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Happy Wallet Quality Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(155 Reviews)
-100
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Score Details

5 stars
84%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Our doors at Happy Wallet Quality Auto Repair first opened in 2011, and our owner is a 30-year experienced ASE Master Certified Auto Tech. Happy Wallet Quality Auto Repair is located at 3863 Enterprise Ave. #2 in Naples, FL. Our commitment to ethics and honesty means we will provide thorough safety inspections and suggest only necessary Our doors at Happy Wallet Quality Auto Repair first opened in 2011, and our owner is a 30-year experienced ASE Master Certified Auto Tech. Happy Wallet Quality Auto Repair is located at 3863 Enterprise Ave. #2 in Naples, FL. Our commitment to ethics and honesty means we will provide thorough safety inspections and suggest only necessary automotive repairs and tire sales to customers from Naples, FL, Marco Island, FL, Bonita Springs, FL, and other surrounding areas. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(239) 404-7589
No Business Hours Provided

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
3661 Mercantile Ave #A Naples, FL 34104
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Happy Wallet Quality Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(155 Reviews)
Write a Review
Recent Reviews
TA
gravatar
They know who I am a.
Naples, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2022
0
Dishonest, will run away and ignore you when they destroy your car.
Happy wallet incorrectly replaced the lower radiator hose on my vehicle causing irreparable engine damage worth over $5,000 (the engine needs to be completely replaced). They ghosted me, forcing me to pay off my car and buy a new one, as well as pay for a tow, and weeks worth of rental cars waiting for them to respond before finally buying something else to get to work. Because of them I am out $13,000 and they refuse to do anything to rectify their mistake. According to Tim, the mechanic Rodney who did the repair no longer works there. So much for this Napa warranty. They did not properly place the clip on the lower hose causing the damage. This has been verified by another mechanic and my auto insurance adjuster. I will be seeking further action against them if they do not attempt to rectify the situation. This review remains as well as the TikTok that is posted until a suitable resolution has been reached.
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