interview by Customer Research Inc.
Mike C. from Hampton Cove Auto Service responded on 03/02/2018

We appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709

LT
Lee T.
Owens Cross Roads, AL
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with Linda. She said the service was great. The employees always complete the service on time. The service was done quickly. The work was convenient. She had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.
Mike C. from Hampton Cove Auto Service responded on 03/02/2018

We appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709

GC
Gary C.
Alabama
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Gary said he had good service.
This review was collected via phone interview by Customer Research Inc.
Mike C. from Hampton Cove Auto Service responded on 03/02/2018

We appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709

Displaying Review 1 - 20 of 83 in total