Hampton Cove Auto Service


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

42 Reviews

100% Would Recommend
97% Business Response
Latest Review 19 days ago
Steve B. on 09/28/2017
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Steve said he would recommend this business for service. The staff knows what they are doing and they are really nice.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 10/02/2017

Thank you for your trust. We appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
John T. on 08/29/2017
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John said he is always satisfied with what this business has done.
Vehicle: Buick Lucerne
Category: Service
Service Date: 08/24/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 09/25/2017

Thank you for trusting us with your vehicles!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Bob T. on 08/29/2017
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Bob said the facility delivered what they told him but did think the price was a little high.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/27/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 09/25/2017

We appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Malorey C. on 08/25/2017
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Malorey said she has never been disappointed with them. They are fantastic and they have great customer service. They work her in every time.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 09/25/2017

Thank you for your trust and for your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Candice K. on 08/25/2017
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Candice said they did excellent work. They did everything as promised and they did it beautifully.
Vehicle: Buick Regal
Category: Service
Service Date: 08/09/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 09/25/2017

Thank you for your trust and your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Joe C. on 08/20/2017
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Joe said they took care of all the vehicle problems.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/15/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 09/25/2017

We appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Bruce W. on 08/19/2017
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"Friendly, great service"
Always prompt and satisfactory service
Vehicle: Honda CR-V
Service Date: 08/17/2017
Review Created: 08/19/2017 05:04 AM
Mike C. at Hampton Cove Auto Service responded on 08/21/2017

We appreciate your business.

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Taye S. on 08/19/2017
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Taye said he broke down in front of this business. The young man working was very helpful and even got him some water.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/25/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 08/31/2017

We appreicate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Mike H. on 08/13/2017
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"great job on my old F150"
the truck now rides and stops great. I like the friendly service there from Mike and Joquetta and the team.
Vehicle: Ford Pickup
Service Date: 07/19/2017
Review Created: 08/13/2017 09:07 AM
Mike C. at Hampton Cove Auto Service responded on 08/14/2017

We Appreciate Your Business!!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Wayne J. on 08/03/2017
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"Excellent service "
Wonderful company!!! I have being using them for years
Vehicle: HUMMER H2
Service Date: 08/01/2017
Review Created: 08/03/2017 12:07 AM
Mike C. at Hampton Cove Auto Service responded on 08/04/2017

Thank You for your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Ron Y. on 07/29/2017
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Ron said this business does a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 07/25/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 08/04/2017

We appreicate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Leila N. on 07/28/2017
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Leila said she liked the customer service at this business. They were courteous and friendly. They gave her information about what they were doing and they showed her parts. They are an honest business that operates with integrity.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 09/25/2017

Thank you for trusting us and we appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Andrew C. on 07/28/2017
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Andrew said they were absolutely fantastic. His neighbors recommended this business very strongly. He has been their customer for the past 17 to 18 years. They are held in the highest of esteem. Mrs. Cox, at the front desk is very personable and knowledgeable about the vehicles. That is very helpful when calling in and scheduling an appointment. Michael, the owner, and head technician is quite technical minded and he does excellent work. They are impressed with Michael who also services his father's vehicle. He trusts their evaluation of the vehicles.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 07/06/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Dan B. on 07/26/2017
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"close by, reliable, dependable, honest"
always excellent service
Vehicle: Dodge Pickup
Service Date: 07/25/2017
Review Created: 07/26/2017 01:38 AM
Mike C. at Hampton Cove Auto Service responded on 07/27/2017

Thank You!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Beth B. on 07/25/2017
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Beth said the business does good work and they are friendly. She is a repeat customer of the business.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 07/27/2017

We appreciate your business. Always here if you need us.

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Joseph H. on 07/13/2017
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Joseph said they go out of their way to help. The staff is great and friendly. The customer service is very good.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/12/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 07/25/2017

We Appreciate your business!

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Andrew C. on 07/06/2017
Verified badge inactive Verified
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"PPI Conducted at Hampton Cove Auto Services"
I am looking to purchase a 2001-2006 Cadillac Escalade and I used Hampton Cove Auto Services for the pre-purchase inspection of an example I was considering. The car seemed ok to me, although I knew there were some issues with the shock absorbers and brakes. The PPI was the best $55 I ever spent and saved me from getting mired in a long list of reliability problems and expensive repairs that would have equaled the purchase price of the car! I haven't found the right car yet, but will try to bring a few more examples to Hampton Cove Auto Services until we identify the right one. As well as having a diligent technical team, I have found Jaquata on the customer service side to be both accommodating and very personable. My neighbor says she has been happily using Hampton Cove Auto Services for many years and it's very easy to see why. I will use them again as my first preference auto mechanic.
Service Date: 07/06/2017
Review Created: 07/06/2017 05:03 PM
Mike C. at Hampton Cove Auto Service responded on 07/11/2017

We appreciate your business.

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Charles H. on 06/20/2017
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Charles said they provided good service.
Vehicle: GMC Safari
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 06/21/2017

We appreciate your business.

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Nathaniel B. on 06/16/2017
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Nathaniel said the service was good.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/08/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 06/21/2017

We appreciate your business.

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Conner L. on 06/16/2017
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Conner said the business did good work and he has used them multiple times.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. at Hampton Cove Auto Service responded on 06/21/2017

We appreciate your business.

Mike & Jaquata Cox
Owners
Hampton Cove Auto Service
(256) 518-9709
Displaying Review 1 - 20 of 42 in total